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Sears Complaints

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Sears

Posted: 2007-01-04 by Pissed [send email]
Keep getting calls all week!
Complaint Rating:  100 % with 30 votes
I keep getting calls all week from the same number 1-519-346-2518. They don't say which company they are from, but give the option of removing yourself from their list by calling 1-866-449-4430.

By doing a search of that number I found out people all over are getting these...
Comments Canada Unsolicited Phone Calls

Sears

Posted: 2006-10-03 by Judy [send email]
No such thing as sears customer service
Complaint Rating:  96 % with 23 votes
Sears company---hard to find which corporate headquarters is relevant and their phone number

In June/July 2005 I purchased 4 sears appliances (built a new home). I have had several problems. I will list them below, in the order they occurred.

1. From a Sears retail...
Comments United States Products & Services

Sears

Posted: 2007-09-22 by james funk [send email]
Warranty scam!
Complaint Rating:  100 % with 4 votes
I purchased a ge washer from sears with a 5 year warranty. It broke 6 months later took the 3 weeks to repair. it then broke 7 weeks later, technician came out and said we must have abused the washer, it will cost me $2500 to fix it!!?? this when there is a 5 year warranty! Bottom line if you...
Comments United States Department Stores

Sears

Posted: 2008-06-01 by eliz. [send email]
Terrible service on website, phone, and appliance scheduling
Complaint Rating:  100 % with 2 votes
1. Phone Service Complaint, 2. Website Complaint, 3. Garden Tractor Complaint, 4. Scheduling Repair Complaint - 8 hour window!! Sear Lawn Tractor purchased July 2007. Put together incorrectly, returned and brought a new one. Purchased their warranty plan. 8 hour window for a repair call, 3 weeks...
Comments United States Home & Garden

Sears

Posted: 2007-02-23 by Cory Fausett [send email]
Being cheated and taken complete advantage of!
Complaint Rating:  75 % with 4 votes
To Whom It May Concern:

I’m writing this letter in frustration and in hopes of showing the public how some Big Companies treat an average person who wants to just live a normal happy healthy life and to pay his debts. I’m talking about Sears who in recent times started...
Comments United States Products & Services

Sears

Posted: 2006-10-30 by John Sadler [send email]
It sucks!
Complaint Rating:  100 % with 5 votes
I purchased a high end lawnmower at sears and the sales person (some 19 year old kid) had good knowledge of the product and sold me on the mower. I asked him about returning it if I don’t like it, he said no problem you have 30 days just keep your recite and keep the mower in good condition...
Comments United States Products & Services

Sears

Posted: 2006-09-26 by amanda frank [send email]
Women's apparel / return
Complaint Rating:  50 % with 4 votes
I had purchased a dress from sears catalogue for my sister's wedding. the dress was origionally purchased in january. the wedding itself was in sept. i had tried the dress on a total of 3 times (never had it altered it fit like a glove). the day of the wedding...no problems unitl i started...
Comments Canada Clothing, Shoes & Acc

Sears

Posted: 2006-08-31 by RKI [send email]
Customer service at Sears leaves something to be desired!
Complaint Rating:  100 % with 4 votes
Today I found a tool set on the Sear.com website. Shortly after 10:00 I phoned the local store to see if they had this tool set in stock at the store so I could shop locally. My first complaint is that the automated phone system is NOT user friendly! My second complaint is that when I specified...
Comments United States Products & Services

Sears

Posted: 2008-04-25 by Jefferson [send email]
Their delivery service is worst ever
Complaint Rating:  100 % with 3 votes
We ordered a washer dryer and dishwasher. Keep in mind we have to work to be here for delivery. First delivery show up 2 hours late and dryer is vented incorrectly so they have to send it back for correction. Called center to arrange redelivery of correct unit and he tells me they will have...
Comments United States Appliances

Sears - Alaska, Kenai

Posted: 2008-01-03 by james price [send email]
poor customer survice following sale
Complaint Rating:  50 % with 4 votes
Attached below is my complaint to Sears regarding their failure to provide a reasonable means to register for their rebates on home appliances. Their employees were rude, and/or simply could not help because of a lack of corporate procedure or because the employee could not adequately understand...
Comments United States Appliances
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