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IGS Energy Complaints & Reviews

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IGS Energy - Unauthorized signup

Posted: 2014-12-03 by    Mr. Jac
Complaint Rating:  0 % with 0 votes
Received a note from AEP that IGS was taking over as my electric supplier per my request. I was given one week to respond and deny, not to affirm. I only check mail once a month, so now I have a problem that should not be. I am inquiring as to who made the change. It was not authorized by me, and somebody at IGS did something. I am not pleased, but till they respond I will keep complaining and commenting on every venue I find....
Complaint comments Comments Complaint country United States Complaint category Business & Finances

IGS Energy - Ohio, fletcher - unaurhorized sign up

Posted: 2013-04-03 by    keith hague
Complaint Rating:  50 % with 2 votes
I am writing on my eldery father, after setting up my father with a company to save him on his electric bill, these prople called him and by talking to him and enrolling him with their company. when he can hardly hear on the phone. he is not only hard of hearing but he has to have time to think about what is being discussed. I handle most all of his finices . now not only did he get billed extra for them doing little of nothing but has turned it over to a collection agency almost the same month as the bill was recieved. I have tried calling over my lunch hour but have not been suscessful in contacting...
Complaint comments Comments Complaint country United States, Ohio, fletcher Complaint category Utility Services

IGS Energy - Illinois, Chicago - Harrassment

Posted: 2013-03-04 by    Annoyed2435
Complaint Rating:  100 % with 1 votes
Earlier this year we had some girl from IGS call our office EVERY day (sometimes twice a day!). She did this for 3 weeks. Thankfully our office is set up to go right to voicemail unless you know the extensions. Usually we could never understand what her number was because the boiler room she was in was so loud you could barely hear her. When she finally left a message i was able to understand i called her back and got her to stop calling...for now. What i dont understand is why IGS feels the need to call a business every single day, what kind of sales logic is that??? also, i did post my story on...
Complaint comments Comments Complaint country United States, Illinois, Chicago Complaint category Unsolicited Phone Calls

IGS Energy - Illinois, Chicago - solicators bad manners

Posted: 2012-06-04 by    Outrageous Business Practices
Complaint Rating:  100 % with 9 votes
A door to door solicator rang my doorbells. She told me that she worked for IGS Energy and said she could get me lower gas prices than what I currently pay with People's Gas. She asked to see my current bill and I told her thank you but no. She then went on to ask me why. I told her I just would rather not. She got a little nasty and asked me why again. I responded that I am not comfortable showing my personal business with strangers. She went on to say she couldn't have my gas turned off if that is what I was thinking. I told her that had nothing to do with my refusal and no thank you...
Complaint comments Comments Complaint country United States, Illinois, Chicago Complaint category Utility Services

IGS Energy - Illinois, Oak Forest - Does not pay employees

Posted: 2011-12-23 by    v griffin
Complaint Rating:  64 % with 11 votes
I was hired by a representative of this company named Andre Cooper working out of the Platinum office in Oak Forest Illinois. I really thought it would be a great opportunity to earn some extra cash, but apparently I was wrong. I got sick and was admitted to the hospital. When I was released, I called about my check, which was only about $40. I was told to go to hell in other words. Mr. Cooper informed me that my orders had been cancelled, but I know they weren't. First of all, the first order in question is my father who I live with and I know he did not cancel. He did not pay me for that...
Complaint comments Comments Complaint country United States, Illinois, Oak Forest Complaint category Scam & Fake Checks

IGS Energy - I hope this saves you making the same mistake

Posted: 2011-06-28 by    Kinarone
Complaint Rating:  100 % with 27 votes
I hope this saves you making the same mistake. IGS Energy called in June when I was heating my pool with a therm rate of $1.3999 compared to my local company, NIPSCO's, rate of $1.85. No extra fees, no cancellation cost, no service charge, no contract, I figured I could keep an eye on it & save a little money. They told me in December they would send a letter notifying me of the current rate & I could decide then if I wanted to stay with them or cancel. End of December I realized I hadn't heard from IGS. I called NIPSCO 1st and the therm rate was $1.08. I called IGS and they proudly told...
Complaint comments Comments Complaint country United States Complaint category Products & Services

IGS Energy - Ohio, Dublin - Gas Billing

Posted:    Pow0807
Complaint Rating:  95 % with 85 votes
I kept calling for the last 4 months or more inquiring why my gas bill was so high and they kept informing me that they are lower and guaranteed lower than NICOR GAS. After a few months and I am still struggling to understand why I was getting billed this much so I researched the internet if there were any complaints against them. I then found out that they charge me $.39 on every therm usage on top of what I am already paying for. I then called them and told them what I found out and for the first time, a guy named Cory told me (after all 4 months or more of calling) that I am no longer in a plan...
Complaint comments Comments Complaint country United States, Ohio, Dublin Complaint category Business & Finances


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