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Armstrong laminate flooring Complaints & Reviews

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Armstrong laminate flooring - Poor customer service

Posted:    Tamara
Complaint Rating:  96 % with 23 votes
Armstrong Flooring will not honor manufacturer warranty on a defective
laminate flooring product. Said product was actually discontinued due to
known defects.
A Local Carpet One franchise was hired to install an Armstrong laminate
hardwood floor in 2001. The floor was designed to be installed by sliding
planks into place in a tongue-in-groove fashion and gluing together
(different from the current locking laminate products). After one week of
product "acclimation" and then installation, there were problems. In a small
number of places,...
Complaint comments Comments Complaint country United States Complaint category Products & Services

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