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On September 17, 2008 I went to the Best Buy store located on rt 22 in union, nJ. This was due to the fact that I left my blue ray dvd a month prior prior because there was no sound. On two occaisions prior I went to this store location and they informed me the dvd was not fixed yet. Then when...

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DO NOT PURCHASE ANYTHING FROM BEST BUY ON THEIR REWARDS OR FINANCE CHARGE CARDS!!!

It's a total ripoff. I purchased a $1500 plasma TV back in Feb, on their reg finance card. They were offereing a promotion of 6 months free of interest, with minimum payments to be made. I...

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We bought a tv 2yrs ago w/ a 4 yr warranty. It needs fixed. Of course we talk to a different person every time. One person tells us the parts are in and another person tells us there not in. They have made appt. to fix it but no shows up or calls. It has been over a month.and now they are telling...

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FYI . . . Buyer Beware!

Subject: Best Buys return policy Check out 'Snopes' and you will find
it is true!! BEST BUY, MY FOOTBest Buy has some bad policies...
Normally, I would not share this with others, however, since this could
happen to you or...

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On 9/2/08, one year and two months after purchase from Best Buy, our 47" LCD Westinghouse just shut down. I called Westinghouse for troubleshooting assistance. The service representative was friendly and helpful but was unable to help me and informed me we would need a technician to fix...

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My son bought a ipod touch on 09/12/08 for 450.00 and when he got to his car and opened the package he noticed it that what was in the package was not what he bought. he immediately went back into the store and he was told that there is nothing they can do for him, that he had to contact the...

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I have NEVER had such a HORRIFIC experience as I did today at Best Buy. This is a long story but read on and you will be astonished. I am a contractor, and on 06/06/08 I purchased a window unit A/C from the Best Buy in West Windsor, NJ. I installed the unit and it seemed to work fine. Within...

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My complaint concerns Best Buy Inc. They do not back the products they sell. If they sell you a defective product that does not reveal itself within 30 days after purchase, they refuse to allow it to be returned for credit or replacement. They will not allow consumers to complain directly to...

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Sooo my mom's dishwasher door was squeaky so she scheduled an appointment to have someone come fix it. Not only did the technician not fully fix the problem, he made it worse! Now the door doesnt close. If you close it, it pops right back open. AND when I tried to tell him that the door...

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I bought a washer and dryer on an 18-months same as cash deal, AND I PAID IT OFF EXACTLY WITHIN 18 MONTHS! But, I got a bill for $12.00 saying my payment arrived late. I called one of your customer "service" people who told me it was my fault the payment arrived late and that I had...