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Last year my vehicle was slightly damaged while parked unattended in a parking lot. I reported it to USAA and let them know I would not be filing a claim since it could be fixed inexpensively on my own. Later I found that USAA had reported in the CLUE and ISO databases that I filed a claim for...

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My husband gets his orders...we do ALL the neccessary paperwork (tons), one of them being the POA for the banks...
I go to access the account and ALL OF OUR MONEY and I am told " we don't have your POA...but don't worry you can just put it in the mail and "the back...

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A few years ago my husband was injured in the line of duty with the military. Of course, we faced financial difficulties. We fought it for several years, but finally had to file for bankruptcy over a year ago. We have been long standing members of USAA and with us filing for bankruptcy; USAA...

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First of all, their post date sucks. One day i could have 200 and the next day after the arrange the transactoins i will some how have 180. Secondly, their insurance sucks!! I was paying almost $400.00 a month for insurance and then realized this is so stupid. So i filled out a quote on GEICO...

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USAA really sucks, My husband and I assumed a V.A mortgage 1 1/2 years ago from a gentleman and we have had nothing but headaches from USAA every since. We are in the process of getting a new loan and will be so happy to be finished with USAA for good. One thing that we never got straightened...

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I had a car loan with USAA in the amount of $31, 926.00 starting in 2008 and paid it off in May 2011 which was early and while I was deployed to Iraq last year. From May 2011 till Dec 2011 I continued to receive statements showing a $0 balance leading me to understand my loan was paid off. Begin...

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I was working with USAA since October on a home loan. Charged the $50 pre-approval fee and got the green-light for the amount I requested: $110, 000 (The house I was looking at was $109, 000). Got the purchase contract, got a loan processor who, by the way, was very diligent on e-mail returns....

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I have obvious fraud on my account (2 identical charges made at a gas station in California and I live in TX) and no one from USAA called me to let me know there was "unusual" activity. Two back to back idential charges IS suspicious. I called your fraud unit this morning, Dec 24,...

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i was hit by usaa member a week ago havent heard from adjuster or anyone for that matter. Got an estimate from theyre collision shop he left out damages and gave the cheapest quoteout of three companies this insurance really SUCKS...

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Horrible service and inaccurate appraisal done by a hired company. Did not follow own guidelines for appraisal and would not accept a dispute that proved the appraiser wrong.
Never will use this bank again....

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I had no problem with usaa till today i try and figure out with my claim and why no one has called me, then i have Debra Brown of Usaa, get on the phone as rude as can be.Yes i may be a little mad already cause i thought i should have already called me, to let me know whats up. So i give her...

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Claim #25366005
8-15-11: Accident happened (date of loss)
9-1-11: USAA made arrangements for me to pick up an Enterprise rental car after I dropped off my personal vehicle for repairs at a body shop.
9-12-11: Repairs finished on my personal vehicle, Rental car returned to...

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I had a minor car accident on June 2, 2011 when a Chevy Suburban old model rear ended my 09 Toyota Rav 4. I found the decision to be unfair. We both have USAA insurance and the decision was that we were both at no fault. My argument is that why do I have to pay the $250 deductible if I AM AT...

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USAA

10750 McDermott Freeway San Antonio Texas 78288 United States of America

Phone: 1-800-531-USAA (8722)

Web: https://www.usaa.com

Category: Credit & Debt Services
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Watch out Military members choosing...

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I have been a member since 1998 with USAA, I'm AD and a carrier counsoler, We feel upon hard times, and filed bankrupsey in 2009, After it was confirmed by the courts USAA blocked all my accounts and I was only able to use Mobile phone accesse, Being far from any branch we lost check deposit...

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Ok, this is what happened. I been banking with USAA for almost 3 years. Last november I just bought a car and chose USAA as my auto insurance. The insurance lasted 6 months. It expired May 5th, 2011. On May 7th I went with State Farm insurance. May 13th I realized USAA insurance had auto-renewal,...

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USAA cancelled my car insurance because I did not get a CARCO inspection which is ONLY for used vehicles. I bought my car BRAND NEW and the USAA agent assumed my car was USED 3 months later. I made a claim on my insurance about damages to learn that it would'nt be covered because they cancelled...

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My wife and I are going thru a divorce and I get to keep the home in GA.I called USAA and asked were to sent the payment.They gave me the loan number and city and PO box to sent it to.They gave me the wrong po box.15 days later a call comes from USAA asking for payment.I told them i had sent...

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I was rear-ended by a USAA policy holder - in the 3 days since, my ins co has had an adjuster come to my house, provide an appraisal, and a list of shops nearby that I could consider using for repairs - I have made several calls to USAA - once they are able to get in touch with their policyholder,...

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If you are looking for good customer service and fast claim service, do not call USAA. They never answer their phones and won’t call you back and it takes 3 days for them to answer their emails. Our truck was hit over 6 weeks ago and we still don’t have the money. They offered us...