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Harley Davidson Complaints & Reviews

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Harley Davidson - Quality

Posted: 2014-03-29 by    Andrea72
Complaint Rating:  0 % with 0 votes
I purchased a brand new HD Sportster 1200 XLC at the end of Sept 2013.
The bike was illegally registered with KMH speedometer and headlight for EU use so it cannot be used on UK roads.
After one month from new one of the locks failed and it took TWO MONTHS only to have the spare, but the most serious matter is that
on the 30th Nov 2013 (when the vehicle was only 60 days old) the bike presented widespread sign of corrosion (mainly rust) is several areas. Wheels, top shock absorbers, bolts and, most serious of all, welding of the frame.
To have such problems of rust after...
Complaint comments Comments Complaint country United Kingdom Complaint category Motorcycles & Scooters

Harley Davidson - Merchandise Too Expensive

Posted: 2013-11-19 by    Justine Bohan
Complaint Rating:  0 % with 0 votes
I purchase Merchandise from Hard Rock USA Website, goods are shipped from the states. I buy their products on the exchange of the goods in $. I object at Harley Davidson extortionate prices for Tshirts. Recently went on their USA Website online. Not only could i not purchase to be shipped to Europe. But the Tshirt online was $70. In the Glasgow shop the same Tshirt was £65. Way above what the customer should have pay.If buying online. I have shopped in Harley Davidson for over twenty years. But the European stores prices for belts £89, jewellery, TShirts are now ridiculous!
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Harley Davidson - Oil Leak

Posted: 2013-07-11 by    Bob Nicholson
Complaint Rating:  0 % with 0 votes
I own a 2008 Harley Ultra Classic with 13, 000 that developed an oil leak. I took it to a mechanic who had worked for the local Harley shop for several years. He said the oil leak was coming from an internal o-ring in the starter which was letting oil by from the crankcase. He also said that Harley didn't sell the o-ring ($4) anymore and that you had to buy a starter ($319-$389) to solve the problem. I have had other work done by this individual so trust him but out of curiosity called a Harley shop in another town and was told the same thing. Seems to me Harley is more interested in making...
Complaint comments Comments Complaint country United States Complaint category Motorcycles & Scooters

Harley Davidson - South Carolina, Greenville - Defective Motor Case

Posted: 2012-08-25 by    Randy Hetzel
Complaint Rating:  0 % with 0 votes
I bought a new 2012 Electra Gilde Ultra Classic in May 2012, took it in for 1000 mile check up and it started leaking oil. They thought it was coming from where the tranny joins the motor. Dealership Replaced all gaskets and it was fine until just before 7000 miles it started leaking again, after the dealership worked very hard to figure it out they contacted Harley and they determined the motor case was not machined correctly at the factory. Now my motor is torn down to nuts and bolts and having the case replaced. My concern is that this motor will never be the same again. If this happened to my...
Complaint comments Comments Complaint country United States, South Carolina, Greenville Complaint category Motorcycles & Scooters

Harley Davidson - fairing brackets

Posted: 2012-07-02 by    g18glock
Complaint Rating:  100 % with 1 votes
I have a 2007 ultra with the batwing fairing. The fairing brackets vibrate into. Replace at $50 per side in the box. No labor included. Harley needs to take care of us and get the vibration issue corrected on our bikes....
Complaint comments Comments Complaint country United States Complaint category Motorcycles & Scooters

Harley Davidson - New South Wales, Glen Innes - Poor value for money

Posted: 2012-04-26 by    Good Bye Old Friend
Complaint Rating:  100 % with 1 votes
Dear Whoever
I am 60 years old, been one of the faithful since as long as can remember. My Dad raced flat heads, my wife rode a Fat Boy for years before her death, my daughter rides a sporter. Had flat heads, shovel heads, evo’s. The past 12 years been riding a twin cam Road king.
Have ridden through with you on the roller coaster, taken a lot of crap from jap bike owners and a few blues as well. Have brought new Harleys, then had to spend a motzer to get it to perform, change the seat so could ride some miles, change the shochies to get them to handle and the list goes on...
Complaint comments Comments Complaint country Australia, New South Wales, Glen Innes Complaint category Motorcycles & Scooters

Harley Davidson - California, Armona - broken fareing mounts

Posted: 2012-03-27 by    gary i hodson
Complaint Rating:  0 % with 0 votes
My 2007 streetglide fareing mounts broke do to excess engine vibration do to no engine mount. They added the mount on 2008 and later to solve the problem.Why should i have to pay for there mistake and i know i am not the only one with this problem....
Complaint comments Comments Complaint country United States, California, Armona Complaint category Motorcycles & Scooters

Harley Davidson - Illinois, Chicago - Harrassment

Posted: 2011-08-19 by    Motorcitysssnake
Complaint Rating:  0 % with 0 votes
I have a serious problem here. I, as you can see have had this account since 2005. The amount currently owed is $854.99. For the better of the past 3 years I have paid my amount due or more. I received a notice in June 2011 that I owed $1200….odd dollars. I do not remember signing anything that stated I owed 3 months at one time due to the postponement or adding payments to the backside of my account. Yes, there was a time I had an issue with divorce and bankruptcy in 2007 but, I agreed to keep the bike. THIS IS THE DISTURBING PART THAT ANGERS ME TO NO END. I received a normal payment notice...
Complaint comments Comments Complaint country United States, Illinois, Chicago Complaint category Motorcycles & Scooters

Harley Davidson - Bad customer service

Posted: 2011-06-19 by    Terryhodge
Complaint Rating:  0 % with 0 votes
I have an open case with Harley 1194666 about a brake master cylinder. Rear brakes FLHTPI 2004 and they keep saying will have the rep call be and she has not as of yet long story short they will not tell why this piston repair kit has to fluid returns and one primary inlet and the one I removed from my Bike only had one return and it was not all of the way opened so I have always had a soft pedal until I rebuilt it my self I also had the rear brake line fray through in two places with less them 10, 000 miles on the bike I have just file an on line complaint with the NTSB

not real...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Harley Davidson - Pennsylvania, Philadelphia - john odonnell

Posted: 2011-02-23 by    debra teresa sauble
Complaint Rating:  0 % with 0 votes
went to union for a lawyer, asked for mike dryden, he passed my case over to a john o'donnell. this lawyer is a real loser. i had a serious neck injury, c6-7 fusion .was treated like shit by my employer, never got any medical treatment but therapy, therapy for whiplash, give me a brake. it took 5 months till i got surgery. the whole time i drove towmotor. i had a hole in the back of my neck that looked like a wild animal had attacked me. every thing i confided in my lawyer, he made deals w/post ansd shell, they got rid of barbara griggs(ncm). in aug, i sent him a certified letter and wanted...
Complaint comments Comments Complaint country United States, Pennsylvania, Philadelphia Complaint category Lawyers and Attorneys

Harley Davidson - New Mexico, Albuquerque - OIL LEAK SINCE RECEIVING BIKE

Posted: 2011-01-23 by    Ceci P Chavez
Complaint Rating:  0 % with 0 votes
IT'S A SHAME A PERSON BUYS A NEW BIKE 06-01-2007 AND HE HAS PROBLEMS WITH A OIL LEAK SINCE HE BOUGHT IT, HAS BEEN IN THE SHOP 3 TIMES AND STILL HAS THE SAME PROBLEM. MAYBE YOU SHOULD HAVE BETTER MECHANIC'S MY SON BOUGHT THIS BIKE CUZ HIS FATHER SCREWED HIM OUT OF HIS BIKE SINCE THEY HAVE THE SAME NAME AND HE TOOK THE BIKE AWAY FROM HIM. SO HE DECIDED TO BUY A NEW ONE BUT WHY BUY A NEW ONE IF YOU HAVE TO KEEP TAKING THE DAM THING IN, HE JUST WENT TO PICK UP THE BIKE YESTERDAY IN MY TRUCK AND IT LEAKED IN MY TRUCK SO I GUESS YOU KNOW HE WAS A LITTLE UPSET....
Complaint comments Comments Complaint country United States, New Mexico, Albuquerque Complaint category Motorcycles & Scooters

Harley Davidson - California, Oakland - Oil ring missing

Posted:    Bazerkly
Complaint Rating:  0 % with 0 votes
I have a 2006 XL1200L with 13, 500 miles. All services were done at the Harley dealer. Since the 1st service I had reported a little smoke on decel on long rides, nothing bad. After the extended warranty ran out it became worse. I took it in and the real cylinder was torn down. They found that the factory had not installed one oil ring scrapper. I am now waiting for Harley to do something....
Complaint comments Comments Complaint country United States, California, Oakland Complaint category Motorcycles & Scooters

Harley Davidson - Illinois, Villa Park - sales department

Posted:    matt 1099
Complaint Rating:  100 % with 2 votes
the sales guys and manager (who thinks your doing him a favor) are con artist. they tell you one price then when you go in its 6000 higher. what a joke. avoid them, there are plenty of dealers to buy from and from what Ive researched on this place there entire store sucks. NEVER EVER WILL I GO THERE!!! do your home work folks they aren't very pleasant....
Complaint comments Comments Complaint country United States, Illinois, Villa Park Complaint category Motorcycles & Scooters

Harley Davidson - California - Harassing calls from Harley Davidson, don't own a motorcycle!

Posted:    Cheesemond
Complaint Rating:  0 % with 0 votes
I got a few calls a few months ago from Harley Davidson financial. Calling for someone with the same name as mine. I asked them nicely to take me off their list, as I've never owned a Harley, nor do I have intention to. They seemingly stopped a few months ago (can't remember how long ago).

Yesterday, I got a call from someone representing Harley Davidson (at least they used their name) and asking when I was going to "give the bike up." I told them that I told HD to take me off their list and he insisted that I was the right person. I have a common name, so it's...
Complaint comments Comments Complaint country United States, California Complaint category Collections Agencies

Harley Davidson - North Carolina, Jacksonville - customer care

Posted:    badgirl6963
Complaint Rating:  0 % with 0 votes
New River Harley Davidson Service Issues


Tuesday, October 19, 2010Dangerous Sprocket issue on Harley Davidson Motorcycles!
Just over a year & a half ago I purchased a sportster from New River Harley Davidson. It had approx. 880 mi on it. It had a mechanical issue of just arbitrarily shutting off while riding. Well, I took the bike into New River Harley Davidson 6 times and each time I got it back the same issue was still present. One of their service techs actually told me that the bike was "good enough" . Well the last straw with this bike was that my husband...
Complaint comments Comments Complaint country United States, North Carolina, Jacksonville Complaint category Motorcycles & Scooters

Harley Davidson - Minnesota, Duluth - CUSTOMER SERVICE

Posted:    MIKE CORINE
Complaint Rating:  100 % with 1 votes
OM MONDAY SEPT 20 AT 15:00 HRS I WAS ON MY WAY HOME TO WEST NIPISSING ONTARIO CANADA FROM WINNIPEG MANITOBA

I DECIDED TO STOP AND TAKE A LOOK AT YOUR SHOP ON THE WAY HOME.

I TOOK ADVANTAGE OF MY STOP TO GET A REAR TIRE INSTALLED OM MY BIKE

WHILE I WAS SPEAKING WITH THE MAN AT YOUR PARTS COUNTER MY WIFE WAS BUSY LOOKING OVER THE HARLEY CLOTHES

YOUR PARTS MAN DIRECTED ME TO YOUR SERVICE AREA.AS SOON AS MY BACK WAS TURNED HE WAS OBSERVED BY MY WIFE WHO HAPPENED TO BE LOOKING IN THIS DIRECTION .HE WAS SHOWING HIS FIST IN THE AIR AND MAKING...
Complaint comments Comments Complaint country United States, Minnesota, Duluth Complaint category Motorcycles & Scooters

Harley Davidson - Minnesota, Duluth - service

Posted:    mike dionne
Complaint Rating:  0 % with 0 votes
OM MONDAY SEPT 20 AT 15:00 HRS I WAS ON MY WAY HOME TO WEST NIPISSING ONTARIO CANADA FROM WINNIPEG MANITOBA

I DECIDED TO STOP AND TAKE A LOOK AT YOUR SHOP ON THE WAY HOME.

I TOOK ADVANTAGE OF MY STOP TO GET A REAR TIRE INSTALLED OM MY BIKE

WHILE I WAS SPEAKING WITH THE MAN AT YOUR PARTS COUNTER MY WIFE WAS BUSY LOOKING OVER THE HARLEY CLOTHES

YOUR PARTS MAN DIRECTED ME TO YOUR SERVICE AREA.AS SOON AS MY BACK WAS TURNED HE WAS OBSERVED BY MY WIFE WHO HAPPENED TO BE LOOKING IN THIS DIRECTION .HE WAS SHOWING HIS FIST IN THE AIR AND MAKING...
Complaint comments Comments Complaint country United States, Minnesota, Duluth Complaint category Motorcycles & Scooters

Harley Davidson - Wisconsin - will not accept responsibility for manufacturing defect

Posted:    mark ottmer
Complaint Rating:  100 % with 1 votes
The motor company will not accept responsibility for transmission bearing damage due to chrome flaking off the transmission dipstick. They said that would not cause bearing damage. They also asked if any chrome was found on the drain plug magnet. Chrome is non- magnetic. In other words they blew me off. They would not let me speak with a tech, just said the motor company is not responible, and were not aware of any chrome flaking or peeling problems. Only cost me $850.00. Between the $1000.00 plus for SYN3 oil, and filters over 3 1/2 seasons of riding it was a bargain! My 21st and last H-D!...
Complaint comments Comments Complaint country United States, Wisconsin Complaint category Motorcycles & Scooters

Harley Davidson - Victoria, Melbourne - AFTER SALES CUSTOMER SATISFACTION

Posted:    JOHN SAUNDERS
Complaint Rating:  0 % with 0 votes
PURCHASED 2008 HARLEY DAVIDSON SOFTAIL ROCKER NEW from HARLEY HEAVEN MELBOURNE store and had the bike serviced at DANDENONG HARLEY HEAVEN 4 times the bike failed to start 4 times a loose the bike for 2-3 days while the serviced manager informed me the battery needed recharging and they had fixed the problem via changing starter motor before finally deciding to change the battery on the bike on the 4th time the bike was returned to the dealer.I tried to complain at the quality of the service i was receiving at the DANDENONG HARLEY HEAVEN LOCATION to be told that i did not purchase the bike at this...
Complaint comments Comments Complaint country Australia, Victoria, Melbourne Complaint category Motorcycles & Scooters

Harley Davidson - Kansas, Junction City - noise coming from rear tire area

Posted:    jerry weese
Complaint Rating:  100 % with 1 votes
i bought a 2010 heritage softail and it was making a noise at the rear tire area and when i took it in for service i asked them to check it out and when i picked it up it still made the noise so i went back they checked the belt and told me that they couldn't find anything wrong . they ask me what i wanted them to do i said fix it, if i bought a new car and it made a noise i would take it back, Harley is suposed to be the top motor cycle that everyone wants and now I think i should have went with a yamaha. i would just like to have my bike fixed....
Complaint comments Comments Complaint country United States, Kansas, Junction City Complaint category Motorcycles & Scooters

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