Thrifty Car Rental Complaints & Reviews

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WARNING!!! Do not rent from this Thrifty! I think all their agents are trained on all the best ways to scam their customers. I rented a car over the holidays and was quoted $142.51 but charged 344.15. When I arrived I decided to add my son-in-law as a driver and she quoted that it would be an...

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Booked a reservation through Orbitz, rate quoted was $371.60. They charged me $583.67 upon return of the car. I even filled up with gas and they charged an additional 35$ for gas. They added a lot of additional charges that I was not told about. DONT GO WITH THRIFTY?...

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Thrifty Rental agent is a good scam artist & his performance supported by Thrifty Customer Service. Agent basically lied about the ease to refuel vehicle driving in from highway. Traffic on highway was bad & I was running a little tight to drop off time. There was no gas stations along route...

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Dear Car Renters,

Be aware of the unlikely budgets and low dollars of the Thrifty's website.
I am not here to write a huge complaint today but to only lay out the basics for any future renter possibly considering Thrifty's as they offer highly lucrative rental...

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I rented a Ford Forcus and I returned it to thrifty rental with a 1/2 a tank of gas and they charged me for 8 gallons of gas that was 102.56...This is BEYOND a rip off!!! How does Thrifty with that name which is LAUGHABLE Thritfy which is a contradiction in terms... HOW DO THEY GET AWAY WITH...

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I made a reservation for a compact car with thrifty in the montreal airport. My total was supposed to be $120 for three days. When I got to the counter, the employee told me they ran out of compact cars. So they said I can upgrade for $10 more per day. It was 1 in the morning from my flight...

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So I go to pick up the rental car from Thrifty. Everything sounds great, $62, 2 days, sweet. Do I pick the Corolla or the Focus? I make the right choice. Then she lays it on me, "How will you be covering the car?" Before I can say half of the word, thrifty, she starts explaining their...

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Thrifty Car Rental has a policy now that says even if you return your rental car FULL of gas that they still charge you $8.99?? I paid cash at the Shell station in DFW to fill my rental but neglected to get a receipt, the garage attendant confirmed that the car was full(8) but said we like to...

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I reserved the car online weeks before arrival. The rate quoted in that transaction was not honored at the rental car location. I needed the car, so I went ahead and paid 20% more than the original quote. I was encouraged to return the car with no gas remaining because "Our gas is much...

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We rental a mini van and when me and my husband arrived we went though the regular stuff but then we were informed that they charged an additional driver fee of $100, we then informed him that we would only have the 1 driver which was my husband. We didn't budget for that extra cost so...

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I rent the car July 15 to 21, 2011. When i got there to pick up the car they give me more old car then i thought. I take it because did not have choice i have to meet someone in New york. When i when to return the car tire got flat i call the road assistent they told me wait hour and half. I...

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Unbelievable !! Made a reservation direct from Thrifty.com and got a very good rate for a 2 week rental. Got to the airport and Thrifty would not honor the reservation..."rate was too low"!!! Manager would not give name and would not come out to discuss it face to face. I was told...

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Went to the city of Scottsdale, AZ and decided to use Thrifty Car Rental to see the cities in Arizona. We choose Thrifty Car Rental because they "seemed" to be the most reasonable. The man that checked us in took all our information from our online Reservation Confirmation information....

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The counter agent slickly offers a complimentary upgrade. You initial and sign an electronic acknowledgement pad that is poorly backlight so you can't read it and they charge you for an upgrade that you thought was free. Beware and stay aware from this company. Calling customer service...

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I purchased a car rental from Thrifty, in the Cabo San Lucas area, from an on-site representative at a resort I was staying at. My rental started on Thursday and was to be returned on Sunday of the same week, dropping it off at the airport. I purchased the rental at a good price and chose all...

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Thrifty car fails to inform you of all of their fees. We were accessed an additonal driver fee that was not fully disclosed to us until we received our bill. In addition, they made their contract difficult to read, using faded ribbons on their printers. I will never use them again....

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rented a car from thrifty at there heathrow site on-line for a 2 wk. period and after me & my daughter waited at the appointed place at heathrow airport no cortisy car arrived. we found our way by public transport to the shereton hotel as this was marked as their office. when we finally found...

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We rented a vehicle from Thrifty Car Rental in San Jose, Costa Rica & after stopping for gas we noticed a "bulge" in the side if the front tire.

We returned to the rental place and asked if they would change it for safety reasons, but they declined to help us.

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Made reservations thru Travelocity for a 5 day rental car with Thrifty. Received a quote from Tracelocity for my full week rental. Arrived on time to get my car. When I turned in my vehicle a day early I was given a bill that was $85.00 over the quote. Numerous add on's to the bill such...

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I booked a car rental through carrental.com for $24.99 a day. When picking up the car the saleman asked for a credit card as usual. I presented my Bank of America Mastercard and he said that they have an incredible deal with B of A customers for an upgrade to a premium car for just a few dollars...