Hero MotoCorp
reviews and complaints

I have bought the scoorty around 24th october 2022..and today is 10 october 2023 as i am Writing this. In this whole duration i have went for servicing 3-4 times. And 3-4 times faced same issue... It suddenly stops when starting with self. It just won't start, sometimes they say it is because winter, some rat cut your wire. But there are so many bikes scoorty are standing why it is my scooty only that rat bites every time. Lame reasons. I am not at all happy with this product of comply i would have bought a bicycle will be better. If there is anything u can do, exchange etc anything please do that. I have and still have pleasure scooty never face single isaue like this. This destiny is the worst product such a bad scooty never recommend thia to any one.

Today also i faced the same issue, already complaint to service center. Such a big company with such a bad product not expected.

I bought hero pleasure plus on 22 june 2022 and on 28 July self start stopped working. Showroom mechanic told you have to kick start daily morning otherwise battery will discharge or ride 40 km daily atleast. They took bike on 29 july and charged the battery and gave me bike back on 30 July afternoon. I took bike for trail ride and twice it got turned off on signal. When I stopped in between and tried to start by using self start it didn't work. After trying for 2 -3times it worked. In night after coming back i tried to use self start but it didn't work. I bought this from senthil bikes Kodambakkam. When I purchase it already there was a problem in petrol indicator. It was showing less petrol even though I filled full tank. So i think they have given me a faulty vehicle. Please help. Contact me on [protected]@gmail.com

My name is mr.Sandeep premanand pauskar. Mobile no. [protected].

I had bought the passion pro on 29-09-2017 from shiv samarth automotive margao branch, a sub-branch of verna, goa. It is only hardly 15 days. However, it has been giving severe starting problem. I had to stop two three times on the way and had to take the help of public to travel to my destination.

I am very much surprised about the quality of product of "hero". Previously when it was with "honda", the public were not put to such hardships.

Today also it has stopped on the way. Then i tried to contact your support staff on phone number [protected] who directed me to another number [protected], one mr.Kapil. He replied he may not be able to attend.

This kind of unco-operative service is also a blot on the "hero" brand.

I expect as a common layman immediate solution to all the problems my bike is having as it is hardly 15 days old.

Sandeep pauskar
a-t-3, vilanova estate,
khareband, margao, goa. 403601
[protected]

My bought my bike in october 2015 and since them i am having the problem of bike not starting without choke if left standing for 3-4 hours even at the temperature of 35 to 40 degree celcius. I have shown it at hero servicing center several times but they are not able to deduct the problem. Please help as every time i go to the service center, they keep it for a day check it and return but problem remains the same.

I have purchased hero maestro edge on 09/11/2015 from metro motors rithala.On the next day when i start the scooter.Scooter is not starting even from chalk also the scooter is not start.This process is continue for 2 weeks then I have contacted customer support and lodge a complaint next day Mr.dharmendra of metro motors call me and tell me plz come tomorrow to service center.Then next day i have visited service center metro motors rithala.They tell me that there is a garbage in carborater.We will clean then this problem will not arise but on the next day i have started my scooter the same problem is happened the scooter is not starting.So I want a serious action by hero motorcorp to replace my vehicle with a new one because i have spent my 60000 if my vehicle is not even starting then my whole amount has eaten by hero.No other company scooter has this problem.My contact no is [protected]

I own a Hero Pleasure motorcycle(Engine no. –
JF16ECDGL-00056). I purchased this vehicle on the 16th of November
2013 and have owned this for approximately 1.5 years and have
undergone services from my nearby Hero authorized service
center(India Engineering Co. Salkia Howrah).

I have a weird issue with my bike. It has occurred on 3 occasions that
the valve timing fails and apparently the does vehicle not start. I
had to take it to the service center where they fixed the issue(please
note there is no easy fix for this as they had to open up the engine
service compartment). I was told that this is a perennial problem for
Hero motorcycles.

Since the vehicle is still under warranty, I had asked them to
permanently fix this, however they said that there is no permanent fix
for this and still there are some quack fixes for which I will have to
bear the cost.

Please help me understand why this perennial problem was not made
known to me while purchasing the bike. This issue occurs quite
randomly and has become a serious pain for me. I feel that I have been cheated. I tried dropping email to the customer complaint cell for Hero but haven't received any response from them. Neither I have been able to speak to a customer service executive as the customer service representatives seemed to be ever busy.

We Have Bought New Bike From Hero Motocorp In April 2011.The Bike Is Still Under Warranty & There Some Noise In Crank Due To Which Yash Auto In Surajpur Changed Timing Chain And Charged Us For That Even The Bike Is Under Warranty.

Now They Refused To Resolve The Problem Under Warranty And Asking High Amount To Resolve The Problem.Our Bike Has Done Only 19000Kms & All The Maintenance Has Done By The Company Only.Still They Are Refusing To Resolve Our Problem Under Warranty.

Sahil Kumar ([protected])

Sir, I am sonic.T.N. I purchased a CBZ extreme on feb-5-11. I got an bike crash and alloy wheels were damaged, I send my bike to the purchased dealer(kalyan mobikes trichur in kerala) for claiming the parts on September-12. there was a communication mistakes among the officers in hero motocop. The parts which I have got was the wrong one for the back alloy wheel. Now I only want A BLACK BACK ALLOY WHEEL OF CBZ EXTREME 2010 MODEL .
I am a medical representative in fourrts India, now I am going to work is by bus, this is very very difficult for my job, even this will cause my job badly and job will lost. So please kindly take a action against this problem. My bike's NO IS: KL-08-AU-866, MY MOB NO:[protected]