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Netflix Complaints & Reviews

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Netflix - horrible customer service

Posted: 2013-01-24 by    Samantha Davis
Complaint Rating:  0 % with 6 votes
A lousy and unprofessional company!...
Complaint comments Comments Complaint country United States Complaint category Bullying and Harassment at Work

Netflix - lousy company

Posted: 2013-01-24 by    Hugo Strange
Complaint Rating:  0 % with 0 votes
Poor Customer Service, ripping off new customers, and unprofessional customer service department!...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Netflix - racism

Posted: 2013-01-22 by    Zach Randolph
Complaint Rating:  0 % with 0 votes
Poor Customer service, and gives no refunds to customers who have been cheated!...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Netflix - Bad customer service

Posted: 2013-01-18 by    Michael Lohan
Complaint Rating:  0 % with 0 votes
Lousy & unprofessional customer service....
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Netflix - North Carolina - lured into "another free trial" then billed

Posted: 2013-01-05 by    PHLee
Complaint Rating:  0 % with 0 votes
I was lured into "another free trial" for previous members by an email directly from Netflix. I clicked & signed up & was immediately billed on my credit card. When I called Netflix to notify them that I'm billed though I signed up through this email, they stated they only offer the free trials for people who've not had the service for over a year - when I told them this is stated nowhere on their email lure & I read the whole small print, the customer service rep became snappy and unpleasant. This company must be penalized for these scams....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Movies

Netflix - Show Taken Down?

Posted: 2012-12-29 by    Katanna
Complaint Rating:  100 % with 4 votes
Dear Netflix,

I have been using your product for a little more than a year now, and have very much enjoyed the shows, and movies. I have a streaming account set up. And I was in the middle of a fantastic series, Rupaul's Drag Race Season 4, I had been away for a little, and when I came back the season had been taken down. I was wondering why, and if you would put it back up soon? And if you'd carry the next season as well? To contact me: katannae@live.com. Thank you foe your time....
Complaint comments Comments Complaint country United States Complaint category Movies

Netflix - Free 1 month trial

Posted: 2012-12-26 by    mikel09jay
Complaint Rating:  100 % with 1 votes
Hi my name is mike zacharias and my email is mike09j09@gmail.com, so i just literally just opened an account for netflix and it had said 1 month free trial well after i had completed/activated my account i had just got an alert from my bank sayin i was charged $8.79 for netflix, Now i believe that is false advertisement saying you get a 1 month free trial for opening an account then getting charged for it....
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Netflix - Blocked account

Posted: 2012-12-19 by    emmamick
Complaint Rating:  0 % with 0 votes
I have been locked out of my account with Netflix for 7 days now with NO correspondence from Netflix to apologise or explain my account problem. This is unacceptable, as a loyal customer of 7 years I find this silence I insulting! FIX MY ACCOUNT NETFLIX!!!...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Netflix - Arizona - Taking off 4-5 star rated shows

Posted: 2012-12-08 by    🍥🍙🍜GUMMI
Complaint Rating:  100 % with 1 votes
A lot of my favorite shows(they are anime) have been either completely taken off or removed episodes(including black butler and fullmetal alchemist brotherhood) and they usually have a high rating too!...
Complaint comments Comments Complaint country United States, Arizona Complaint category Entertainment

Netflix - taking a show off

Posted: 2012-10-04 by    unknown1277
Complaint Rating:  0 % with 0 votes
I am so mad at neflix they took my daughter's favorite show off netflix now she is really mad and so am I they took most of our favorite shows off!!!...
Complaint comments Comments Complaint country United States Complaint category Other

Netflix - Arkansas, Rogers - Not for free as they promise

Posted: 2012-09-05 by    Cbaker1023
Complaint Rating:  0 % with 0 votes
I was trying to sign up for Netflix, according to their website it's FREE the first month. I am putting my debit card on there and low and behold it will not process, I called them after waiting 10 mins (time recorded was 3 mins) I got a very smart mouth you male on the line. He informs that they have to "authorize" the card for the monthly fee. I asked him isn't the first month free? He replies that yes but they authorize the card for the following month. Now that is not what is advertised nor do I want my card authorized for anything at that point! He then tells me it's...
Complaint comments Comments Complaint country United States, Arkansas, Rogers Complaint category Entertainment

Netflix - Don't waste your money or your time with Netflix

Posted: 2012-09-04 by    Giostude
Complaint Rating:  0 % with 0 votes
I have been a Netflix customer for about 2 years and have finally canceled my membership after receiving 3 damaged discs in a row and one of them was a replacement disc for one I had returned for damage! I would say that about 70% of the time, any disc we get is not watchable! After repeated calls concerning damaged I have given up! It's aggravating to be in the middle of a movie and have it be so pixilated that you can't finish watching it! I have wasted too many evenings with this issue and Netflix does not care! Don't waste your money or your time with Netflix!...
Complaint comments Comments Complaint country United States Complaint category Software & Games

Netflix - customer service

Posted: 2012-08-14 by    jbow
Complaint Rating:  0 % with 2 votes
TO all MOMS:
I am here warning you that NETFLIX have movies that are NR- Not Rated and UR- Unrated movies with explicit materials. I have asked management to Rate their movies so parents can have control on what their children watches. They have refused to removed any inappropriate materials off their selections and just told me that there might be questionable materials but will not do anything about their selections. And even though you have blocked your children through a PG-13 control, the children are still able to use the search feature and the inappropriate materials movies title will...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Netflix - Kentucky - didnt order

Posted: 2012-08-05 by    Clifton Callahan
Complaint Rating:  0 % with 0 votes
didnt order but i have a reoccurring bill on my credit card which I did not order!...
Complaint comments Comments Complaint country United States, Kentucky Complaint category Credit Cards

Netflix - California, Coarsegold - Suddenly poor service

Posted: 2012-07-31 by    Alan Graas
Complaint Rating:  0 % with 0 votes
After nearly a decade of great service, Netflix has suddenly added a extra day delay on both incoming and outgoing DVD's. Of course they blamed the PO, but both delays started on the same day! Yea, right. So, now the turn-around cycle is about 5 or 6 days... saves a huge amount of money for Netflix. Has anybody tried Blockbuster??...
Complaint comments Comments Complaint country United States, California, Coarsegold Complaint category DVD Order & Rental

Netflix - California - Charges due to Netflix mistake and now they will not pay for my NSF Fee.

Posted: 2012-07-23 by    CaliMom559
Complaint Rating:  0 % with 0 votes
I signed up for Netflix and the free trial and I received multiple charges which caused an NSF Fee. Netflix did not give me a free trial because they said my ps3 had been used for Netflix before. That is bs. I have family who have Netflix and watched from my ps3 before but that shouldn't matter because that was their account. Netflix needs to get there shit in order! Now I'm stuck with a NSF fee that Netflix refuses to pay. If only all of us here on Complaints Board could sue Netflix for unauthorized charges....
Complaint comments Comments Complaint country United States, California Complaint category Entertainment

Netflix - California - Late arrival of DVDs and terrible customer service

Posted: 2012-07-12 by    Mythborne
Complaint Rating:  100 % with 1 votes
Netflix sends me emails stating that I'll get the DVD the next day. The first two movies into my new subscription have both arrived late. On the phone they tell me that the arrival date in the email is actually only an estimate and that the reality is it can take up to three days. In other words it takes them three days to send you a movie from the time you order. The customer service is terrible. They basically did nothing and then asked me if there was anything else they could help me with....
Complaint comments Comments Complaint country United States, California Complaint category DVD Order & Rental

Netflix - Freezing

Posted: 2012-06-11 by    Kate O'Hanrahan
Complaint Rating:  0 % with 0 votes
Netflix keeps freezing on me every 30 seconds and it is very annoying! it eats your internet makes it more expensive and just increases the price of EVERYTHING!...
Complaint comments Comments Complaint country United States Complaint category Other

Netflix - Technical difficulties

Posted: 2012-05-22 by    Buzzman69
Complaint Rating:  0 % with 1 votes
If you have a technical problem with Netflix, save yourself some time and give up. They try to help but are totally incompetent. The sound on Netflix when I ran a streaming video started not matching the action---one person's lips moving while the other's voice was heard. Made it unwatchable. I called customer service three times. Two times very friendly and very ineffective at solving the problem. The third call the rep was rude and the only suggestion she could offer was to call up the manufacturer of my computer. Like it was the computer company's problem! I have a 2-yr old HP...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Netflix - Always have the same movies

Posted: 2012-05-15 by    Hulie
Complaint Rating:  0 % with 0 votes
We have had Netflix for three or four months now, and as for the picture and the quality of the movies they are working at getting a better picture, and they have been improving their service. my problem seems to be that the DVD service is always holding the same movies, we see no rotation when it comes to the movies for instant watch and DVD’S sometimes our family thinks of a movie and when we request it, it’s on DVD, those movies don’t get any rotation and unless you have the DVD service, we won’t be able to watch the movie.

we have been waiting for movies...
Complaint comments Comments Complaint country United States Complaint category DVD Order & Rental

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