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First Convenience Bank Complaints & Reviews

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First Convenience Bank - Faulty transasations

Posted: 2014-02-14 by    First convience Bank
Complaint Rating:  0 % with 0 votes
Proof upon request. I received my taxes direct deposited as usual on at a different bank. This time the Bank was First Convenience Bank in Tucson at the Wall-mart. Me and my wife filed joint return was filed together, and as soon as the check went in the account they send me a an available balance of 8009 dollars. So I went to buy my baby some diapers, clothes and paid some bills.than they sent the check back to the IRS or somewhere. The check was a government check and should be accepted at any other bank. Now, I owe 600 dollars in overdraft. I am switching bake to Chase, Bank of America and Bank...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Everything about them

Posted: 2013-11-01 by    Mry1968
Complaint Rating:  0 % with 0 votes
Everything about this bank sucks. More than half the time you can't even access the online banking site. It is always "under maintenance". The other day I had two accounts that weren't even mine on my online account, and then they emailed me that I apparently tried to administer an online account transfer from these accounts that were not mine. The transfers were denied so they sent me a denial email then. Also, when THEY make a mistake at Walmart and swipe your card numerous times the bank debits your card $2.00 every time Walmart's system screws up. I have disappearing...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Texas - Denial of access to funds

Posted: 2012-11-30 by    JGC013
Complaint Rating:  0 % with 0 votes
On Monday November 19th 2012 I deposited a check into my account at First Convenience Bank, a division of First National Bank Texas. I called First Convenience Bank and spoke with a customer service supervisor by the name of Else who told me that the funds where placed are hold by the loss prevention department for reasons she was not allowed to share with me, the account holder. I was also told to call Else back before 4pm on that day (Nov. 23rd 2012) to check for any new information. I called First Convenience Bank at 340pm on that same day, Friday (Nov. 23rd 2012). I was told Else was unavailable...
Complaint comments Comments Complaint country United States, Texas Complaint category Banks

First Convenience Bank - Arizona, Mesa - Bad bank that ripps people off!

Posted: 2012-09-08 by    Sam foti
Complaint Rating:  100 % with 3 votes
I opened an account with this bank in an Arizona walmart and thought it was convenient! I read all the fine print and knew about the 90 days of keeping the account open or they charge 25.00 to close it. I kept this account open for over 90 days and moved out of state for a job. There is no first bank in wisconsin where I moved to so I closed the account over the phone and the customer service rep said that was ok and would send my balance left over in the mail to me.A few months after closing the account I started getting phone calls all hours of the day and NIGHT! They claim I have a negative balance...
Complaint comments Comments Complaint country United States, Arizona, Mesa Complaint category Banks

First Convenience Bank - Arizona, Phoenix - Poor Service

Posted: 2012-04-26 by    ITREALLYSUCKS
Complaint Rating:  0 % with 0 votes
Because i live out of state and we have no First Convenience Bank in our state, the branch in AZ said it was ok to mail a deposit to the branch. That is what i did, and it cost me $5.90, it was delievered and i have confirmation that it was delivered, but nobody within the branch or at Walmart has a clue where it went. I say this is very very poor business practice of FCB because i called and told them about it, i spoke to Walmart about it and GUESS WHAT: NOBODY GIVES A DAM, NOBODY EVEN RETURNS A PHONE CALL TO FOLLOWUP, I CALL IT POOR BUSINESS PRACTICE AND LAME EXCUSES!!!1...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Banks

First Convenience Bank - Texas - Federal regulators need to look into this bank

Posted: 2012-03-30 by    jkwaghorne
Complaint Rating:  100 % with 1 votes
I had been banking with this institution for more than 6 months. During this time I had two overdrafts. One of the overdrafts was because I was doubled dipped by an automatic withdrawal.
I went to open a savings account on 3/22/12. No problems, the people at the branch were nice when they took my two checks @ $2, 500 apiece. I went the following Monday to transfer $500 into my checking and was told my account was on hold. I asked why, and they stated because I had 6 or more overdrafts. I told them to check my account and they verified that was false. The Assistant Manager than stated she...
Complaint comments Comments Complaint country United States, Texas Complaint category Banks

First Convenience Bank - Stay away

Posted: 2011-11-19 by    Benbellhimself
Complaint Rating:  0 % with 0 votes
This bank will try and rob you all they can with there outrages fees.this is by far the werst bank I have every had anything to do with....
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Fraud

Posted: 2011-10-09 by    arhy
Complaint Rating:  0 % with 2 votes
PLEASE beaware of this bank. DONOT do banking with this bank. they are gona rob you with their overdraft charges and they give you the wrong information every time. they are very very slow and their transactions take 2-3 days to go through....
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Worst Bank!!

Posted: 2011-10-05 by    joycefuentes
Complaint Rating:  0 % with 2 votes
I was buying some medicen at CVS when my card was decling and I knew for a fact that I had money in my account. I called customer service they said I need to go to one of their branches so I did and I was NEGATIVE 1800.00 DOLLARS. I disputed charges that weren't mine but I was denied because I never reported my card stolen. I had explained to them my card was never stolen its been with me. The another person using my card number was doing transaction at the same time I was and I was at Huntsville for that weekend and I used it to pay gas and hotel. While the another person used it 15min difference...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Scam

Posted: 2011-08-29 by    LonnieLH20
Complaint Rating:  100 % with 2 votes
I was a First Convenience Bank member until today. I dont have the greatest credit around so I figured a bank who will give me an account great. Started direct deposit an everything was going great until to day 4-16-10. I knew I might have some overdraft fees from previous transactions made earlier in the week. but not 387.00 in overages. That was my whole pay check. But when I went to the ATM on 4-15-10. It said I had money in the account. But what made me overdraft was checking the ATM it told me I had 127.00 left in the account this was prior to this week. So I thought I had money to use on a...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Scam Artists

Posted: 2011-08-15 by    CJSandifer
Complaint Rating:  0 % with 0 votes
These crooks charged me the exact same outrageous overdraft fee (209.82) within a 24 hour period and claimed that "it just worked out that way". Plus, if you account is low or negative they will hold your deposits an extra day or two just so they can ding you for overdraft and take YOUR hard earned money. DO NOT DO BUSINESS WITH THESE GUYS.

Their customer call center is utterly incompentent and they do not value their customers....
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - The worst liars

Posted: 2011-07-11 by    HKeaton
Complaint Rating:  0 % with 1 votes
I have opened up an account and I have friends told me about this bank that they ripped their customers off from their customers. They can't take care their customer very will. For an example once you deposit a check they hold that check for 4 to 5 days then they decided to deposit and post it to your account. On the day of 11/23/2010 I have closed my account and I saw the teller wrote the date and enter it in the computer. Then three or four days later they still haven't actually closed my account. So I would like to tell you if you want to find a bank I would not recommened this to anyone....
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Do NOT do business here

Posted: 2011-06-23 by    SmallBizOwnerx3
Complaint Rating:  100 % with 2 votes
I just recently opened another small business and decided to use 1st Convenience bank since it was located in my local Kroger's Store and they had extended hours. I should have followed my gut instinct to quickly run away when the so called "branch manager" began arguing with me about my business structure. She insisted that business was a Limited Liability Corporation - while I stood there informing her that I had started a Single Member Limited Liability Company, which for tax purposes would be treated as a sole proprietorship. She demanded a DBA - which I didn't have or need,...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Texas, Kileen - Fraud on my account

Posted: 2011-05-24 by    Larressia
Complaint Rating:  100 % with 3 votes
I was with this bank for over 5 years with no problems at all. Until 05/21/11, i checked my online statement and the bank allowed someone to overdraw my account by $1152.00.. I called the 800# and spoke to a rep and she advised since the charges were pending that the only way I could dispute this was to allow the transactions to post and then file a claim. I requested to speak to an supervisor and I still didn't get anywhere. I explained to the supervisor that this is no way to treat your customers if they are calling to inform you of fradulent charges before they happen and the response was...
Complaint comments Comments Complaint country United States, Texas, Kileen Complaint category Unauthorized Charges

First Convenience Bank - Draft overdraft charges on daughters closed account

Posted: 2011-01-26 by    Cb1966
Complaint Rating:  100 % with 1 votes
Looking at previous reviews, there isn’t much more that can be said about this bank, but here you go.

My daughter inadvertently over drafted. Within 2 days, the OD charges had run up to $300+. We went down and took care of the charges, as well as closing the account. They tried to get her to leave the account open with a dollar in it. (I'm sure this was so they could find other charges to collect)

We refused and closed the account. 5 days later, a netflix $9.00 charge came in, which sent the already closed account into OD again? At this point, they started...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Horrible Bank

Posted:    Feythhealer
Complaint Rating:  0 % with 0 votes
Well I am taking a stand against the bank, send any and all information about how the bank has treated/wronged you, if you would like to help then please contact:
David Espinosa, Legislative aide to:
Roberto R. Alonzo
district 104
The Texas House of Representatives
Phone: 214-942-7104
Fax: 214-942-8104
email: david.espinosa@house.state.tx.us
Address: 400 S. Zang Blvd
Suite 801
Dallas, Tx 75208
We cannot allow this to continue!...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Texas, Houston - account balance

Posted:    STEAMING_MAD01
Complaint Rating:  100 % with 3 votes
THE BANK PUT 7 DOLLARS IN MY ACCOUNT FOR A REFERRAL AND I TOOK THAT CARD TO THE STORE AND THE MAN BEHIND THE COUNTER DID EVERYTHING WITH THE CARD AND SOME ONE FROM THE BANK CALLED ME AND ASKED ABOUT SOME DENIAL FEES AND I EXPLAINED TO HER AND SHE SAID SHE WAS GOING TO CLEAR MY BALANCE!!! FRIDAY JULY 23 I CHECKED MY BALANCE AND IT SAID - 45.97 AND TODAY JULY 27 MY ACCOUNT SAYS -200.00 DOLLARS AND IVE ONLY HAD THIS ACCOUNT FOR 2 AND A HALF MONTHS AND IM NOT PAYING THIS RIDICULOUS BILL NOR AM I BANKING WITH THEM ANYMORE SO I WANT MY ACCOUNT CLOSED AND I DONT WANT THIS BS ON MY CREDIT!!! YOU NEED TO...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Banks

First Convenience Bank - Their customer call center is utterly incompetent and they do not value their customers

Posted:    Pesteer
Complaint Rating:  100 % with 1 votes
These crooks charged me the exact same outrageous overdraft fee (209.82) within a 24 hour period and claimed that "it just worked out that way". Plus, if you account is low or negative they will hold your deposits an extra day or two just so they can ding you for overdraft and take YOUR hard earned money. DO NOT DO BUSINESS WITH THESE GUYS.

Their customer call center is utterly incompentent and they do not value their customers....
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - This is the worst bank ever

Posted:    Eopper
Complaint Rating:  100 % with 2 votes
This is the worst bank ever!!! The overdraft fees are utterly ridiculous. Not only do they charge you for overdraft fees on pending transactions but they turn around and charge you overdraft fees when those same transactions clear too!!! I've literally called 12 times to speak to the branch manager and keep getting transferred to the main swtch board. If you actually want to talk to someone, they charge you $3 which they will overdraft on. I can't wait to cancel my account...which they will charge you $25 for if it's been less than 90 days since you opened your account...what a crock!...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Can not find a third party

Posted:    Gromell
Complaint Rating:  100 % with 1 votes
I deposited a check at the bank and they said a third party contacted them and said the check might not be good so they held the funds...but they said that due to confidentiality they couldn't disclose who the third party is and to contact the bank issuer...Can you help me find out who is this third party hiding behind the scene in my bank deposits?...
Complaint comments Comments Complaint country United States Complaint category Banks

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