Menu
CB Hair and Beauty Salons Great Clips 9836 Brewster Ln, Powell, OH, 43065, US
Great Clips company logo
Great Clips
reviews & complaints
Great Clips company logo

Great Clips

9836 Brewster Ln, Powell, OH, 43065, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 4:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
9:00 am - 6:00 pm
Sun
10:00 am - 5:00 pm
ComplaintsBoard
O
7:48 pm EDT

Great Clips - Customer service

I was In for the haircut today, the lady named Beth ckecked me in, one person was ahead of me, its Tuesday early afternoon, not busy at all. I didn’t check in online and asked her if I should, she said no. There was another stylist (manager Tonya) working on a customer. I wait. Beth was done with her customer and walks away after sweeping her station, didn’t come back for at least 15 minutes, I thought she went to the bathroom, then I thought she was having lunch, I wait. She comes in and starts to take out the trash and organizing things while I am trying to make an eye contact but saying nothing. The manager Is about to be done with her customer and tells the Beth: I will get her (meaning myself) there’s no one else waiting, so when the Beth is done with her customer she calls me over. There’s no small talk or any pleasant exchange, like she just had with previous customer, she is working in total silence, but she introduced herself. She does a good job, I pay plus tip, said thank you and left, but it left a sour taste in my mouth, why Beth has left, then appears and starts cleaning, is this more important than customer who is waiting for about half hour at this point, and it’s very slow, couldn’t she have done it afterwards? Is this because when she was checking me in she noticed my accent? Thought that the foreigners don’t tip? I have no idea, and would like to get some answers. I wouldn’t go to this location in the future, I will go to another couple of miles away.

Desired outcome: I would like to get an answer regarding this experience and non existent customer service

Read full review of Great Clips
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.