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Cabela's Customer Care Service

Cabela's, Inc.

1 Cabela Dr
Sidney
Nebraska
United States - 69160-1001

Customer Support Phone Numbers

Additional Email Address
ken.steffens@cabelas.com
 

Cabela's Complaints & Reviews

Cabela's / Customer "Service"

Ro
Rotten Customer Service on Nov 28, 2016
I placed an order at 10:23am PDT and learned from my mother-in-law that I'd ordered the wrong gloves for my father-in-law. I called customer service at around 2:05pm PDT and was told by the customer service lady that they were only allowed 4 hours to make an exchange after an order wa...

Cabelas / Safety harness

Am
Am_saunders45 on Nov 5, 2016
I buy all of my hunting accessories at cabelas. Drive an hour just to shop there and spend atleast $200 every time I go. Bought the safety harness for women which was $139.99 I wasn't satisfied with it so I tried to bring it back and they would not return it. I just wasted 2 hours of my...

Cabelas / False advertising/won't honor sale price as advertised

Cr
Craig Christensen on Sep 7, 2016
On August 25th at 9:00 am I entered the Farmington store in Utah with the intent to purchase a gun safe that was advertised in their Fall Great Outdoor days ad. I had forgot my ad at home so I picked one up at the front of the door to make sure I had the correct sku/upc for the safe so a...

Cabela's / Not impressed

Me
Mell on Jul 29, 2016
I have ordered an item from www.cabelas.ca and later they contacted me a said that my order was on back order because my item was no longer in stock. I really needed the product so I asked the lady on the phone if there was something she could do. She said she'll contact other stores and...

Cabelas / Customer service/Unethical behavior

Ga
gagnis on May 9, 2016
I ordered a vortex 6x24x50 pst scope from cabelas. This cost me a pretty penny, it is about a $1000.00 scope so you would assume that they would be pretty diligent about getting the product to me. NOPE they have yet to get the product to me supposedly they shipped it and it arrived but yet...

Cabela's / They do not stand behind what they sell.

Ka
Karl on May 3, 2016
I have ordered an item from Cabela's and paid over $250 for it. I was given a 2 year warranty, but when my item broke and I asked Cabela's for a replacement they refused to help and said that they only replace within 90 days! I told them that I had a 2 year warranty, but they really did...

Cabela's / Worst customer service! Refund process is ridiculous!

Sh
Shirley Hour on Feb 14, 2016
Your company has the worse customer service I have ever encountered. Return/refund policy system is totally dysfunctional. I will never buy from this company ever again. And I will make sure to let all my friends and family know to never your shop at cabela's! Worse company ever! Took...

Cabelas / Return Policy

Re
Reviewer35255 on Jan 29, 2016
Recently i placed an order # 234017146 and it shipped directly from frogg toggs. There was no return label in the package so i contacted customer service at cabelas because the waders were too big. I have been wearing hunting waders for over 20yrs and have always worn a size 9, yet these...

Cabelas / Information and details they provided were false

Re
Reviewer52909 on Nov 27, 2015
Please report all unfair credit card practices to the FTC- we have a cabelas visa we have had for a few years and the limit was recently cut in half with no notification and the credit score information and details they provided was false. I've read many reports from others with thi...

Cabelas / Returned product ordered from cabela's sporting goods

Al
Alan - Computer Man on Oct 4, 2015
I ordered a NAV/GPS at Cabela's but I never picked it up. I cancelled the order and I never removed the item from the store. I requested a refund and received a receipt which appeared to be a refund. 36 days later I still had not received a refund. I make 3 phone calls to...

Cabelas Inc / World's Foremost Bank / Completely in accessible

Bo
Bob La Londe on Aug 19, 2015
I just tried to make a payment using my card amd nothing happened. Then I tried on-line and was unable to get past the logon screen before getting a system unavailable message. Then I called and tried the auto attendant which said my CC number doesn't exist. Then I spoke to a person who said they were unable to access anything.

Cabelas / Compliance

Je
JENu on Feb 6, 2015
Cabelas in Richfield, Wisconsin once again ran a sales add and didn't have product. I went in first thing as they opened on day of sale, Feb 5th. I asked for the gun advertised, told by Steve it was sold out! "Sold Out", you been open 30 seconds and I am first person in store. I wa...

World's Foremost, Bank Cabelas / Credit card

Bu
Bugs2 on Dec 18, 2013
I have recently applied for a credit card with Cabelas Club Card. And they have denied me. When I phoned they claimed to show a monthly commitment that I do not have. I phoned Equifax, since they only work with one reporting agency, and they said my report does not show that information...

Cabelas / Poor return policy

Ma
Mary Adair on Jan 4, 2013
I purchased a man's vest online as a Christmas gift. It was shipped promptly but I returned it because it was not the kind of vest my husband wanted. There was a return shipping label inside the box with a note that $7.50 would be deducted from the price of the refund. When I got the...

Cabelas / A List

Jo
Joes5091 on Dec 21, 2012
Went to Cabelas in Glendale AZ to Purchase a fire arm Waited at gun Counter ONE AND A HALF HOURS Because og people cutting in front of me and the sales clerk would actually wait on them! Bought the gun went to check out line waited another 1 hour and 10 mins only to be told that I had a...

Cabela's / Defective Gun

Mi
Mike mallar on Jul 8, 2012
Hi, I purchase a 12 Gauge Smith and Wesson Shotgun last October in the Scarborough store and after 1 hour in the field, despite my air drying the gun and oiling it immediateley, it rusted and so the bluing is obviously defective. The only resolve I could get when I returned it was that the...

Cabelas / customer service

Ca
cabelas on Feb 28, 2012
receive poor sevice from the gun library. while looking a gun I was ready to purchase the sales rep would answer any questions about the gun. He went on to tell me not to pull the trigger, or rack the slide as this was not good for the gun. He was very rude and told me that I was taking...

Cabelas.com / Avoid them, if it is important

Sg
Sglode on Dec 19, 2011
I ordered a bench rest, the website was down for days and the order took that long to finally go through. Once through it was canceled and when I tried to verify the information was correct, not only could staff be more unhelpful, but they couldn't tell me. They told me the deal wa...

Cabelas / Ordering stuff and not getting it

Ja
jack russell on Dec 7, 2011
I ordered a product from cabelas 9 months ago and they still haven't sent it I keep getting the run around ranging from they would sent me a gift card for value of product and sending the card to the wrong place to losing order and payment in computer so I'm going to try and find...

World's Foremost Bank, a division of Cabelas, Lincoln, Nebraska / Stole my Cabelas Club Points

Do
DonInUtah on Nov 15, 2011
I had build up over $600 in Cabelas Club points then they cancelled my credit card. Now I have no Cabelas Club points available. I guess when times get tough Cabelas is willing to screw it's loyal customers to help it bottom line.

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