Great Clips Complaints & Reviews

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I have been taking my 8 year old son to great clips for several months now and have been very happy, he has always walked out with a very good haircut. Cute little boy cut, a little longer on top parted to the side, short sides and back. My husband started going as well. He gets a very short "buzzed'" military cut, because he is a military vet. My son is named after my husband... hence my complaint. Every single time I enter the salon I have to make sure that they have the correct person (my son not my husband). Well, my husband brought my son to get his haircut tonight and the stylist...

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First of all i before i started school i said i would'nt work for great clips. just because of how i was treated as a costumer. but then right before i graduated i thought i would give it a shot. even though color was my favorite thing not cutting.
well then when i started they send you to a 3 day class to learn there system. they pissed me off on the first day. the instructor told me to forget everything i was taught in school cause its wrong.
then when you get out on the floor they expect hair avarages to be under 17 mins. but no faster then 14. then they want you to sell 14%...

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This place is the worst place to work for. The training academy is a joke you spend most of it watching product videos. Only learn 3 cuts one time then in the actual salon they have you watch videos and read books on products for about 3 weeks. Don't give you a chance to be on the floor to build your time up or give you any practice then fire you so you can't get any unemployment. The hours are a joke they hire you promising full time hours when in reality only the manager and asst. manager get full time hours. Everyone else gets what ever little hours they wanna give you!! I hate this...

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On Nov 8 at around 9:30 in the morning at crowfoot, calgary when for a hair cut by a lady ( Don't know her name) that was coming from Texas she mentioned.
The lady did not know how to cut hair, even another co-worker explained to her to how to do it, but she did not have a clue after 25 mins "hair cut" she still didn't manage to fix it . After I paid for the "cut", when went to another place to get it fix....

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the girl doing my daughters hair didn't listen to what she wanted, she only wanted a trim on her short hair and now it looks almost like a military hair cut, she cut to much off and thinned it out to much. i think the girl needs to start listening to the customer and go slow if she isnt sure. we have gone there alot and was happy with the other hairdressers, but my daughter wont be going back ....

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I had the worst experience of my life in Great Clips 1623 Coalton Rd Superior, CO, 80027. The lady who attended me, refused to identify me by Last Name. She loudly pronounced my name "D as in Dog", made me wait until she created a new record for me, even though I had visited the same place at least 10 times before. Her behavior was rude and racial, she was coughing to my face, and smelled bad. After paying $16 for a haircut, and $2 tip for a shabby haircut and nasty behavior, I kept wondering why the hell did I cut my hair in that wretched place....

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I have been doing hair cut in the same store for last 2.5years. Today I asked
for the same style as last time. The hairstylist literally screwed up my forehead. They used clips for forehead before I could resist. They just said its too late to change and tried to put the blame on me. How can they do it for a regular customer? I just can't comb my hair Atleast for next 2 weeks. Never expected such a service from Great clips....

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Oh my God went in for a $3.99 Haircut figured what could I lose because hair grows back. I got some stylist that had Bad Body odor! (Kaitlyn) Cut my hair in about 7 Minutes. She took the cutting cape off me and asked me if I liked my haircut. I said my hair looks funny she said it will look better when it drys. I paid for cut went right to the salon I always go to and they fixed it for free. Then I was dumb enough to go back for there $6.99 haircut and it happened again with a different girl that barely talked to me (Brittney) and did the haircut in about 5 minutes. This haircut was worse than first...

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I would advise anyone not to apply nor work for great clips in Lubbock! I was an employee there for 3 years and got fired for a false alligation!!! Not only by the store manager, but by the so called GM...The owner of the store who doesn't live here also provided false information as well against me didn't even know the story! That says a lot about them as well...They are all about the money and not the value of a GREAT employee! They PROMISE a lot, but do not deliver on their word!!! Great Clips is a horrible salon to work for, I would strongly advise not to apply or work for this company!...

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I have been coming to the Great Clips in Hilltop area of Virginia Beach for 2 years and faithfully saw Michelle who was great. However, she recently left the company and recommended that I get my haircut by Melissa going forward. Worst Mistake. I went in this past Sunday and not only was my hairline not straight in the back but I had a cut along my hairline. I have had people come up to me and ask if I was burned or cut!
To make matters worse, she treated me like I was getting in the way of her day and rushed through the cut. She didnt even ask to cut my sideburns and only showed a portion...

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Had my haircut by Nelida, who seemed to be in a rush, totally not interested, only cutting less than 50% of the hair on my head, messing up my sideburns, then throwing a glop of goo on my head.. Has to be one of the worst haircuts ever. Been to her a few times in the past, never really satisfied, but this was the worst. Makes me wonder how and why she is able to keep her job, she is totally incompetent, and has no business cutting anyone's hair....

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There is the rude assistant manager at the Great Clips at Davis Rd and North Tarrant Parkway.. Her name is Denise Vetsch.. she is a big bully and is very rude to employees. She creates a hostile work environment. She tried to enforce the rules and is very hostile. She needs to not cut hair or manage employees. As a customer I watched her scream at a employee while getting my hair cut and I ask the stylist who she was? I usually go to the manager to get a haircut. Do not go to this salon to get haircut nor apply at the salon for a job. She is the a big bully and I was so embarassed for the stylist...

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My family and friends will no longer be going to Great Clips due to one of your employees. She was too busy on her phone, not really paying attention to her clients because she too busy planning what she was going to do for her birthday. She was talking about getting meesed up so does that mean she is a drug user? Now I do believe your company is a drugfree environment, right? I think if you are a drug free environment then you should do a surprise drug testing on her and others. I won't allow my family or friends to get their haircut at this location until this problem is resolve....

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There is a stylist "Chandral" whom lacks any respect and customer service. She loudly talks about her stalking boyfriend, her partying, and outwardly speaks of how she hates cutting hair, "while she's cutting hair!" I've watched her talk and treat customers rudely every time I've been in. She even gave a peace sign sideways to an elderly woman after the customer requested a specific hair stylist. On top of her unprofessional behavior, she cuts hair terribly!! SHE IS THE REAŚON I NOR MY FAMILY WILL EVER GO THERE AGAIN....

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It seem to be with the general manager, she has a lot of favorites in our shops. Certain hair specialists get what they want in hours and days off. Other hair specialists have to fight for what they want. The GM takes time off to be with her 30 age daughter; where as the acting manager in the other salon can't get time off in the evening to see her children in school activities (her mother has to take them). When the acting manager has a doctors appointment, 9 times out of 10 she needs to reschedule because the GM forgets even when she is given enough notice about the appointment. The acting...

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Owners don't have a clue as to what they are doing...Has nothing to do with the beauty industry. Inflated promises of bonuses, benefits, training which was virtually nill. Was fired after telling Senior Manager and Franchisee Jeff Schuster that I was burnt out and overworked and needed time off. Instead of working with me they trumped uip false claims about me and went with what an employee who had been trying to get the manager position I had been given since the first month I started working there. The franchisee gets over involved with gossip of employees and does not stand behind his managers....

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i have been working for GC for over a year and i recently was told that because of a disagreement with the owner that she told the manager to cut my hours and i am the assistant manager leaving stylist with more hours then myself ..which not only makes me look horrible but i would take a documentation over this!!...i am not sure if GC policy says that the manager and assistant manager must have more hours then the stylist so i am trying to figure out what to do to see if i can get mine back cause this is ridiculous we have first time owners that dont know how to properly run a business and before...

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You go into Great Clips off of East Blackstock where you have gone for years and years, and you are denied
service not once but twice in several years. When you speak to the manager, Christina, who mostly cuts your
hair along with the assistant, and she defends the unprofessionalism of her employee though not being
present, further compounds your insult by adding insult to the injury. Christina, claimed that she called
customers that were in Great Clips while I was there, (which I believe is bogus) but again is most unprofessional
by making that statement. To futher...

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This email is regarding the great clips near Dorman Center spartanburg SC. I have been a customer for many many years
and have brought many customers to this particular location. Normally the manager and Assistant are present and cut my hair but not present at 9:15 am this am. There were only 2 cosmetologist present, Josh and Shameka. Josh was cutting hair and Shameka was washing hers initially but came out. I ask her if she were ready to cut my hair though it had been several years and she said" I cannot cut your hair. I ask calmy why she was not able to cut my hair style or what. She...

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I had taken my son in to get his hair cut and before I had went in I had called the store and asked them if they had any specials or deals or coupons goin on. The lady had told me to look on the back of Sentry receipts or the Advantage magazine for coupons. I don't get that magazine and so i went into the computer under the advantage website and there were printable coupons for Great Clips and I printed one off. After my sons haircut they had told me that they can't accept the coupons from the computer and they had to be straight from the magazine. I was very upset because it says nothing...