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Suburban Propane/Pyrofax Complaints & Reviews

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Suburban Propane/Pyrofax - unreliable,negigent,overcharge

Posted: 2014-02-26 by    Fed up in Vermont
Complaint Rating:  100 % with 1 votes
Do not get your propane from Suburban/Pyrofax in Vermont. They are sneaky and unreliable. They overcharge, jack prices up without notice, fill you up when you didn't ask and forget to come fill you up when you did ask them to. They wouldn't come out and disconnect my broken propane hot water heater, or look to see what was wrong with it unless I paid for that and a fuel delivery upfront, even though I didn't need a fuel delivery at that time. I went with no hot water for over a week. I have a friend in the energy audit business and he has to deal with fuel companies and customers...
Complaint comments Comments Complaint country United States Complaint category Utility Services

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