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Stc - paid final bill in feb 14 still getting bill

Posted: 2015-02-16 by    Arun Thareja
Complaint Rating:  0 % with 0 votes
I had my STC Land line 4092942 and wanted to cancel my land line, I went on 18th Feb 2014 STC king fahad office and paid last bill due at that time, but still I am getting sms message to pay bill, fist three four months there was no message, now frequently message is coming, I am really fed up with STC.
Please help. Thanks Arun Thareja...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Internet Providers

Stc - they cut to many balance on stc to stc call

Posted: 2014-11-19 by    shoaib909
Complaint Rating:  0 % with 0 votes
Salam hi i have a big problem when ever i call my dad and he have a stc no too means if i call stc to stc so there is a disscount and i already put my dad number in faimly service in family service they give us 25%off and when u call stc to stc there is 20% disscount but the stc company cut 2sr for 1min thats not fare where is the law i want justice...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Products & Services

Stc - Delay in deactivation of the services

Posted: 2014-10-20 by    Sunil Chopra
Complaint Rating:  0 % with 0 votes
Dear Sir, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

I Sunil Kumar Chopra (Iqama ID Number 2307735197) is your customer and enjoying “Hatif Package” . I have visited STC office on king Fahd road 5 times in last 2 months’ time for cancellation of my STC line. First time, I visited STC on 31/08/2014, and made full and final payment of SR 299.70.

In order to confirm the cancellation, I visited them again on September 2nd 2014. I was asked to make an additional payment of SR 13.26. I was told that the...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Landline & Home Phone Providers

Stc - Excess Billing

Posted: 2014-09-16 by    kdraju
Complaint Rating:  0 % with 0 votes
From long time STC is cheating me with excess bills, every month my call will never exceed more than 10 to 15 SR, but STC is charging me huge bills, my Bills from the last 1 Year,
Bi Monthly 20/10/2013=175.92, 18/12/2013=188.66, 15/2/2014=156.31, 15/4/2014=146.16
now bills are monthly, in this case they charge me one month with a bill of SR 50+ and the next month SR 100+
14/5/2014=45.91, 13/6/2014=144.88, 12/7/2014=51.88, 11/8/2014=114.77, 10/9/2014=45.45
for this month just for 2 days they have already charged me SR 11.38 (last updated 12/9/2014), expecting a bill of...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Landline & Home Phone Providers

Stc - Worst Customer Service

Posted: 2014-09-06 by    alamctc
Complaint Rating:  0 % with 0 votes
Using
STC APPS, I subscribed to 7 day Jawalnet Internet Package on 29/08/2014
and promptly STC deducted SAR 99 from my Sawa balance and sent a
message to my iPhone saying the package is active. However, when I
started using Internet, this was not so and instead STC started
deducting further amounts from my remaining Sawa Balance based on usage.
I have complained several times to 902 and via My STC(
complaint number #1-239180226497( financial) and 1-238515697497) and
despite getting verbal assurance of assigning high priority to the...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Mobile/Cellular Service Providers

Stc - internet connection problem

Posted: 2014-07-26 by    nisar1960
Complaint Rating:  0 % with 0 votes
home wifi connection problem intenet is not working some problem associated with router cable connection....
Complaint comments Comments Complaint country Saudi Arabia Complaint category Internet Providers

Stc - lucky draw

Posted: 2014-06-09 by    hassankunju
Complaint Rating:  0 % with 0 votes
today i receive a call from0507534741 and 0552938959 telling all my details and asking i have won lottery by a lucky draw by stc.i recieve a message also same with a number code and they tell me togive them recharge 900 riyals card .i told i will discuss this with my husband, but they tell me they cannot disconnect the call until they can finish the process.when i give 900sr cards they are telling there is message that there is transfer charge money again 1350 and i should pay, so i feel it was a scam.but where they get all our details, surpricing.should take strong action to like this people those...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Stc - No incoming calls

Posted: 2014-05-24 by    Tenny Joseph
Complaint Rating:  0 % with 0 votes
Since May 10, 2014, I am not able to receive calls on my land phone. Even after repeated complaints no action has been taken in this regard. STC is eager to upgrade your services, so that they can get more money from you, but negligent on complaints, as they raise invoice as per the package you have subscribed, regardless you are getting proper service or not....
Complaint comments Comments Complaint country Saudi Arabia Complaint category Landline & Home Phone Providers

Stc - Facebook SMS Alert Service

Posted: 2013-10-31 by    Sandy Nilam
Complaint Rating:  0 % with 0 votes
I am subscribed to STC's Facebook SMS Alert Service through the short code 86677 and it is getting charged every day 0.40 SR.

STC is the only operator that is charging for Facebook SMS Service and all the other telcos in the world are offering this service free.

Even your competition Telco Zain in Saudi is also offering this Facebook SMS Alert service for free.

It is shame on STC that it is cheating its subscribers by charging the end users like this.

If STC need, I will give STC charity and please do not abuse the end users privilege....
Complaint comments Comments Complaint country Saudi Arabia Complaint category Mobile/Cellular Service Providers

Stc - Stealing Money

Posted: 2013-10-17 by    Helpless Victims
Complaint Rating:  0 % with 1 votes
I want to report a problem with STC( Saudi telecom) you should enquire into and publish as a headline.

STC is stealing customer's money by upgrading the contracts of customers without their knowledge and sending them very high bills which have to be paid, otherwise they will cancel you service. The upgraded contracts are bound by 1 year contracts, so you have to pay the higher amount for the entire year before you can downgrade back to the package customer wants.

I myself have been a victim and lost thousands of riyals on this. I have complained against STC again...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Telecommunications

Stc - Money deducted

Posted: 2013-09-11 by    Apathan
Complaint Rating:  0 % with 0 votes
Hi,
On every week tuesday morning, 12 SAR get deducted from my mobile.
Till date I have already lost 60 SAR.
My mobile number is 535281321. I have not activated any special services and neither I had received any sms relating to any service getting activated on my number.
I tried to contact 902 customer care, but no one picks the phone which is absolutely terrible.
I tried STC outlet and they were unable to help me as they did not understand the problem.
Request you to please check and deactivate any such service on my mobile.
Regards,
Complaint comments Comments Complaint country Saudi Arabia Complaint category Mobile/Cellular Service Providers

Stc - stc lottery

Posted: 2013-09-02 by    RAZZAK911
Complaint Rating:  0 % with 0 votes
Hello friends iI am very disappointed and totally broken down becoz iI Lost my 1900 SR in a fake call iI got on 1/09/2013 at 17:00hrs saying that we are calling from stc and u have won 20000 SR worth lottery in a lucky draw out of 4 in total saudi arabia.first he was talking in arabic then he gave the call to a hindi speaking guy by his accent it was looking like these were pskistani's he held me for 4 hours continously and asked to get the vouchers worth 900SR anything 3*300 sror 9*100 sr so that the transaction can be done.then afterwards he asked for more 1000 SR for money to be send to...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Lottery Scams

Stc - amount deduction without reason

Posted: 2013-04-02 by    S. Khan
Complaint Rating:  0 % with 0 votes
Dear Sir,
From past 15-20 days every 2 - 3 days from my balance 5 SR deducting without any reason, i try to contact Cust service after a long waiting Customer excutive didn't provide complete details plz do needful & if is there any service activated in my number plz deactivate

Thanks Your Co operation will be highly appriciated....
Complaint comments Comments Complaint country Saudi Arabia Complaint category Telecommunications

Stc - sawa bumpher draw

Posted: 2013-03-28 by    SYED.MOHAMMED.TAQUI IMAM
Complaint Rating:  0 % with 0 votes
Somebody called me from “+0508626533”, who not disclose name He said that he is a supervisor in STC Company and calling from Jeddah. He said that my STC Sim serial number starting from 899660 is in the list of the lucky draw which include SAWA, mobile companies, and you won 200, 000 Saudi Riyals, he send me temporary password then told me give me password..One Feisal ali also talk from stc.Then I understood that this is a Scam.
Please check it .
SYED.MOHAMMED.TAQUI IMAM.
RIYADH, K.S.A....
Complaint comments Comments Complaint country Saudi Arabia Complaint category Telecommunications

Stc - 10 rial deduction

Posted: 2012-12-29 by    leonard chaves
Complaint Rating:  100 % with 1 votes
i have stc sim on my celphone and it always deduct 10 rials every week even thought i have not call pls eliminate this in my celphone thank you...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Mobile/Cellular Service Providers

Stc - Fake Lottery Calls

Posted: 2012-11-27 by    uruj
Complaint Rating:  100 % with 2 votes
Today 27/11/2012 at 5:00pm i got a call from 0537240980 . a person named IMRAN called me up saying that he is calling from STC services & saying that i have won 200.000SR in lottery.he was also saying that cross check the no on your sim i.e 8996601 than called back .i told him iqma no but than i find it fishy than i asked him some cross questions on the authenticity of draw than he said the same thing as previous compliantent have reported.than i disconnected the call .i think he might have understood that i am not going to trap easily.so, friends beware of these types of fake people & don t gave...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Lottery Scams

Stc - stealing my money through my prepaid mobile.

Posted: 2012-11-22 by    jincy joseph
Complaint Rating:  100 % with 2 votes
I am receiving a SMS from http://m.ar.ksa.skill2thrill.com and immediatelySR12& SR 5/- is deducted from my balance in two times,
when I check in my STC -SAWA site this amount is not appearing, but the balance in my mobile shows less this Amount.
Kindly de-activate this swindler from my way. My Mobile No. is 0530536798....
Complaint comments Comments Complaint country Saudi Arabia Complaint category Mobile & Cell Phones

Stc - messagin

Posted: 2012-11-12 by    anwar mohd
Complaint Rating:  0 % with 0 votes
good-after noon sir my name is anwar mohd my mobile number is 0505256679, i don't no why cut mane balance, to day im recharge my balance, and 9, 30 am to 11.30 am beet vein cut my balance 10 sr, i don't no why cut the balance, and after im reseve the msg from no.802600, link name is, helm.tekmob.com/pim/samoqamesen1?&sub802118955. and onthr one is (Hindi news msgs...i can cancel this msgs more then 100 time but his can't stop this serves & every day cut the balance 0.40 sr...so please stop this serves intimidatingly sir this is my request...
Complaint comments Comments Complaint country United Kingdom Complaint category Unauthorized Charges

Stc - Skillstothrill

Posted: 2012-10-04 by    Paakhan
Complaint Rating:  0 % with 0 votes
please deactivate this service (skillstothrill) they are cutting my 5 saudi riyal every week my stc no is 0535281321. I already complained to stc customer service but they never responded...so pls help me out.. thank u very much...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Mobile/Cellular Service Providers

Stc - deductive my money

Posted: 2012-07-16 by    abdullasha
Complaint Rating:  100 % with 2 votes
Dear Sir,

I am receiving a SMS from http://m.ar.ksa.skill2thrill.com and immediately SR 12/- after that SR 5 is continue deducted from my balance,
when I check in my STC -SAWA site this amount is not appearing, but the balance in my mobile shows less this Amount.
Kindly de-activate this swindler from my way. My Mobile No. is 0532584317

Regards,
CK...
Complaint comments Comments Complaint country Saudi Arabia Complaint category SMS Scam Contests

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