Complaint Rating:

Did you know that you can write a letter to the attorney general's office in your state and make your complaint to someone who can actually help you. This website is a joke, where's the part of this site where rooms to go actually makes good on any of these complaints? is this just...

Complaint Rating:

Purchased a childs bedroom suit and it arrived in poor condition and with missing pieces. Have been calling for more than one year for them to make this deal right. They have not held up on their end and would not allow me to return. Bottom line, I have crappy furniture from rooms to go. Never...

Complaint Rating:

I wish I read all the comments prior to ordering my daughter's first "big girl" furniture. This was an exciting time for all of us until now, 8 weeks later, and still only have half my order!! The warehouse will only deliver to my zip code on Wed, and my husband and I are normal...

Complaint Rating:

I wish I read the reviews about Rooms To Go prior to ordering from the store! This has been one big mistake! We bought my daughter's first "big girl" bedroom set from Rooms To Go because it was the least expensive place we found. We were pleased with the sales assoc but were discouraged...

Complaint Rating:

I have had to worse problems with this company. I purchased an entertainment center and a dresser from them about six weeks ago. The entertainment center was delivered first. It had scratches all over it for which the delivery drivers tried to hid by using a scratch cover up. I have seen cover...

Complaint Rating:

We purchased the beachside denim couch and two chairs... we were giving the fabric protection story(that we fell for) and a year later we're still paying for this mistake. i've had 2 or 3 techs at my house that seemed to know less then i did about the product. six different times they...

Complaint Rating:

I have had to worse problems with this company. I purchased an entertainment center and a dresser from them about six weeks ago. The entertainment center was delivered first. It had scratches all over it for which the delivery drivers tried to hid by using a scratch coverup. I have seen coverup...

Complaint Rating:

Made a 2 room purchase on July 5th. Now September 17th and still have yet to receive delivery on the sofa or dining table. They delivered the first dining table and it was broken. Tried to get me to "just keep it until we sort it out". Sent it back. 3 weeks later they deliver another...

Complaint Rating:

I had a delivery of a Hutch on 8/30 and the top section had a lot of damage (base broke glass shelves broke, glass in door scraped.) to it so we contacted the service department and they stated it would be delivered on 9/4. I asked why I had to wait so long it was not my fault.

I...

Complaint Rating:

We ordered a love seat, couch and bedroom furniture from Rooms To Go back in JUNE of this year. We have had 4 deliveries total and still not satisfied!

1st delivery: couch, loveseat, dresser and 1 end table were delivered with satisfaction
the 2nd end table was cracked...