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Whirlpool Refrigerator Complaints & Reviews

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Whirlpool Refrigerator - Replacement as the door inside body dent noticed at the time of installation.

Posted: 2014-10-26 by    Pranab Kumar Kundu
Complaint Rating:  0 % with 0 votes
I purchasedone WHIRPOOL FP 263D PROTTON ROY-STEEL KNIGHT from Great Eastern Appliances Pvt Ltd, 20, O.C.H.Street, Kolkata-700001(customercare@geapl.in) vide their invoice no>:DH/SA/1415/15790 dt. 29-09-2014 for INR 25800/-, the same was delivered in sealed pack on 29-09-2014.The same was delivered in sealed pack on 30-09-2014 & whir pool satisfaction code-352, SR No.: KL 0914017805 dt. 30-9-14.The same was installed by service engineer Sri Ratan Thakur (7278356510 / 8584016968) on Oct 01, 14.Imeediately on installation we detected "DOOR INSIDE BODY BEARS DENT, WHICH IS VERY MUCH PROMINENT"...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Whirlpool Refrigerator - Wont honor %10 price match

Posted: 2014-05-17 by    Rich A
Complaint Rating:  0 % with 0 votes
So Home Depot has a policy that they will match a competitors price PLUS beat it by %10. When I live chatted with them they said they could issue a store credit for the %10 difference but to get the price lowered I'd have to go to the store, so off I went to the Home Depot in Honesdale PA. They said they would match the price but not honor the %10 because it's not an "in stock" item. When I asked which refrigerators were in stock they said they all have to be ordered. So that pretty much rules out all large appliances.

So they were going to offer store credit online...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Whirlpool Refrigerator - Awful company

Posted: 2014-04-29 by    hrte
Complaint Rating:  0 % with 0 votes
I don't usually write reviews and the like but this company was the worst I have ever dealt with. I have been waiting for five weeks for fridge to be repaired after paying for the service. They wouldn't even schedule an appointment until we paid. Then they put me off repeatedly and still haven't repaired it yet. The people you talk to on the phone don't know how to do anything except tell you can have a tech. Come out in a week, over and over. When the tech came, he couldn't do anything and said he had to order parts. Another week went by. The.parts were shipped to me at...
Complaint comments Comments Complaint country United States Complaint category Appliances

Whirlpool Refrigerator - Newfoundland and Labrador, St. John's - Complaint Details

Posted: 2013-07-26 by    mandal
Complaint Rating:  0 % with 0 votes
Complaint Management Officer
Sears Canada


Respect Madam/Sir,

I would like to draw your kind attention. I am one of your loyal customers. I purchased a Whirlpool refrigerator in September 2010 (MOD: W9RXNMFWQO2, SER: VS03189677, Type: 19TFA). In June 2010, I paid $1097.21. Today, I paid $237.71 to repair a fan because refrigerator was not working. This refrigerator is less than two years old. Today I also paid $137.72 for extended warranty (so total amounts is $237.71 +13.72 = $375.43). From being a loyal customer, now I am a very unhappy and a disappointed...
Complaint comments Comments Complaint country Canada, Newfoundland and Labrador, St. John's Complaint category Appliances

Whirlpool Refrigerator - shelves cracking

Posted: 2013-01-10 by    whitedog
Complaint Rating:  100 % with 5 votes
Bought a Whrilpool refrigerator at the end of 2009 and within 4 months two of the main shelves cracked; not the glass...the plastic shelves themselves. Appliance was under warranty so they got replaced but since then four shelves have cracked and one door shelf cracked and there is a crack in the inside refrigerator lining. Have extended warranty but it does not cover shelves. This appliance is a piece of junk. In the past 40 years of raising a family, I have never had a refrigerator cracking. Whar has happened to quality?????...
Complaint comments Comments Complaint country United States Complaint category Appliances

Whirlpool Refrigerator - service

Posted: 2012-10-04 by    Anil kumar 85
Complaint Rating:  0 % with 0 votes
hi my self is p. sasi kumar resident of kengeri satellite town Bangalore
i have whirlpool single door refrigerator which need to be serviced...
Complaint comments Comments Complaint country India Complaint category Appliances

Whirlpool Refrigerator - They don't have stock, then why they take new order

Posted: 2012-05-29 by    makso
Complaint Rating:  0 % with 0 votes
Timtara.com website is completely Fraud, They are attracting people with their Coupons, and making people fool, not even delivering products in one or more then one month period. If you really want to know their reality just get some review on Internet about them. Even I had a very bad experience of this Fu**ing online website.

Ana they are taking order's of the product, which they don't have in their inventory, they are using customer's money, by taking such order, and never reply to customers after taking orders.
Please protect others to fall in Trap of this...
Complaint comments Comments Complaint country India Complaint category Online Scams

Whirlpool Refrigerator - New York, Brooklyn - DREADFUL CUSTOMER SERVICE

Posted: 2012-01-26 by    vasya vasya
Complaint Rating:  100 % with 2 votes
PLEASE AVOID THIS A&E FACTORY AS MUCH AS POSSIBLE. THEIR CUSTOMER SERVICE IS THE WORST IN THE WHOLE WIDE WORLD. THEY NEVER ORDER THE PART TO BE REPLACED AND CALL YOU 2 TIMES A WEEK TO TELL YOU THAT THE TECHNICIAN IS COMING TO PERFORM REPAIRS TOMORROW. (BTW, THEY DON HAVE THE PART YOU NEED, YOU HAVE TO RECEIVE THE REPLACEMENT PART, BUT NO ONE EVER TELLS YOU THIS UNTIL THE TECH ARRIVES TO PROVIDE SERVICES). YOU TAKE OFF WORK TO MEET THE TECHNICIAN 8AM -12PM, AND THEY CALL AT 9AM TO TELL YOU YOU WERE NOT HOME TO OPEN THE DOOR FOR THEM. THEN THEY ORDER THE WRONG PART AND YOU WAIT 4-6 WEEKS; THEN THEY...
Complaint comments Comments Complaint country United States, New York, Brooklyn Complaint category Appliances

Whirlpool Refrigerator - not cooling

Posted: 2011-11-24 by    monte monteiro
Complaint Rating:  0 % with 0 votes
Refrigerator not cooling reported to dealer checked by technician but not yet repaired, waiting repairs for the past 15 days....
Complaint comments Comments Complaint country India Complaint category Appliances

Whirlpool Refrigerator - Alabama, Helena - Whirlpool Refrigerator stops working twice in less than 3 years

Posted: 2011-06-20 by    I hate Whrilpool
Complaint Rating:  100 % with 2 votes
We bought what we thought was a nice refrigerator from a good company, boy were we wrong. Less that a year after purchase, it stopped cooling so I called for warranty service. It took a week to get the service technician out to work on it, he listened to it and said it was a bad compressor, of course he didn't have one and would have to order it, and have it shipped to my house.

After another week or so, the part arrived at my house and I called to schedule service. It would be ANOTHER week before a tech could come out to install the part (yes this will make 3 weeks). The day...
Complaint comments Comments Complaint country United States, Alabama, Helena Complaint category Appliances

Whirlpool Refrigerator - service complaint

Posted:    REGI ABRAHAM
Complaint Rating:  0 % with 0 votes
I was lodging a complaint for the last one month with whirpool service centre regarding a fault with my refrigerator. On contacting my nearest service centre at tiruvalla-pathanamthitta district-Kerala state (telephone No.0469-2601444)the service centre staff asked me to to complain to the toll free number, and as per their information i registered the complaint with the centre and the complaint code issued to me was 00049.I have contacted the concerned service centre several times after registering the complaint and no one turned down to repair my applaince.At one occassion the service centre staff...
Complaint comments Comments Complaint country India Complaint category Appliances

Whirlpool Refrigerator - Complaint not being attended

Posted:    M M S Beg
Complaint Rating:  0 % with 0 votes
Three times I had made complaint vide complaint No. GB0610010673, GB0610013326 and GB0710000663 since 23rd June, 2010 but none is attending to my complaint and the call centre all the time says that they are referring the matter to higher authorities, In Meerut, the dealing officials/engineers are not worried to attend the compalint....
Complaint comments Comments Complaint country India Complaint category Home & Garden

Whirlpool Refrigerator - Ohio - Malfunctioning ice maker

Posted:    Karen Lee
Complaint Rating:  100 % with 6 votes
After purchasing a whirlpool refrigerator with an in door ice dispenser within a week it froze up and would not dispense ice. I removed the ice bucket, un jammed the ice floe and continued using it. Within another week the same thing occurred. Again I unjammed and continued using. Then it happened again and the dispenser actually fell into my glass. I called the local store where I purchased it and he set me up with his whirlpool tech to come look at it. The tech called to set up the service call and asked if we were using the crushed ice feature. I said yes because that was one reason that we purchased...
Complaint comments Comments Complaint country United States, Ohio Complaint category Products & Services

Whirlpool Refrigerator - COMPRESSOR FAILURE

Posted:    BIJUKRISHNAN C. N.
Complaint Rating:  50 % with 4 votes
Our whirl pool refrigerator (Model : FF 350L:Product id:12763 350L ICE M ELITE) purchased on 3..10..2003, is not functioning from 17th April 2010. We informed our near by customer service centre(AGS home care, Near IOB, MC Road, Kuttor, Thiruvalla ). The service personnel inspected and found its compressor (Compressor No. TP10HF225259502F0303) was out of order. Since the compressor warranty has not expired, he guaranteed to rectify it within two three days. But even after 3 weeks, the problem is not solved. We were continuously contacting them about its status. Its compressor was Brazilian make,...
Complaint comments Comments Complaint country India Complaint category Products & Services

Whirlpool Refrigerator - body creck

Posted:    sharma pintu
Complaint Rating:  0 % with 0 votes
R/ Sir


I have bought a one whirlpool refrigerator on 2005 & body of whirlpool refrigerator has been cracked....
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Whirlpool Refrigerator - Bent near the compressor. Replacement to be done

Posted:    U.PADMANABHAN
Complaint Rating:  0 % with 0 votes
I have purchased new Refrigerator from the show room on 11-10-09.
Company authorised Representative came for demonstration. He observed there is a bent near compressor. He has recommended to replace new fridge. So far the company has not taking any steps.
I request pl arrange to replace immediately.
my contact number is 9445354971.
my mail id:umakpadni@gmail.com...
Complaint comments Comments Complaint country India Complaint category Appliances

Whirlpool Refrigerator - SUB-STANDARD PRODUCT

Posted:    I.Parvez
Complaint Rating:  100 % with 1 votes
I bought a Double Door Whirlpool Refrigerator ( Ice-Magic 310 Litres)
from a Dealer in Laxmi Nagar, New Delhi, in January 2005.

It has a warranty on Compressors, which is valid for 05 years.

This January( 2009 ), the Compressor conked off, so they replaced with a new one ( but charged me for Gas filling & Timer & Relay )...In March, it again showed faulty functioning...In May Whilpool Enginners carried on a Gas re-filling on my expense, but the fault could still not be completely rectified, as the cooling was not proper...In June they again suggested de-chocking...
Complaint comments Comments Complaint country India Complaint category Products & Services

Whirlpool Refrigerator - Very Bad After Sales Service

Posted:    Stanly Silveira
Complaint Rating:  100 % with 1 votes
My Whirlpool refrigerator conked off on thursday 24th of September 2009. We made a complaint to the call centre and were assured that an engineer will come home the next day to check the fridge.

The engineer did come home the next day. He checked the refrigerator and informed us that the compressor is blown and that the fan will need to be replaced and gas refilled.

We were assured that this will be taken care off on the coming Monday inspite of it being Dasshera. On Monday, no one turned up.

We informed the call centre and were assured that the complaint...
Complaint comments Comments Complaint country India Complaint category Appliances

Whirlpool Refrigerator - poor service/spare back up

Posted:    Jassi
Complaint Rating:  100 % with 1 votes
I have double door 320 litre refrigerator model code 4953. i lodged complaint with customer care of whirlpool ( complaint no 11326 dated 3/4 aug 09) about no/reduced cooling in the fridge. Initially one engineer came(Anil). He ripped open the freezer and informed us that temperature bulb was faulty. Next day another engineer came and said that in adition to bulb, the bimetallic cut out/cut in was also faulty. Needless to say that both spares were not available at Visakapatnam. The spares were requisitioned from hyderabad. Till todate (ie 02 weeks later) spares are yet to come. reasons given are...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Whirlpool Refrigerator - New Jersey, MAPLE - cost of repair

Posted:    Applicance Repairs
Complaint Rating:  50 % with 2 votes
The cost for the service was very expensive, the technician was only at my home for 1/2 hour, it was only a clogged water line. No parts were used. Icalled to question the outragous charge and the Owner of the company was very rude and would not reduce the charge.
MY ADVICE..DO NOT USE THIS SERVICE.

JC...
Complaint comments Comments Complaint country United States, New Jersey, MAPLE Complaint category Appliances

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