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Olive Garden Complaints & Reviews

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Olive Garden - Buy One, Take One

Posted: 2015-09-29 by    Need answer
Complaint Rating:  0 % with 0 votes
My wife and I regularly dine at the Olive Garden's two locations. One in Montgomery, AL, the other in nearby Prattville, AL. Two weeks ago, we took advantage of your Buy One, Take One, as we had done at least a dozen times before. On every occasion, I would order the spaghetti entrée and would add meatballs and or sausage for additional charge. My wife would order Fettucini with chicken, at additional cost. Upon receiving our Take One option, we would get the same meal, to include the meat options. Two weeks ago, at the Montgomery, AL location, we ordered the same. Only this time, they charged...

Olive Garden - The service

Posted: 2015-09-29 by    Jalon
Complaint Rating:  0 % with 0 votes
Me and my friend was seated the waiter took our drink order and then about 10 min later he brought our teas and we ordered and ask for some bread sticks and waited for 15 mins no bread sticks and our salad come out after our food that was not what we ordered and still no bread sticks and so he took the food back to have it fixed and bought the food back out and then we got bread sticks the food was cold he never ask if wanted cheese on our salad are our food and we ask for some more tea and never got it then our bill was wrong he was charging us for both main dishes but we had him take it off the...

Olive Garden - Dish of chicken Alfredo had black hair in it

Posted: 2015-09-18 by    Rhonda Susco
Complaint Rating:  0 % with 0 votes
I had dinner with my husband and adult daughter tonight.I didn't want very much of my did because as the norm for me, I ate too much salad and bread. I had ordered Alfredo dip. But I knew I would eat my food later and asked for a to-go box. There was a really gross black hair in my food! Looked like it came from a beard. I really really HOPE it came from a beard! Manager was accommodating, took my food off our bill, and offered to make me more to take home.But hours later I'm still grossed out, and getting hungry.I let my daughter take the replacement food home. After a 2005 stomach surgery,...

Olive Garden - Just Awful

Posted: 2015-08-20 by    Reviewer47534
Complaint Rating:  0 % with 0 votes
I Dined at the bar at the Hyannis, Ma location yesterday. The dishes were dirty. The silverware was dirty. The wine glass had an odor. The salad was wilted. The soup was OK, but I was already weary of the state of the other serving ware. The staff was incredibly unprofessional and the carping between them was not amusing. The bartender was actually massaging another much younger staff member in the bar area directly in front of me. The whole experience left me queasy. Is this really what your establishment has become? Very disappointing!...

Olive Garden - Texas, Allen - Horrible Service

Posted: 2015-07-26 by    Julie Winters Beasley Cuniglio
Complaint Rating:  0 % with 0 votes
The Olive Garden at the shops of Allen was once a go-to. I just WALKED after yet another evening of OBNOXIOUS service, this time at the hands of business-card-to-the-far-right manager Angelina Diaz.

Our last meal was comped after a reportedly newbie server "Meghan" took clueless to a new level. The restaurant was EMPTY and we couldn't beg this girl to leave her chat-post by the kitchen to beg for food. We were at Olive Garden an hour before we received our melted cheese and toast. I'm no chef, but I can melt cheese and make bread turn brown. The GM, Ron Burke, came to our...

Olive Garden - Live spider in my mouth

Posted: 2015-05-13 by    Tracie Buckert
Complaint Rating:  0 % with 0 votes
2 adults and 3 children, 05/12/15 sat down at table and waitress immediately offered sample of Roscato wine, she poured small amount in glasses already on table. I took my sip and felt something going around my inner lips, i could not swallow and was obviously distressed holding wine in mouth I took out what was in my mouth other than wine and put in in front of me on top of the menu and it was a LIVE SPIDER THAT WAS IN MY MOUTH!!! I freaked out but was very very calm, I do not like to make a scene. She said she would notify the manager. We ordered and the manager said she would give us an appetizer,...

Olive Garden - Cleanliness

Posted: 2015-04-28 by    Sunny Sura
Complaint Rating:  0 % with 0 votes
Olive Garden in Decatur needs to get a good cleaning!
Bathrooms are always dirty and the rags they use for wiping the tables always smell. The whole restaurant smells musty and dirty all the time.
Carpets, windows, tables and plants, everything smells!...

Olive Garden - Sick after eating lunch

Posted: 2015-03-23 by    R Bagadia
Complaint Rating:  0 % with 0 votes
My wife and I went for lunch of March 20th 2015 with about 12 other friends, only we two had the Eggplant Parmesan and only tow of us got sick. For next three days I was sick and sat on toilet continuously. Saturday morning I called and complained to restaurant and I got lip service of how they are perfect. I told them I had not eaten any thing. They on Monday 3/23/15 their Insurance company, Liberty Ins called and said the same thing. They said only way we can do any thing is for you to prove what was the bacteria in food other wise tough luck. What a great way to say screw you. Later I thought...

Olive Garden - food order

Posted: 2014-11-29 by    anita gould
Complaint Rating:  0 % with 0 votes
My husband and i went for lunch on Saturday Nov 29th . He ordered ravioli with meat sauce and sausage on the side. the menu priced the sausage side at 1.99 and the ravioli had little sauce on it very dry my husband asked for more sauce and by the time he recieved it the meal was cold so he asked for a box to take it home. when the bill came we were charged 1.49 for 2 pieces of sausage instead of the 1.99 that was on the menu. We were very disapointed in the entire meal I don"t think we will be back there again.this was the second time we had a bad time....

Olive Garden - No covers on cup when leaving restaurant

Posted: 2014-09-18 by    Madeleine White
Complaint Rating:  0 % with 2 votes
A frien and myself went to OLive Garden on Sept. 17, 2014 for lunch and the service and food was great. The friend asked for a to go Coke and the waitress said yes. When she returned with the drink she stated they had no covers. my friend took the drink anyway. I think they should had offered her another cup. My friend could had spilled the drink in her car. I cannot such a large restaurant woul run out of covers in the middle of lunch. Just does not seem a large place should run out of supplies....

Olive Garden - 100 Never Ending Pasta Bowl

Posted: 2014-09-09 by    dartfolk
Complaint Rating:  0 % with 0 votes
I purchased one of the Never Ending Pasta Bowl cards yesterday after battling to get through to the website, there is a little button everyone had to click to be able to purchase that says Terms and Conditions, well I checked it for fear that I would not get a card and did not read it. After purchasing I checked to make sure that I could give it to my son even though I had purchased the card. Imagine my surprise when I read that the card is only good for 100.00 when purchasing the never ending pasta bowl and that the price of the meal will be deducted from the card until the balance is zero. I have...

Olive Garden - Bait and switch

Posted: 2014-07-22 by    Larry McAllister
Complaint Rating:  0 % with 0 votes
Had a great dinner at Olive Garden #1085 in Reno last night. Our waiter asked us to please complete the online survey referenced on our receipts. It said they wanted to know about our dining experience. When I tried to complete the survey, all it was, was page after page of marketing for various products.

I do not like being lied to, or played for a fool. There was not one single question about my dining experience. I think Olive Garden and myself shall go our separate way, and I will dine elsewhere in the future....

Olive Garden - Profanity

Posted: 2014-04-18 by    Mandyjustice
Complaint Rating:  100 % with 1 votes
During our meal last night we had great service normally we have such horrible unorganized and or rude employees taking care of us. So when everything went so smoothly my husband and I were impressed, until closer to the end of our meal we hear a male voice (f*** god damn it) from the kitchen! No matter how others acted so disrespectful the two woman working in the area we had been set did an amazing job. I put myself through college as a waitress so I completely understand how things in a restaurant can become frustrating but the young man should not have done that. I know that we were sitting...

Olive Garden - Arkansas, Hot Springs - illness after eating

Posted: 2013-05-28 by    Concerned InHot Springs
Complaint Rating:  100 % with 1 votes
My wife and I had the mussels for an appetizer Monday 05/27/2013 around 5PM CST. After eating about half the order we noticed 3 or 4 shells that hadn't opened and dark spots around the edges of the meat of some that had opened. About an hour afterwards my wife vomited an seemed OK afterwards. About 3 hours later I got violently ill throwing up with watery stools until finally falling asleep waking twice during he night with more stools which were only liquid. The only other thing we ate in common was a crispy parmesan shrimp dish with five cheese sauce in which I ate three or four of the shrimp...

Olive Garden - waitress did not ask me for dessert.

Posted: 2013-04-01 by    Olive Garden
Complaint Rating:  0 % with 2 votes
My husband, my 13 year old son and my nine year old daughter and I went to your restaurant. I wanted to take some food home for leftovers so I asked for a take out case. My husband and son ordered dessert and the kids menu came with a kid's dessert. My waitress almost left when I told her I wanted a dessert. She thought that I did not want a dessert because I was full. Just wanted to leave some room for dessert. What did I do when this happened.

Did I

a. Start yelling at her for ignoring me.
b. Asked to speak to the manager and tell him to fire her right...

Olive Garden - Maryland, Baltimore - service

Posted: 2013-03-18 by    nancy Friedel
Complaint Rating:  0 % with 0 votes
My daughter and I went to have some dinner and the hostess sat us at a table where there was no waiter. We sat there 20 minutes and no one came to the table, I had to ask where is our waiter or waitress. But once we got some service the waiter was very nice, Thing is I'm not sure if I will return to your restaurant because I had to wait so long to be waited one. The people next to us were complaining too. Maybe you should re-train your employees on customer service. Thank You...

Olive Garden - Indiana, Bloomington - treated badly

Posted: 2013-01-26 by    DEANNA NEW
Complaint Rating:  0 % with 0 votes
me and my daughter and grand daughter went to olive garden for lunch on 1-16-13 we were seated by 2 women a man and 4 out of control children, we had been there for 40 mnutes was just starting to eat our soup and had to leave or end up in jail because it was handled so poorly by the manager kyle, we were trying to ernjoy our lunch when a little girl reached over the seat to put a sucker in my hair then pulled my hair more than once smacked me in the back of the head and my grand daughter was kicked in the back of the head by a little boy who was standing on his head in the seat then we were continuously...

Olive Garden - Pennsylvania, Collegeville - Poor Management

Posted: 2012-04-30 by    Not GOing Bach There
Complaint Rating:  100 % with 4 votes
Store managers allow their friends who are servers to come to work with altered states of minds, who then provide poor customer service, and are known among the employees as thieves. YET, instead of taking care of these problems or confronting the non-sober employees, the store managers fire an employee for forgetting to enter a $2 coupon.

Incompetence, ignorance, idiots. That's what's waiting to serve you at the Collegeville, PA Olive Garden !!!...

Olive Garden - Will never eat at Olive Garden again

Posted: 2012-03-27 by    Simike
Complaint Rating:  0 % with 0 votes
Receiving 2-3 spam advertisements daily from Olive Garden. This company doesn't care about their customer's privacy. On top of that, they constantly violate the spam laws. As far as I'm concerned, anyone who breaks the law is a criminal! I will not do business with criminals! By the time I'm finished with Olive Garden, the whole country is going to know what a bunch of jerks all of these people are. On top of everything, I've never seen a clean restroom in any Olive Garden. As far as general cleaniness for the entire Olive Garden chain, I would rate the about a THREE! I'm...

Olive Garden - Tennessee, Mt. Juliet - Food, Service, Management

Posted: 2012-01-30 by    tajohnson
Complaint Rating:  100 % with 1 votes
My favorite restaurant has been Olive Garden for 6 years now. My husband and I celebrate every special occasion there and always really enjoy the food and the atmosphere. However, tonight we had a much different experience. The OG we went to to tonight was not busy in the least. We were seated, and out waiter was not very attentive. For starters, he messed up our drinks TWICE, brought the wrong dressing for the salad, and when I asked for a second time for the one I wanted, he brought out another container of the same wrong one and instead of handing it to me, he just passed by the table, slid it...

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