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Certegy Complaints & Reviews

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Certegy - Denial of PERFECTLY GOOD check at TARGET

Posted: 2014-09-03 by    melkoa
Complaint Rating:  100 % with 1 votes
I wrote a check to pay for my purchases at my local Target store. CERTEGY disapproved the check - my good check - for no justifiable reason. I own the check book, I own the bank account, I have banked with the same bank for 15+ years, no bad checks ever, and here I was at MY LOCAL TARGET store where I could not make and pay for my purchases BECAUSE OF CERTEGY. After many humiliating minutes later in front of store clerks I know and a teacher from my kid's school standing behind me in the line, I went home and called CERTEGRY. After speaking with two of their staff, I got nowhere. They had the...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Certegy - Refusing a check

Posted: 2014-07-16 by    camillef
Complaint Rating:  0 % with 0 votes
I have gone to Lowes to purchase items that totaled $21.71. My check was refused due to Certegy. When I call them they are very rude, cant answer questions I have asked. I contacted my bank and Lowes. My bank says they have never heard of this company, while lowes says they cant do anything about it. This is quite embarrassing since at the time I had over $800 in my bank. This is the 2nd time in 6 months. I will not shop at Lowes as I am not going to be looked at badly again by the people behind me in line or the checker. This practice needs to be stopped. I am going to try and get this company...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Certegy - Check denial at Lowe's

Posted: 2014-06-01 by    Jean de Jong
Complaint Rating:  0 % with 0 votes
Forgot my debit and credit cards at home but had my check book with me but when I went to pay for a $100.00 gift card with a check I was told Lowe's could not accept my check, Certegy had Code 2 my check. The statement on our Lowe's printout was that the check was not rejected because of bounced checks and I know we had plenty of money in our checking and money market accounts.
When I got home I called Certegy to find out what happened and waited for a half hour to connect with someone who sounded like they were in India. In order to get a copy of what caused this rejection I was...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Certegy - New York - Unable to resole disputes

Posted: 2013-01-21 by    Garofolo, jr
Complaint Rating:  0 % with 0 votes
I have been trying to resolve disputes with Certigy since November, 2012. I have a called their Customer Care Line multiple times. They were going to mail me out a detailed statement in early, January, 2013. My accounts are all in balance and my overdraft has been resolved. I have been able to settle two disputes with two merchants on my own, I can't seem ti get a straight answer from these people....
Complaint comments Comments Complaint country United States, New York Complaint category Collections Agencies

Certegy - Michigan, Flint - refusal of check

Posted: 2012-11-23 by    Sharron0711
Complaint Rating:  0 % with 0 votes
On Nov 21, 2012, I went to tjmaxx to pick-up a lay-a-way. I wrote out my check for $69.76. The clerk put the check through and told me there was a problem. she then left and went up to the front of the store. I waited over 20 minutes, as the line behind me continued to grow. The phone rings and the new trainee answered, turned to me and asked my birth date. I told him, and he relayed the info. The customers behind were getting upset and giving me disgusted looks. Finally the first clerk returned and sid my check had been denied! I told her that was impossible, and that i had never had a problem...
Complaint comments Comments Complaint country United States, Michigan, Flint Complaint category Clothing, Shoes & Acc

Certegy - Denial of check

Posted: 2012-10-23 by    Completely Disappointed
Complaint Rating:  0 % with 0 votes
I had recently relocated (within the last week) to Indianapolis, In., and was in a local Hobby Lobby buying stuff for my new home, had a complete cart full, obviously decorating an entire house, you can imagine how long that process takes and how fun and exciting it is to find all of it and the idea of having it in your home only to get to register, go thru the pain staking process of checking out to only have the little clerk run my check three times, call over a manager (did I mention there was only one checker and a TON of other customers behind us) to be handed a little slip saying they cant...
Complaint comments Comments Complaint country United States Complaint category Other

Certegy - Wisconsin, Milwaukee - Declined Moneyorder

Posted: 2012-04-29 by    Sam Bulmer
Complaint Rating:  0 % with 0 votes
I pruchased a MoneyGram on 04/09/2012 at WalMart, when I tried to use it at WalMart on 04/29/2912 it was declined. Their explanation from WalMart Customer Service was there was a problem with me and the nature of the transaction ?????????. I bought the Money Order at WalMart and wanted to use it at the same WalMart. The only mistake i made was givign WalMart $1200 that they could then refuse to return....
Complaint comments Comments Complaint country United States, Wisconsin, Milwaukee Complaint category Credit Report Websites

Certegy - Ohio, Mason - Declined for no reason

Posted: 2012-03-23 by    clcarter500
Complaint Rating:  0 % with 0 votes
I wrote a check at Target for $217.95 on a checking account that had $4000 in it at the time and it was DECLINED by there checking service Certegy. I was told to call them to clear it up. I knew that it would take awhile so I just used another bank card so I could complete my purchase. When I got home I called Certergy and waited 20 minutes to talk to someone and then was told I was not declined because of my account or my credit but because the "program" said that my check was a risk. I went round and round about what was the exact reason but they could not tell me. They could only tell...
Complaint comments Comments Complaint country United States, Ohio, Mason Complaint category Business & Finances

Certegy - decline check for no reason

Posted: 2012-03-09 by    demi is not happy with this issue
Complaint Rating:  0 % with 0 votes
I wrote a check at Marshalls on March 8, 2012 and was declined by Certegy; I have excellent credit, the money is in my bank; I could not see any reason why my check was decline; the employee gave me a card and told me to call a company named Certegy; I called and was told that the check was declined not because of any negative reasons but for preventive reason; this is a scam....
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Certegy - Florida, Tampa - Fraud

Posted: 2011-11-11 by    Not Fair Nazi Like
Complaint Rating:  100 % with 1 votes
I was declined cashing a small payroll check for $298.30. When I was declined at Wal-Mart, and I called Certegy the reason was "patterns in the check are suspicious, this is a risk factor, therefore they denied". What the heck is this about. I feel like the Nazi's are back and they are picking and choosing on who meets there criteria. When I called and complained I might as well been speaking to a robot. I am the Administrator of the company, therefore I know the check is valid, I know what our balance is which is close to 500k, I obviously am quite aware the check is valid. I have...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Other

Certegy - Wisconsin, Rice Lake - declined payroll check

Posted: 2011-11-01 by    sprykng884
Complaint Rating:  0 % with 0 votes
Went to Walmart twice to try and cash my payroll check because I sometimes work late. Twice my check was declined. After the first time I called certegy and was told it was a precautionary measure because I had never cashed a check through them before and that I.shouldn't have a problem next time. BULLSHIT!!! CERTEGY IS A BULLSHIT COMPANY that plays God with people's finances. Don't believe a word your told, they SUCK A BAG OF DICKS!...
Complaint comments Comments Complaint country United States, Wisconsin, Rice Lake Complaint category Other

Certegy - Bad service

Posted: 2011-10-24 by    Thomas Monaco
Complaint Rating:  0 % with 0 votes
Checks from both our joint account and my wifes account were rejected by Certegy. The code for the rejection read Although no unpaid check information is on file, Certegy did not have sufficient information available to approve the transaction, or this transaction exceeded a pre-established limit. Both accounts had sufficient funds and it caused us to waste an hour having to go to the bank to obtain cash to pay for the body repair of her car....
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Certegy - Tennessee, Knoxville - Threats

Posted: 2011-08-02 by    Carolyn Corwin
Complaint Rating:  0 % with 0 votes
I purchased a mattress from Mattress Firm in Knoxville Tn and paid in full with a personal check. Almost 3 months later I received a letter from Certegy stating for me to make payment to them immediately for the same amount I paid Mattress Firm plus $30 service charge because my check I used to pay Mattress Firm was returned unpaid. I took the letter straight to my bank and was told that there had not been a check presented to them for payment. The bank suggested that we contact Mattress Firm and ask for a photo copy of the front and back of the check in question and they could only tell us that...
Complaint comments Comments Complaint country United States, Tennessee, Knoxville Complaint category Scam & Fake Checks

Certegy - Missouri, Neosho - declined check

Posted: 2011-07-28 by    itsaracket
Complaint Rating:  0 % with 0 votes
Class Action - I'm in. Certegy and companies like them are nothing but a racket! I went to the DG yesterday, right next door to my office so I frequent it often. Wrote a check from my business account for $11.84 that was declined. I get a declined check reciept with Certegy's phone number. I call them and they tell me the check was declined due to an adverse report from a 3rd party which is Clear Check and tell me to call 1-800-859-3170. I call this number which is not Clear Check it is TRS Recovery Services - debt collection and also Telecheck. Of course I cannot talk to a human so I...
Complaint comments Comments Complaint country United States, Missouri, Neosho Complaint category Business & Finances

Certegy - Oklahoma, Stillwater - Check fraud

Posted: 2011-06-30 by    swilliamrex
Complaint Rating:  100 % with 1 votes
On the last Sunday of January, 2011, I was the victim of a break-in. The thieves stole some checks and tried running up some bills. I visited my bank and took the appropriate action. Within the next couple of months, had a nightmare as various collection companies tried to collect. With the majority of them, a faxed police report and phone call, and that was it. Not Certegy...they wanted personal info, notarized copies, the works. Sent in the paperwork, still not satisfied. Fed up, I finally even had my bank type out a notarized letter, on top of the PD report and other paperwork. Have yet to hear...
Complaint comments Comments Complaint country United States, Oklahoma, Stillwater Complaint category Collections Agencies

Certegy - Tennessee, Knoxville - Denied Transaction

Posted: 2011-06-23 by    CU Greg
Complaint Rating:  0 % with 0 votes
Where to start. First - AVOID ANY RETAILER USING CERTEGY!!! I started using Murpay several months ago. It is a way to get a lower gas price at Murphy Oil locations by using there pay system and I can pay for my childrens gas with out having to hand them their own credit cards. It involves making payments directly from your checking account instead of a credit or debit card. It sounded simple. You set up an account and link it to your checking account. When you go to buy gas you text there system and they text back a code to enter at the pump. It all worked great for 3 weeks then one day my transaction...
Complaint comments Comments Complaint country United States, Tennessee, Knoxville Complaint category Business & Finances

Certegy - Florida, Tampa - Inaccurate information on checking accounts

Posted: 2011-06-14 by    rowenmarshall
Complaint Rating:  50 % with 2 votes
I just opened a new account with AT& T online. I did not like the refurnish phone, and decided to go to an AT&T store to exchange for a new one. Everything went well until I wrote a check $ 108.25, and my check was declined. It was the most terrible moment in my life when I was told that the check declined in front of many people. I wrote another check with different bank account, and it was declined also. I called my banks, and learned that my accounts were Ok. There were no any problems with my checking accounts. The only problem is Certegy Checking Services.
The receipts showed that I...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Retail Stores

Certegy - Arizona - can not speak to a human

Posted: 2011-06-11 by    Judi A. White
Complaint Rating:  0 % with 0 votes
I was turned down for a debit card. When I try to reach them to find out the reason, they give me a couple of options, which have nothing to do with me, then they hang up....
Complaint comments Comments Complaint country United States, Arizona Complaint category Credit Report Websites

Certegy - Michigan, Novi - check unacceptability

Posted: 2011-03-24 by    d daxx
Complaint Rating:  0 % with 0 votes
A check was submitted to the dealer, Suburban Chrysler in Novi, and the check was rejected. The reputation of the submitter is unquestionable therefore there was no valid reason to reject the subject check. Your company is operating without credibility and should be discredited and not used as a credible source for financial determinations - period!...
Complaint comments Comments Complaint country United States, Michigan, Novi Complaint category Car Dealers

Certegy - Texas, Graham - refused a check

Posted: 2011-03-23 by    Jere L. Gonzalez
Complaint Rating:  0 % with 0 votes
Filled up my truck early in the morning and paid by check no problem. Then when we got back in to town had to fill up again. This time my check was refused. when I called to 800 # all I get is a text about joining the group for $9.99 a month. This is very embarrassing. I have the money in the bank and even if I didn't I have overdraft protection. If a company is refusing your check then they should at least have a person answering the phone to explain why. If there is a law suit I would like to be listed....
Complaint comments Comments Complaint country United States, Texas, Graham Complaint category Gas Stations

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