Procter & Gamble
reviews and complaints

I am a daily user of Head & Shoulders deep cleanse shampoo, and have been for a number of years, although I have always refused to pay the list price of £6 as I believe it to be excessive. Fortunately Tesco hold regular promotions, at one time offering 3 for £10, and more recently frequent £4 Clubcard price reduction. I therefore only purchase at a reduced price and do ot purchase when £6 price is in operation. On a recent visit to Tesco I noticed £4 Clubcard price was back in operation, so purchased 2 items, but after returning home and putting in store cupboard, noticed pack size had fallen from 400ml straight down to 300ml, a full 25% reduction! We are constantly being told that inflation has dropped to below 4% and yet you seem to think a deceitful 25% increase is acceptable. The deceitful way in which you have attempted this increase has convinced me to not only stop using head & shoulders, but also to boycott all P & G brands, which you have usefully informed me of on this website.

I have now decided to stop buying Febreze Air Mist cans - despite the fact that I think they have the best aromas.

I've tolerated the unreliable cans to deliver these much preferred aromas, no longer. Enough is enough!

For heavens sake... ever can I've had over last 2-3 years have been thrown in the bin whilst still half full because the trigger doesn't deliver!

A few months ago my hot water stopped in my kitchen sink. I have always used Dawn. I have gotten used to only having cold water to wash dishes. One plus is my hands do not get dried out (I am a running water washer). I just want you to know that I am so happy with Dawn. I have had no problem with greasy things needless to say nongreasy. Thank you so very much ( Oh I also wish my hair with Dawn.) for your product, I shall continue to buy it. Su Waldron.

I have been using your toilet paper since some time in the 1960's and I don't like that you keep reducing the size but with the ripple tear you have outdone yourself. Did someone come up with the ad idea and you just ran with it without testing it first? Every (and I do mean EVERY) tear leaves a tag. I never had a problem with the straight tear but this ripple stuff is a total mess. And speaking of mess the last 6 to 8 sheets on every roll are cut zig zag and just wadded onto the cardboard center. I got the largest package they have at BJ's and I live alone so I have had plenty of paper to test and every roll is the same. I am just disgusted with it all. After all these years, tomorrow I am purchasing a different brand.

Upon unplugging this device (due to small Children playing in the room), the Fabreze device was placed upright. A small amount of Fabreze liquid from the dispenser leaked onto our table. Minutes later the table's lamination blistered and bubbled up. Wrote to P$G. Their $50 compensation was lost in the mail or stolen. Contacted P$G again and was notified by email not to contact them but to take it up with the gift card company. Contacted the gift company only to get the run-around. Meanwhile, more important than our ruined table ($2k) is the potential harm this product may be causing when it is heated and inhaled as product instructions note.

I purchased the new clean scent Dawn dish soap AND ITS AWFUL! What in the world?! I was coughing from the god-awful smell! My hands were bleeding after the third day! I certainly hope you do not use that nasty stuff on the wildlife you brag about saving! It would kill them! I want my money back! Of course i cant find my receipt, hubby threw it away! I know i paid 10.99 for it at Winco grocery in Boise ID. The label doesn't say whether it has Lavendar in it but i am severely allergic to Lavendar! if I knew how to attach photos i would show you the red hives, cracks and bleeding on the backs of my hands!

Hello ~ I have purchased Puffs Ultra Soft cubes for many years. Recently the product seems to be inferior. Many of the tissues when pulled out of the box separate, so they are just one ply. Also, they don't seem to be packed properly. When pulling a tissue out, the next one does not pop up properly, which requires me to dig into the remaining tissues, resulting in tearing and wasting some of the tissues in the box. At this time, I will not be purchasing Puffs. I hope at some point I will be able to be satisfied with them again.

Chris Bennett

[protected]@gmail.com

bold gel in xl 35 washes pink blossom, asda in kent, on 10/02. £7. came out brown, smelling disgusting, cannot usee it :(

barcode:[protected].

1225 ml.

can u assist voucher or refund cheque for the £7 or voucher of more, of goodwill, wash as single mum going wash both my teen sons 13 & 16 sport kits over half term, then school p.e kits, upset. thank youuuu

As a faithful tide shopper, tide was designed with mothers in mind to get out dirt kids get into.

My recent bottle of tide was 1/2 filled.

I would like a coupon for a free bottle of tide sent to this address for a large bottle of tide to replace the one that was 1/2 filled.

Debra gaye garner

109 ne bay drive

Ocean breeze florida 34957

[protected]

[protected]@yahoo.com

Bought a pack of Daz laundry pods from

Home Bargains in Rawtenstall.

Several pods had stuck together and then burst when i was trying to gently separate them.

See Photos attached below showing how these three pods were combined/ stuck together; showing the box and bar code and one showing the leak on the chair arm where I had placed them to photograph them.

.

We have been using fairy pods for awhile now. My wife suffered a burn to her chest last night, after finding some undesolved pod in her bra, that she had on in the day. I have photos of burn but won't send them now. We have not had this problem with other brands including the cheaper ones like aldi. A while ago we also found a melted pod stuck on a jumper that had been washed, it's like they are not melting quick enough, I would like to know if your having problems. I have attached photo of box and bra. Regards vince

I purchased a can of Gillette Foamy Regular shave foam which I have been using the same type for approximately 45 years and this one can has a very different odor to it. Enough so my wife made me immediately stop using it and we purchased another can which was fine. Not the end of the world but thought maybe you should checked your quality control wherever this came from. The can is still full if you'd like it but I can just toss it. I have no receipt but we believe we purchased it on December 22, 2023 at

Piggly Wiggly

122 US-17 Business

Surfside Beach, Sc 29575

[protected]

Info on can as follows.

Weight 311g (11oz)

# on Barcode [protected]

# on Bottom of can 31168323A1

I purchased a 31oz bottle of the product last week (December17th), and it was blue, and smelled amazing as always. I went to do laundry today (December 29th), and it is a gray color and smells horrible! I keep the bottle in the laundry closet, and it is not exposed to anything that would cause a problem. I am on a fixed income, and have to be very careful of how I spend my money. Tide is the only detergent that I will use, but I am very disappointed with whatever happened to this bottle. Can you explain to me what happened? Now I have to wait on doing my laundry, and will have to get another bottle of detergent. I would greatly appreciate to hear back from you, and figure out a way that this does not happen again!

I have been a customer for a long time with many fo your products. When I saw a coupon offering Dawn powerwash and a refill for 1.99 I thought great deal. I do not like the powerwash. It takes too much soap to make soapy dishwater and I don't like the spray and rinse concept. Very disappointed . I'll stick to my regular Dawn blue platinum.'

Linda Maraman

2420 North Ramona Circle

Tampa Florida 33612

Hello,

I recently purchased two bottles of Febreze Light Air, ie., Bamboo & Sea Spray.

Both containers were half full of product. Is this normal for this product?

Overall I am satisfied with the items, but didn't understand why the bottles were not more full.

If the containers should be more full, then possibly the Company's Quality Control Department should be aware of this situation.

Please respond to this matter when you have the opportunity.

Thank you for your time & assistance with this request.

Neil

I'm not complaining about the actual toothpaste, I've happily used it for several years on recommendation from my dentist, but about its tube.

My current toothpaste is about half used but, as with my previous two lots of Oral B, the seam in the tube has split, toothpaste escapes and makes a mess. This results in me throwing away a half full tube of Oral B. This has occasionally happened in the past but I think three times in a row is unacceotable.

Could you kindly take this issue up with your manufacturers? Thanks

Fairy washing up liquid is not the same anymore, can't you see the number of complaints you are receiving, iv use Alid washing up liquid and it's far better and last longer. Your advert is miss leading as the bubbles don't last long at all ,as soon I put a greasy object into the bowl the bubbles dissappear. Not good at all .I won't be buying Fairy washing up liquid anymore .

I have trouble sleeping and staying asleep at night. I purchased the above product from Dollar General in Hickory Hills, Illinois on October 18th. I ate two of the gummies at night for two days. I remained awake all night. I didn't even feel drowsy. I would like to receive coupons to try another brand to replace the money I spent on the gummy PureZzzzs.

I have been buying Febreeze aerosol room freshners and last few months bought the Febreeze Pet odour control cans. In the begining the spray was doing Ok but as it went to half the contents I found that the spray action had stopped and a very thin unspraylike stream came out and it would not cover the litter tray. The first time I thought maybe it was a faulty can and so bought another one. The same thing happened. Now I have 2 cans that are still half and I cannot use them . Both of them were bought from Walmart in Bellingham USA where I do monthly shopping, across the border. I feel that I had to bring this problem to you so your production team can check this issue.

I also bought them in Canada and it was the Lavender room spray that after half the contents are done the rest comes out on a think UNSPRAY line and this is not helpful.

Kindly advice whats to be done and how you can address this issue. Thanks

Mrs. Parker

I've used your pods for years as my son has eczema so can't use anything else. Sometimes when I do a white wash the pods stain an item of white clothing and I cannot get the marks out it leaves. This time its done my sons school top and I've had enough now. I've thrown quite a few bits of clothing due to this issue. Some of the clothes I still try to wear even though they have a mark on them.

Just purchased this, got home, opened it and every roll cardboard tube was smooshed, along with the cardboard tube was long on one end and short on the other.

How is this suppose to work in my William Sonoma ss paper towel holder? Where is your quality control?

I do not have time or gas to go back to Publix, stand in line, switch it out.

Do you have that extra hour in your life?

I tried to look for contact info on the package but I had to google and try multiple phone numbers. Not consumer friendly.

Totally frustrated and annoyed with everything.

I put a complaint in 2 moths ago and nobody has seemed fit to respond to me, what a complete waste of my time and effort to bring product quality to your attention

Thanks for another ridicules email 13/9, what more info do you need

What is the point of not reading the points previously submitted, you are just wasting my time, I have never wasted so much time and energy by a customer complaint rubbish site and still not got a sensible reply or my money back for a product that does not do what it says on the tin, if no sensible reply and my money back within a few days then my loyalty to Gillette for the 40 years, will vanish and I will buy new shaving gear & shaving foam from another company and spread the word around my large family and my friends to avoid wasting money on gillette products.