Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  

Kaspersky Complaints & Reviews

Sort by: Date | Popularity

Kaspersky - Parental control not working

Posted: 2015-09-23 by    Reviewer32392
Complaint Rating:  0 % with 0 votes
I 've purchased Kasperskey 2015 and activated Parental controll, however when computer on and serf Internet it could be accessed porn sites for some time, after few minutes only it will be activated, why is it???????...

Kaspersky - Pennsylvania, Philadelphia - Harasses you to renew and won't listen!

Posted: 2015-06-11 by    PO'DShopper
Complaint Rating:  0 % with 0 votes
I originally had KAV pre-installed on my laptop and had purchased a 1 yr license once the trial ran out. This has turned into yet another stupid mistake on my part. For the software messed around with several (minor) settings in Windows that not even the forced upgrade to 8.1 would fix! I then uninstalled the software and decided to let it the rest of the license run out. I got the standard automated renewal notice a week or so ago telling me that the auto renewal process (which I was coerced into signing up for in order for the license to take effect) would start once my license ran out. I followed...

Kaspersky - tech support

Posted: 2015-02-09 by    brucebalinor
Complaint Rating:  0 % with 0 votes
I am having downloading problems with my computer. I bought the Kaspersky Internet Security and loaded it onto the computer with the disk in the box. I was still having download problems. Sent an e-mail to tech support. The return email gave me a link
to download a diagnostic program. I told them I couldn't download programs. Their solution was to ask me to download a file. I have sent four emails telling them that I can't
download files. They keep telling me to download. It seems like I am getting a computer generated response that is worthless. Or their people are worthless....

Kaspersky - Kaspersky Technical Support

Posted: 2015-02-03 by    Disappointed Kaspersky User
Complaint Rating:  0 % with 0 votes
I have been using Kaspersky Internet Security for 3 years. A few days ago I bougt new licence for 1 year. I tried to activate my licence on KIS 2013. However, licence required newer version of KIS. Hence I installed KIS 2015. After installing KIS 2015, my printer via LPT port is blocked. I contacted Kaspersky Technical Support, they were so uninterested about the problem. It has been 5 days, since I first contacted to the support team. They didnt solve the problem and wasted my time. One day, they said we will send you an article about the problem, the other day I called the technical support and...

Kaspersky - card details hacked

Posted: 2014-04-29 by    Shreya Shreya
Complaint Rating:  0 % with 0 votes
After I purchased antivirus software on 29th April 2014 my card details were hacked where as online purchasing is always secure.After the last purchase someone is using my card and has spent more than 10000 rs without my permission.Kaspersky being antivirus site is not secure then how can we expect to save our computer from virus.This is the worst experience i had with online purchase because I thought this would be the safest site but I was wrong....

Kaspersky - VERY BAD Customer Support

Posted: 2013-02-01 by    Frustrated w/Kaspersky
Complaint Rating:  100 % with 1 votes
I purchased the Kaspersky Internet Security 2013 for 3 PCs in Canada and have successfully activated 2 licenses while I was in Canada. Now that I am in Singapore trying to install the 3rd license on a new laptop, I am unable to activate the license as it shows the error: Activation error. Activation code is invalid for this region
I submitted a ticket to Kaspersky via their website (request # xxxxxx147) on 21 Jan 2013 and have yet to receive any update from their support team. On 24 Jan 2013, I sent a ‘chaser’ asking for an update – NO REPLY. On 29 Jan 2013, I forwarded...

Kaspersky - Illinois - poor marketing

Posted: 2011-12-31 by    Margie Dash
Complaint Rating:  100 % with 2 votes
I purchased Kaspersky's anti- virus product on line for 3 of my computers. I downloaded the product to one of my computers 11/10/11. I tried to use my confirmation number to download the other 2 and was not successful. The customer support is next to impossible to reach via online or by telephone. I have never had this problem with McAfee....

Kaspersky - Activation problem

Posted:    dpt2011
Complaint Rating:  50 % with 2 votes
I have recently purchased a 3 user version of kaspersky. 1st activation on my desktop was successful, but when i tried to activate on my laptop it says

" local time on your computer differs from the time on the activation server. In order to continue the activation correct your local time"

Right now if i try with the key it says " no of activations using this code is exceeded"

I have sent several requests by emailto zoomgroup which is responsible for sales and technical support in this region to rectify my problem, but there...

Kaspersky - New Virus identifying delay

Posted:     Bass
Complaint Rating:  0 % with 0 votes
I found a new virus, the executable file name is System.exe (364KB ), i got it from my colleague Flash drive.
I sent it to Kaspersky newvirus service, but until the date ( 10 day passed ) no results - no database update.
I am surprised with there service, i had definitely different opinion about the company!

I am sure that is is a virus cause i deliberately ran it on a virtual machine and monitored the registry and here's what i found ( i am not an expert in identifying virus, so the information is not full):
1- The virus copy's (fake...

Kaspersky - Michigan - Fraud

Posted:    MBarbieri
Complaint Rating:  0 % with 0 votes
My debit card number was stolen and used on this website. The amount taken from my account was $9.95 on or around Saturday, January 16th. I would like that money to be refunded. My name is Maria Barbieri and I can be reached via email at soomer315@aol.com Thank You....

Kaspersky - Kaspersky.com.orderfind

Posted:    ferg1234djmm
Complaint Rating:  100 % with 1 votes
I had to close my chase debit card due to unauthorized charges on my acccount labeled DRI*KASPERSKY.COM ORDERFIND.CO MN. I have never heard of this company and have not authorized any transactions. Charges are similar to other complaints of $84.84 and $74.27. I have my card so am concerned that a security breach has accured....

Kaspersky - Bad Customer Support

Posted:    Roshan Paul
Complaint Rating:  60 % with 5 votes
I had installed KIS 2009 (3 user version) after which my system somehow gt infected and I had to format it. Now after formatting when i went to reinstall KIS 2009 i.e enterr the acctivation code the software gives the error "Code activation procedure failed 4:14". I had sent a msg to the support team they gave me a no. and informed that they will respond in 2 days, which never happened! I'm really dissapointed with Kaspersky for this. I have been running the inactivated version, no updates! Ive paid a whole lot for this software n these guys dont have any proper customer support!...

Kaspersky - Don't try to contact them

Posted:    NasL98
Complaint Rating:  100 % with 1 votes
I purchased their product based solely on an available rebate. My wife tossed the box while I was installing the software and as luck would have it, the trash was picked up the same day. Since I was now missing the UPC code, I sent in the rebate with copies of the installation disk and installation code which they could verify was used by me, with an explanation regarding the missing UPC code. Since the purpose of the UPC code submission is "proof of purchase", it would seem that my submission satisfied the spirit of the offer. In fact, not so. No rebate. The main Kaspersky offices have no contact...

Kaspersky - restrictions

Posted:    Shwan AbdulQader
Complaint Rating:  100 % with 1 votes
Kindly be informed that yesterday falling on March 27th 2009 I tried to buy Kaspersky product
online license for 3 PCs/1 year of KIS 2009, and I faced a serious problem for two times during my order
process from Digital River GmbH which is "Order not processed due to export restrictions We regret to inform you that due to international export restrictions your order cannot be processed."...
Last year the dealer was (e-shop arvato) for kaspersky when I bought the licesne key and I had finished the order process within minuets... it was really good......

Share with Others

Contact Us


US Mortgage Loan Fraud Predatory Lending
US Mortgage Loan Fraud Predatory Lending
more videos More Videos
RSS Feed