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Vacation Clubs Complaints

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TravelSmart VIP Vacations / Travelsmart points

kbear1986 on 2016-06-13
We were in Jamaica in November 2015 for a lovely 10 day vacation. On the first day, we were approached by some very nice people, and they promised us a free 5 day vacation if we had a meeting with them. We obliged, they spoke to us, and they made it seem as though if we used our...

Worldmark By Wyndham / High pressure sales pitch to attend presentation before you can get your keys

Neville Willsmore on 2016-05-27
I have been an owner at Worldmark since 1992. For many years it was great, but since they sold out to Wyndham, it's become a sleazy operation just like what you hear about in Cabo. Anytime you want to stay at their Anaheim (Disneyland) location or St. George Utah (where we are currently...

Royal Holiday / Royal Holiday Timeshare

HATE Royal Holiday on 2016-05-20
My husband and I were on our honeymoon in Punta Cana, Dominican Republic when we were forced to go to a place in the resort where they try to severely persuade you to buy into a Royal Holiday timeshare. They made the timeshare sound wonderful - stay anywhere you want! Hotel is free! 35%...

Club Intrawest / Embarc / Deceptive business practices

Flying Lady on 2016-05-16
I am a Club Intrawest (CI) Member who is considering selling my Club points & ending my membership. Since Diamond Resorts Int'l (DRI) assumed management of the Club (now Embarc by DRI) in November 2015, however, it is unlikely that this will be possible. DRI has the right of first...

Westgate Resorts / Sales

Russ Michel on 2016-04-26
My name is Russ and was given a tour of your Lakes property in May of 2015. After the tour we were given several options of time shares. None fit what we were looking for. As we were departing, our sales agent # 31485, Carlos stopped us short and said he had a deal for us that we could not...

Avolon / Fun Time Vacation / Vacation

Nina1234567 on 2016-04-25
Company called Ultimate Excursions solicited us for a timeshare presentation with a gift of a "free cruise" . Company providing this "free cruise" is called Avolon or Fun time vacations. They asked us to provide them with a refundable deposit ($180) so they could give us a...

Club Wyndham / Subpar resorts and limited availability

sdbailey on 2016-04-19
My husband and I are very frustrated and disappointed with Wyndham Vacation Club. It is not at all what we were lead to believe we were purchasing. Our first frustration is the inability to view resort availability online based on our membership type. We are required to call a...

Mahindra Holidays & Resorts India Limited / Wrong Selling, Misrepresetation of facts, fraudulent pratices

SudeepRoy on 2016-04-13
I have been enticed to pay for a Club Mahindra membership. My membership no. is 2690068. However two of the promised commitments during that time are still to be met & no communication has appeared in this regard. It is appalling that Mahindra Club makes the gullible customers liable to...

Marriott Vacation Club / time share

worthlessRE on 2016-04-11
I have been trying to get rid of this timeshare for 15 years. You pay to exchange, you pay to join Interval, you pay annual fees. They lie to you: I have requested points at times and they say it's too late, you did it last year (later found to be false), they use to give you reasonable...

Lifestyle Vacation Club / LifeStyle Vacation Resorts

MMekhaiel on 2016-04-05
This company is a bunch of crooks. We went to Cancun and stayed at the terrible Grand Oasis Palm, part of the vacation club. From first day they chased us for a club membership (their wording for timeshare) and promised tickets to Spa and WiFi access. We did the timeshare (2.5 hrs a...

Accor Advantage Plus / Bad experience with Accorplus

trilianty on 2016-04-04
I want to share my bad experience with Accor, hopefully others will stay away from them I & my husband joined accor advantage plus and our membership ended Mar 31, 2016. As accor member, we have privileges 4 (four) free night stays at Accor hotel. From our experience it's very difficult to...

Bookit.com / Worst Service Ever (Vacation)

Unique0330 on 2016-02-29
This was the worst experience I have ever had using a vacation site! They allowed me to book a vacation with flights and after everything was paid an error message was sent to my email stating there was a problem booking my vacations, yet it didn't stop them from taking the money from my...

Unlimited Vacation Club/AMResorts / Vacation package

Josh0730 on 2016-02-22
My partner and I (plus 20 family members) were in Punta Cana from Feb 9-16 2016, staying at the Now Garden Resort. We purchased our package thru Westjet Vacation package for $4, 700 CAD We spend a total of 6 hours with the sales team regarding the purchase of the Unlimited Vacation Club package...

Marriott Vacation Club / Marriott St. Kitts Vacation Club purchased but waiting 7 years for deed

Reviewer76556 on 2016-02-22
In 2009 our family vacationed at the Marriott Vacation Club in St. Kitts and decided to purchase. We signed the contract and paid in full. Our paperwork said the deed could take up to 1 year to be sent. It is now almost 7 years later and we still have not received a deed. Repeated attempt...

Bluegreen Resorts / Timeshare

Reviewer43310 on 2016-02-22
4 months ago my wife and I took the 90 min sales presentation in Orlando. After promising ourselves we wouldn't buy we unfortunately gave in. When we got home we started reading all the reviews online and immediately called to cancel. The manager said we were "all set" and that he would...

Sandals Halcyon In St. Lucia / Second floor room, no record of being signature guest

gltroia on 2016-02-21
After requesting a ground floor room we were assigned a second floor room. My wife suffers from a lung condition that makes stairs nearly impossible.I offered to pay for an upgrade, nothing was done during a week stay. This was our third trip to a Sandals resort Signature guest number...

Eccentry Holidays / Vacation Club membership

Reviewer75806 on 2016-02-20
Seems to be kind of ripoff .They looking for stupid people. At presentation they represent website on big LCD screens at very low price vacation offers but when you become and member and try for example Cruse line discounted price and click on it the message appeared like this: "We just...

Capital Resorts / 5 Day CRUISE Gift

Reviewer11925 on 2016-02-08
My first communication was with GRAND CROWNE RESORTS. I booked a Myrtle Beach Getaway for $249.00; I agreed to tour the Property in exchange for the following Gifts: (1) 3 Day 2 Night Mini Vacation (1) Go Anywhere Mini Vacation + $100 Visa Gift Card (1) $50 Entertainment Credit (1) Carnival...

Marriott Vacation Club International / Booking a vacation using points / Hilton Head Island

Reviewer72194 on 2016-02-08
The issue is that we have been frequenting Hilton Head Island for the past few years, on and off. We don’t own there, but we always were able to exchange into it. We have never had a problem booking until the last couple of years. Last year we opted for Florida. However, this year, our family...

Interval International / Exchange Availability

Reviewer70671 on 2016-02-02
I have been a member of Interval International for close to 20 years. There was always a lot of availability to exchange. I never had a problem. In the last couple of years there is more availability for Getaways than for Exchanges. This company has become more of a travel agency. They are...
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