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Ambit Energy Complaints & Reviews

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Ambit Energy - Texas, Dallas - Bill

Posted: 2013-01-08 by    cossbj
Complaint Rating:  67 % with 6 votes
In October 2012, I was notified by a collection association that I owed a utility bill from 2 1/2 years ago. I called Ambit Energy - was told five different times that I had a zero balance. I complained to the BBB as well as to the CEO, Jere Thompson as I could not get an answer. SOMEONE named Sara called me representing Mr. Thompson stating that this company had a NEW collection agency. However, they would clear my account, notify all credit bureaus and the Credit Protection Agency that the account was closed. The date of this call on behalf of Mr. Jere Thompson was December 19, 2012. The first...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Utility Services

Ambit Energy - Texas, Houston - Billing

Posted: 2012-09-23 by    SayNotoAmbitEnergy
Complaint Rating:  100 % with 2 votes
My bill was $200 in which was paid on the disconnect day. On my way home from paying the bill, my lights were cut off. After speaking with a representative who reassured me my lights would be back on the same day, I am now in day 2 with no lights... NOW, they are saying that I have to pay another $200 for a re-connection fee. I have health issues that requires electricity;however, Ambit Energy was not concerned....
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Utility Services

Ambit Energy - Texas, :ouston - they r a rip off they say one thing and they do another

Posted: 2012-08-27 by    manix
Complaint Rating:  65 % with 17 votes
They cut off my light even though I made a payment for $175. My kids r in the heat and it gets super hot in Houston and they didn't care they said make the payment or your lights stay off....
Complaint comments Comments Complaint country United States, Texas, :ouston Complaint category Utility Services

Ambit Energy - Texas, Dallas - NO COMPLAINT

Posted: 2012-03-21 by    zuet
Complaint Rating:  54 % with 13 votes
All of the people in here don't have a clue how an electric company work... let me explain...It doesn't matter who's your electric provider, it could be; txu, direct energy, ambit, etc...the people that read the meter is ONCOR. Oncor are the people that own all the meters, poles, and wires in ur area...for cities in the south could be CP, or AEP texas, cities in the north could be TNMP.. They read the meters and send the usage to your electric provider..The electric provider just bills you for the usage... Depending on what plans ya'll have with them...with ambit... they have...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Utility Services

Ambit Energy - Texas - Disconnection

Posted: 2012-03-02 by    sheedee
Complaint Rating:  88 % with 8 votes
Ambit Energy turned off my electricity to my business in the middle of a business day after I tried several times to pay my bill. I had to pay $900 extra dollars in addition to the normal balance due in order to get service restored. They even pulled up on their screens that I showed that I had attempted several times to pay. Ambit stated that I they were not familiar with my account number. The representative stated that I should have registered my account to have online access, but I have been with the company for six months and never registered and never had a problem with payments by phone or...
Complaint comments Comments Complaint country United States, Texas Complaint category Utility Services

Ambit Energy - Texas, San Antonio - rip-off

Posted: 2012-02-11 by    cely-celly
Complaint Rating:  80 % with 5 votes
I am a new ambit energy customer and hadn’t had a problem with them until last month. I recently had a baby in Oct.2011, so I had to quit my job, and a month later my boyfriend changed his job also. We were managing fine, until Dec. came around. With the holidays here and everything else, we were on a budget. I called an agency they told me about, that helps low income families pay their electrical bills. One week before my Dec. bill was due I was approved and the agency sends ambit a pledge for $72.05, I called Ambit two days before the bill was due to let them know about the pledge and that...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Business & Finances

Ambit Energy - Texas, Lewisville - Horrible Treatment of customers

Posted: 2011-12-21 by    kimschw
Complaint Rating:  80 % with 10 votes
This company had my electric payment 6 days prior to shutting my service off. I have been a customer for almost 4 years, all of a sudden I had no electricity and they wanted a deposit. Seriously......
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Bad Business Partners

Ambit Energy - Texas, Houston - payment scam

Posted: 2011-04-19 by    instyle281
Complaint Rating:  82 % with 11 votes
Ambit energy is a scam, I made a payment of $85 saturday on the automatic system and I have been charged $8500. The system asked me to enter in dollars and cents. I entered 85.00 the system did not ask me to confirm the amount entered and did not repeat the amount I entered. As soon as I entered the amount the system said thank you your payment of $8500 have been approve. I call them immediately they said it was a mistake and the money will be back in my bank account monday. Today is tuesday the money is not there and the bank charged me overdraft fees. I called them they said it will take 5 more...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Other

Ambit Energy - New York - false accusations

Posted: 2011-01-16 by    kk143
Complaint Rating:  94 % with 31 votes
My complaint is that this website is a complete joke.making accusaations about Ambit Energy that just are not true...This company is NOT a scam or pyramid...it is true LEGITIMATE company that delivers what they promise to both their customers and consultants...upon researching this company extensively..I have found that 99percent of the negative bullcrap on the internet were either written by other companies competing with Ambit or consultants who did absolutely nothing and want to blame everyone else..research much further and you will find that it is one of the best..if not the best honest income...
Complaint comments Comments Complaint country United States, New York Complaint category Utility Services

Ambit Energy - Texas, Dallas - scam

Posted:    carlos garcia
Complaint Rating:  72 % with 18 votes
I built a very fast and very impressive organization in less than 16 weeks with over 370 consultants and over 1500 services. I was terminated when they were curious how I developed such a large organization in such a short time. On a Friday I opened up my virtual office and saw a T for termination next to my name. I got in an airplane and arrived at their office and their compliance department was empty with not one person to talk to. I told them I would not leave until I spoke to someone and a person from compliance showed up after a 3 hour wait and told me he was going to try to find an available...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Online Scams

Ambit Energy - Company

Posted:    Ralph Irizarry
Complaint Rating:  42 % with 24 votes
I think one has to be intellectually honest with themselves. Energy is a commodity and changes everyday, consumers usage change everyday and so can we agree that their bills will change monthly.

I am writing to prove without a doubt that Ambit is to good to be true.

They were mentioned as teh fastest growing company in the United States doing 325 Million in less then 3 years
They have a A Rating on the Better Business Bureau
They are a part of DSA.org
They are mentioned in the Dallas Business Journal 11/2009 as the Top Place to work
They...
Complaint comments Comments Complaint country United States Complaint category Other

Ambit Energy - Texas, Houston - service

Posted:    Virginia Fernandez
Complaint Rating:  43 % with 14 votes
From when I purchased service to my residence their was lack of
communication between representatives and the consumer.

The consumer called to stated hours were being cutt from jobsite
had stated to rep. that the last bill would be paid in full on the0513/10.
The rep. replied they could not make any arrangements. I was very

dissappointed. I belive it is unfair for the consumer not to have any
options.

Not happy with the service. For future reference will not referanyone
for that matter....
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Business & Finances

Ambit Energy - Rip off

Posted:    poncho2245
Complaint Rating:  77 % with 35 votes
Hello I'm In NY as any body here I was approached by Ambit energy marketing consultant
and told that if I switch to ambit energy i would be saving here and there iand it was true the firs two months, , because my bills from ConEd were from $80 to $105 and then i paid the firts month $67 i said wao what a saings the secon was $87 then $125 estimate only i did not switch right away then i got a bill the fourth month i got a bill of $925 because the told me some bolony that i had used more electric than the one i paid and I call ambit energy they said because the previews bill were estimated,...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Ambit Energy - Billing scam

Posted:    KarL82
Complaint Rating:  89 % with 36 votes
My wife & I use Ambit Energy for electric service. We (Ambit Energy, and my wife & I) are currently in the middle of a fixed rate contract of 10.5 cents per kilowatt hour for electric service. This fixed rate means that the consumer should pay that fee per kilowatt hour and no more per kilowatt hour for the term of the contract (which does not expire for many months to come). I understand there are a few negligible charges on electric bills, such as an energy efficiency charge, advanced meter charge, taxes and such those are expected. However Ambit Energy is now being charged a higher rate per kilowatt...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Ambit Energy - Energy

Posted:    Energy!
Complaint Rating:  30 % with 20 votes
What they simply won't tell you about Ambit Energy!
Posted: 12/2/2009 - 1 comment(s) [ Comment ] - 0 trackback(s) [ Trackback ]
Financial Freedom can simply be achieved by eliminateing your regular monthly expenses!

I was fortunate to find a company that i have been involved in now for two years, i was able to eliminate my monthly mortgage payment, bmw note and light bill. There were things that i was not able to do before because i had no time, i had to work overtime at work to keep up with my monthly bills. Well i know that statment sounds redundant but most...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Ambit Energy - Texas - Ambit is a rip off

Posted:    mapj0422
Complaint Rating:  67 % with 12 votes
Where do I begin??? I have only had Ambit Energy since October 2008. I REGRET signing up for a contract on July 3, 2009. I had a bill due on July 10th. I was in the middle of moving, and I do admit I did not pay it. HOWEVER, I NEVER RECEIVED A DISCONNECTION NOTICE. I DID receive 2 more bills. One showing a due date of July 31 and another showing August 10th. I know once was final bill from previous address. So, when I got my bill showing due July 31, I thought ok, it shows past due balance, new total balance, and due date. NOTHING ABOUT DISCONNECTION CHARGES, DISCONNECTION OR ANYTHING TO THAT NATURE....
Complaint comments Comments Complaint country United States, Texas Complaint category Utility Services

Ambit Energy - Texas, Arlington - Average Billing Scam

Posted:    Lance
Complaint Rating:  83 % with 12 votes
I bought a home a year ago and signed up for Ambit Energy for my new home through a friend consultant. I got a rate of 10.94 cents/kWh which is a very good deal. However, just this month, I reached the 13 month after my 1 year contract and I received a bill over $620. My highest bill in the last 12 months was $164.79 and my average usage in the last 12 months was 890 kWh. So I called customer service and I found out that I was on the average billing plan. I pulled out my contract and saw that there was no mention in there that I had enrolled in such a plan. The representative said that the plan...
Complaint comments Comments Complaint country United States, Texas, Arlington Complaint category Utility Services

Ambit Energy - Texas, Coppell - Bait and Switch

Posted:    Dave O.
Complaint Rating:  67 % with 15 votes
Ambit Energy states that they will provide you with a very good rate but will change it (doubled it in my case) the following month after your service is activated. They will also put you in an Average Billing catagory so when you finally get smart enough to leave them you will get a LARGE BILL with your overage charged to you! This is not a very ethical company and they show no remorse for their 'grey' business practices. I thought TXU was bad but Ambit has just raised the stakes!...
Complaint comments Comments Complaint country United States, Texas, Coppell Complaint category Utility Services

Ambit Energy - Texas, Lewisville - Extremely BAD Customer service

Posted:    Donna Carson
Complaint Rating:  75 % with 8 votes
Do not believe the line that the rates will be lower, or that your bill will be too, and one thing that we noticed also was that your bill will come in 3 week cycles, with absolutely NO grace period. not even 1 day!!! And your services will be shut off!!! The phone lines are horrible when trying to contact customer service, unless you go through "the new customer" department. This is one of the biggest mistakes we've ever made as far as utility companies, we never should have switched!!! Our bill has more than doubled!!! DO NOT buy into Ambit!!!...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Business & Finances

Ambit Energy - Texas, McAllen - A complete scam

Posted:    Henry Gonzalez
Complaint Rating:  65 % with 312 votes
Ambit Energy is a complete scan from top to bottom. First their consultant, an ex-friend (now!!!), told me I was going to get a lower rate than my previous provider.

I got a lower rate the first month. The 2nd month it doubled. The 3rd month it tripled. I called my ex-friend, and she said she was sorry, but she did not know what was going on. She said it probably was because everything was going up. I kept calling customer service, many times every month and everybody would tell me thay could not help me. Until finally, one day, a service rep finally told me the truth. He told me...
Complaint comments Comments Complaint country United States, Texas, McAllen Complaint category Scam & Fake Checks

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