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Igs Energy Complaints & Reviews

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Igs Energy / Unauthorized Charges

Je
jenb31 on Feb 22, 2015
IGS Energy is using a cancelled, forged contract to charge me for gas services. In October 2013 a service agreement was forged to charge me using a company name of BLUE SPRUCE ENERGY on my PGE bill. When I noticed the charges I cancelled their services in January of 2014, and was never credited those fraudulent charges. In January of 2015 I noticed charges from an ACCENT ENERGY on my PGE bill, after researching I found they had been charging me hundreds of dollars since October of 2014. I contacted the company and demanded it be canceled and my money be credited to my PGE bill as I NEVER...

Igs Energy - Ohio, Dublin / Unauthorized sign up/refusal to cancel

Dt
DTPaule on Jan 2, 2015
IGS stated they sent an option out letter to me requiring me to return to them if I did not want them to be my carrier for gas. I never received such a letter. On Oct 27, 2014 I received a post card from Columbia Gas stating my carrier choice change. I called columbia Gas and said I did no such thing. I was told to call IGS because they couldn't do anything. I call IGS andf was told I am in contract with them. I cancelled that day while I was on the phone or so I thought. IGS represented themselves on the phone as being a part of Columbia Gas. I was happy with my previous carrier and...

Igs Energy / Unauthorized signup

Mr
Mr. Jac on Dec 3, 2014
Received a note from AEP that IGS was taking over as my electric supplier per my request. I was given one week to respond and deny, not to affirm. I only check mail once a month, so now I have a problem that should not be. I am inquiring as to who made the change. It was not authorized by me, and somebody at IGS did something. I am not pleased, but till they respond I will keep complaining and commenting on every venue I find.

Igs Energy - Ohio, fletcher / unaurhorized sign up

Ke
keith hague on Apr 3, 2013
I am writing on my eldery father, after setting up my father with a company to save him on his electric bill, these prople called him and by talking to him and enrolling him with their company. when he can hardly hear on the phone. he is not only hard of hearing but he has to have time to think about what is being discussed. I handle most all of his finices . now not only did he get billed extra for them doing little of nothing but has turned it over to a collection agency almost the same month as the bill was recieved. I have tried calling over my lunch hour but have not been suscessful in...

Igs Energy - Illinois, Chicago / Harrassment

An
Annoyed2435 on Mar 4, 2013
Earlier this year we had some girl from IGS call our office EVERY day (sometimes twice a day!). She did this for 3 weeks. Thankfully our office is set up to go right to voicemail unless you know the extensions. Usually we could never understand what her number was because the boiler room she was in was so loud you could barely hear her. When she finally left a message i was able to understand i called her back and got her to stop calling...for now. What i dont understand is why IGS feels the need to call a business every single day, what kind of sales logic is that??? also, i did post my story...

Igs Energy - Illinois, Chicago / solicators bad manners

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A door to door solicator rang my doorbells. She told me that she worked for IGS Energy and said she could get me lower gas prices than what I currently pay with People's Gas. She asked to see my current bill and I told her thank you but no. She then went on to ask me why. I told her I just would rather not. She got a little nasty and asked me why again. I responded that I am not comfortable showing my personal business with strangers. She went on to say she couldn't have my gas turned off if that is what I was thinking. I told her that had nothing to do with my refusal and no thank...

Igs Energy - Illinois, Oak Forest / Does not pay employees

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v griffin on Dec 23, 2011
I was hired by a representative of this company named Andre Cooper working out of the Platinum office in Oak Forest Illinois. I really thought it would be a great opportunity to earn some extra cash, but apparently I was wrong. I got sick and was admitted to the hospital. When I was released, I called about my check, which was only about $40. I was told to go to hell in other words. Mr. Cooper informed me that my orders had been cancelled, but I know they weren't. First of all, the first order in question is my father who I live with and I know he did not cancel. He did not pay me for...

Igs Energy / I hope this saves you making the same mistake

Ki
Kinarone on Jun 28, 2011
I hope this saves you making the same mistake. IGS Energy called in June when I was heating my pool with a therm rate of $1.3999 compared to my local company, NIPSCO's, rate of $1.85. No extra fees, no cancellation cost, no service charge, no contract, I figured I could keep an eye on it & save a little money. They told me in December they would send a letter notifying me of the current rate & I could decide then if I wanted to stay with them or cancel. End of December I realized I hadn't heard from IGS. I called NIPSCO 1st and the therm rate was $1.08. I called IGS and they proudly...

Igs Energy - Ohio, Dublin / Gas Billing

Po
I kept calling for the last 4 months or more inquiring why my gas bill was so high and they kept informing me that they are lower and guaranteed lower than NICOR GAS. After a few months and I am still struggling to understand why I was getting billed this much so I researched the internet if there were any complaints against them. I then found out that they charge me $.39 on every therm usage on top of what I am already paying for. I then called them and told them what I found out and for the first time, a guy named Cory told me (after all 4 months or more of calling) that I am no longer in a...
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