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DentalWorks Complaints & Reviews

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DentalWorks - Sold me to collection agency

Posted: 2015-05-07 by    Amol8
Complaint Rating:  0 % with 0 votes
Just got off phone with the collection agency DentalWorks sold me to. I was there in December for my crown treatment. I paid my portion of the bill while they were supposed to claim the rest of the amount from my insurance company. They forgot to do that. I got a letter in April saying that I owe them over $600. I called them up and they admitted that its their mistake. They promised me that they will correct it soon and submit a claim to my insurance company.

They also requested me to ignore the bill. I did. After a month, I got a letter from a collection agency based in Ohio asking...

DentalWorks - Ohio, Mentor - Rude condescending office manager

Posted: 2014-12-29 by    lemon1234
Complaint Rating:  100 % with 2 votes
Have gone to the Dentalworks in Mentor Ohio since 2008. Have never had a problem and really liked my the woman that cleaned my teeth. All had ortho work done and braces at same facility. A few major complaints, first is the wait time for an appointment, normally sat 30-60 minutes before being seen for any dental visit. Then there is the constant reminder calls, hey I am an adult I don't need repeated reminders of an appt., they need a reminder I am coming so they don't overbook as they always do. The major issue is that they insist upon xrays that are not needed so they can bill the insurance...

DentalWorks - Arizona, Surprise - Bait and Switch

Posted: 2012-08-07 by    pylemj1
Complaint Rating:  100 % with 3 votes
I purchased a coupon through Livingsocial.com for "Dental exam with X-rays, cleaning, and enrollment in 'Free Whitening for Life' program". After my exam, I was told that I would have to pay an additional $180 for a "more thorough cleaning". They said that the coupon only covered a "basic cleaning". I told them that all I wanted was the basic cleaning and they said "it would be negligent on our part to just give you the basic cleaning when you need the more thorough cleaning". Furthermore, they refused to enroll me in the whitening program until I agreed to pay for the "more thorough cleaning"....

DentalWorks - Illinois, Niles - Negligent dentist

Posted: 2012-03-09 by    cosumer1
Complaint Rating:  100 % with 1 votes
Dentist botched a root canal...grossly overfilled the root canal without informing me. Dentist also said that I needed work on 6 other teeth. Went to another dentist...she and the dental hygienist both agreed that none of these teeth needed work. When I tried to work with the company to come to some sort of resolution regarding these problems, I was made to feel like I was the bad guy and a liar. Please...Please...Please do not use Dental works. They are a scam operation and the quality of their work is appalling. I am in the process of reporting this company to the State Dental Board. Hopefully...

DentalWorks - Ohio, Akron - No Show

Posted: 2012-01-01 by    Lindsay Allen
Complaint Rating:  100 % with 4 votes
I use DentalWorks for my families dental and orthodontist needs. The orthodontist we see is only in on Thursdays. My daughter had an appointment on Thursday at 11 am she showed up to the appointment and was told there was no appointment scheduled for her and that the orthodontist was not in so they rescheduled her for the following week. I myself was scheduled for Saturday for a cleaning and exam which happened to fall on a holiday (New Years Eve) I was the first appointment of the day 10 am the DentalWorks is located inside the Sears store so I went in and sat down and all the lights were off and...

DentalWorks - North Carolina - Price quotes raised for root canal

Posted: 2011-02-22 by    LJ10
Complaint Rating:  100 % with 6 votes
I went to Dentalworks for work on a broken tooth. I was charged over 300 dollars for a root canal Oct. 2010. I went back Feb. 2011 and it was supposed to be only 256 dollars and they said 518 dollars to start with, then they made like my tooth was deeply infected and I they would have to custom build a post before putting on the crown. The cost ended up being 537 dollars. I will not be returning for them to do anymore work on my teeth. They will cheat you out of your money and tell you one cost, then double it when you go for your appointment....

DentalWorks - North Carolina, Durham - SCAM!!! &DEEP CLEANING&

Posted:    cautiousconsumer123
Complaint Rating:  100 % with 17 votes
OK, I'll admit it, I skipped going to the dentist for many years. So I made an appointment to go see DentalWorks at their new location in Durham, NC at Southpoint. I was lured in by the promise of "free whitening for life". I should have thought something was amiss when I made the appointment and they wanted to charge $120 for just the exam-- no cleaning included. However, it's been a while, so I didn't know any better. Another red flag should have been that the receptionist kept mentioning that I might need a "deep clean" if things were really bad. The "treatment coordinator" asked...

DentalWorks - Tennessee, Memphis - high prices

Posted:    Jaine
Complaint Rating:  80 % with 5 votes
These people are very greedy and overcharge for everything! I had one xray and it costs $82.00 and a 10 minute filling was $219.00. They are doing nothing in these hard economic times to hold medical costs down. SHAME ON THEM!...

DentalWorks - filling fell out

Posted:    alana forrest
Complaint Rating:  75 % with 4 votes
I submited a letter to you about my filling falling out about an hour ago. I am submiting you another letter concerning this matter. I went to dentalworks on September 18, 2008. I am now in hardship. Some of the work was not completed. The dentist were helpful in starting the work. I was unable to get money to complete the work that needed to be done and to replace the filling that fell out. At dentalworks the service was good. In the last letter I submited to you, I said it was bad. I thoufgt I was able to pay on my account. Then I was out of work for awhile and my spousal support stop. My bill...

DentalWorks - Bad service

Posted:    Brad
Complaint Rating:  90 % with 30 votes
DenatlWorks, 226 Crossroads Blvd., Cary, NC 27511 This chain claims to have lower prices on various dental treatments, which indeed it has. However, it seems they recommend deep cleaning to people who do not require it. I went there in April 2006, after a few years of not going to the dentist, and they told me that my teeth need deep cleaning (~$600). I thought that it might be true, considering my history, yet, in the back of my mind it seemed strange - I don't have any of the symptoms that THEY tell you require deep cleaning (advanced gingivitis - bad breath, bleeding gums, etc.). I told...

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