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CertaPro Painters Complaints & Reviews

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CertaPro Painters - Quality

Posted: 2014-04-28 by    Nelson G
Complaint Rating:  0 % with 0 votes
I am writing to complain about my local CertaPro Painter
Marc Prive; first of all I was unaware that he was going to subcontract out the
work that was to be done to my home. He led me to believe that he would be
doing the job. When his subcontractor showed up to patch the sheet rock they
did not have the right thickness for the job. This was Mark’s fault for not
measuring the thickness and knowing local state regulations that 5/8” is to be
used on all ceiling. So it had to been done over later. Then when it was warm
enough for the job...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

CertaPro Painters - Poor job

Posted: 2011-10-09 by    Ammii
Complaint Rating:  0 % with 3 votes
I had Certa Pro Painters of Frisco to paint couple rooms in my house. I was really disappointed with the quality that they did. They don't clean up their mess that they made. They don't use any plastic cover/drop cloth to cover up the floors or counters. I had paint splashes/dripped all over the place. The workers were very unprofessional. They walked in and out of the house w/o taking their dirty shoes off and it leaves lots of dirty spots all over the wood floor and also the carpet. VERY MESSY! Need less to say, the subcontractor that Certa Pro sent over to do the job can't even...
Complaint comments Comments Complaint country United States Complaint category Products & Services

CertaPro Painters - Horrible Painting Company

Posted: 2011-07-27 by    lillybarney
Complaint Rating:  0 % with 1 votes
This is the worse painting company. We had hired this company to paint the exterior of our house after numerous phone calls and letters from them wanting our business. After the rep received our deposit check and signed contract it was impossible to get him to reply to e-mails or phone calls again when we had questions. They sent their crew chief over to our house and we discussed the problem selecting a color. He wanted an additional deposit check and we told him to check with his boss and get back to us over that weekend by phone so we'd know if they were starting on Monday. He never called...
Complaint comments Comments Complaint country United States Complaint category Products & Services

CertaPro Painters - Don't even get near them!

Posted: 2011-07-21 by    vdzinder
Complaint Rating:  0 % with 2 votes
Called CertaPro to get a quote.
I had no idea who they are, decided they should be good as any. Actual person who oversaw the work was different from the person we had contact with to discuss details.
Painted the inside of my house. Preparation was lacking, a lot of the older paint wasn't scraped properly. I am afraid this will be double the trouble next time we paint. I wouldn't mind if they would have asked for more money when things were non-standard, but they just did what they decided would suffice. Didn't paint windows where concealed (painted them when shut)....
Complaint comments Comments Complaint country United States Complaint category Products & Services

CertaPro Painters - The paint job from hell

Posted: 2011-07-16 by    bobk450
Complaint Rating:  100 % with 1 votes
Again they try to fix the poor job done in my house with spot painting. Pleaase don't hire this firm no matter what you see on tv bad news very bad news....
Complaint comments Comments Complaint country United States Complaint category Products & Services

CertaPro Painters - Warning complaint

Posted: 2011-07-03 by    Zipp
Complaint Rating:  50 % with 2 votes
(Redacted) - This letter serves the purposes of providing you with a warning that if you make any additional contact with any business associate of mine (whether that be a client, a vendor, or a GC, ) or regarding your "case, " I will sue you with every bit of power and energy I have. I have received numerous phone calls from people sick and tired of your harassing calls. I will be encouraging them to file their own harassment claims too. Additionally, I will sue you for libel & defamation of character.

GO AWAY FOR GOOD

STOP THE INSANITY NOW OR I WILL USE...
Complaint comments Comments Complaint country United States Complaint category Products & Services

CertaPro Painters - No Show

Posted: 2011-05-24 by    CantGetGoodHelp
Complaint Rating:  100 % with 2 votes
I guess we were lucky after reading some of the complaints here. We had scheduled an appointment to meet at noon. The man never showed. Actually, he showed 40 minutes late and called to ask where we were and he seems surprised when we had returned to our jobs. Very inconsiderate! However, I realized if he couldn't make the appointment, then he would not be a good choice for a painter....
Complaint comments Comments Complaint country United States Complaint category Products & Services

CertaPro Painters - Franchise Sales

Posted:    formerfranchisee
Complaint Rating:  0 % with 4 votes
In this economy, many people think about buying a franchise.

There's a lot of misinformation out there about franchises. For example, many people believe a franchise has a better chance of success than a non-franchise startup. Several sources, including the Small Business Administration, have stated that is not true. In fact, some say franchises have a worse chance of success than non-franchise startups.

As a former CertaPro Painters franchisee, I wish to caution would-be CertaPro franchise buyers that CertaPro appears to have an extraordinarily high rate of franchisee...
Complaint comments Comments Complaint country United States Complaint category Contractors

CertaPro Painters - They did not sand the walls, there are chips in the paint in some areas, paint was spilled on my ceramic floor and not cleaned up

Posted:    Garmon
Complaint Rating:  67 % with 3 votes
My painting was done in two parts. The first part was exceptional. The painters cleaned up after themselves (they did use my trash bags though), stored things neatly, and the painting job was great. However, on my second part, it was horrible. They did not sand the walls, there are chips in the paint in some areas, paint was spilled on my ceramic floor and not cleaned up, and paint was not cleaned off bathtubs.

The sad thing is, I called in my compliments to their line after the first session. For the second part, it also took several days to get it scheduled, although they had an...
Complaint comments Comments Complaint country United States Complaint category Cleaning Services / Laundry

CertaPro Painters - I will never use them again, and would advise all to not use them

Posted:    Mayham
Complaint Rating:  0 % with 3 votes
I had the displeasure of encountering Don & Carolyn Militor in Colorado and found him to be flaky and cold personality. Did not like him at all. Would never use them! Thought he was strange and wierd......
Complaint comments Comments Complaint country United States Complaint category Products & Services

CertaPro Painters - They have burned my landscaping bushes, instead of covering them they wet them

Posted:    Richy
Complaint Rating:  100 % with 1 votes
I contracted Certapro to paint, and stain my house and deck March 15th 2010. It is now June 8th and my house is still not finished. The weather was never an issue it was the service. One or two painters showed up for a couple of hours to powerwash my house..they did not know what to use to brighten the house. They suggested instead of a natural stain to opaque stain it...I refused...they finally came up with a solution. The painters they have put on my house are incompetent for the job they have to do. They have burned my landscaping bushes..instead of covering them they wet them. Either no one...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

CertaPro Painters - Worst company I have ever hired

Posted:    Sifoone
Complaint Rating:  92 % with 12 votes
CertaPro is the worst comapny I have evr hired. They did a poor job, refused to honor their contract, wouldn't finish the job after they were paid, and left a huge mess. They chopped down many of my plants because they didn't want to cover them or move around them. The painter brought his girlfriend to paint because he had other jobs to do. She was not an employee and hadn't painted before. They wouldn't power wash, scrape or prime; instead they painted over dirt and peeling paint. They wouldn't put house numbers or light fixtures back on, nor would they clean up their garbage,...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

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