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I think it is important for anyone who is considering buying a Dell computer to know what they will experience if the computer does not work properly. I bought a XPS laptop computer. It did not work well from the beginning. It would shut down without warning and I would lose whatever I was working...

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I also needed help from the customer service and I could not understand a word they were saying. I talked to three technicians and I was given the run a round and not only that one tech put me on hold for 1 hour and 30 minutes They even asked me to go and borrow some one else keyboard and try...

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I am writing this letter to complain the quality of the Dell Computer products and the quality of the Dell Service.

I bought a Dell Inspiron 1705 around the end of July. Right after the product was delivered, I noticed the newly arrived computer had several serious problems. First,...

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On April 1 2009 I placed an order for a laptop computer online. The next day I received a order confirmation stating the computer will not be shipped until the 28 April. I immediately e-mailed Dell asking to cancel the order as I didn't care to wait for a month. I received a reply saying...

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I’m a Mac user and a confirmed one at that. But my “significant other” has always been a PC lover. So a few years ago when her desktop went up, I bought her a Dell Dimension 2200 and she’s been very happy with it.

For the holidays this past year, I bought...

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I ordered a Laptop computer from the Dell Site on the internet. This was to be for my son's birthday, he had saved up most of the money for it himself. When ordering it the site stated that it would take 5-7 working days to be delivered. On the 7th day I phoned Dell to find out how far...

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i bought a dell inspiron computer and 3 days later it broke down and wouldnt even start, afetr being put on hold for hours on end and being hung up on, bveing told that someone would ring me and a technicion would come to fix my computer im at my wits end, i am still waiting 3 weeks later for...

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Upon my return from the Middle East, I bought a new Dell Computer and printer. Later, I ordered four computer ink cartridges from Dell and paid almost $100 for them. Several months later when I needed to replace an empty cartridge, I discovered that two of the ink cartridges contained no ink...

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My new $4200 dell computer does not work. I have spent countless hours with Dell trying to resolve the problems. Each time you call them you speak to a different person who has a different idea. I have reinstalled twice which means I have lost all my data twice, not counting the time when they...

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I ordered a laptop from Dell in June 1999, a few months before starting law school. Immediately, I noticed problems. It would stay on for more than a few minutes, applications weren't operating properly, etc. I called the same day I received it and repeatedly called at least once (up...