logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Standard Chartered Bank UAE
Unjustified deduction from Account
2. (5 mins ago)
Restaurant.com
Bait and switch
3. (23 mins ago)
Crunchyroll.com
Waste of time and money
4. (26 mins ago)
Pure Med Spa
Beware of them
5. (28 mins ago)
Buyincoins.com
False product description, no refund, no exchange

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Acer Complaints & Reviews

Sort by: Date | Popularity

Acer - Computer

Posted: 2013-03-21 by    KarlIke
Complaint Rating:  100 % with 1 votes
Thinking buying an ACER computer? DON’T!

If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even with 2 gb RAM and the touch pad has a mind of it’s own. Some programs I get a flickering line that doesn’t go away.

ACER will not back their warranty. When I called customer service, I got some east Indain guy that does his best to void your warranty starting with the case is not covered...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - defected laptop

Posted: 2013-02-09 by    mahipat singh
Complaint Rating:  100 % with 1 votes
Respected sir, i have bought the new laptop of ACER. model no. aspire E1 531, dated 26 jan 2013. Sr no. NXM12SI018245075181601. Wi_Fi and bluetooth is not working since i bought. I complained about this to acer customer care dated 1 feb 2013. An engineer came and saw that laptop. He tried his level best to solve the problem.He installed all the drivers related this but all in vain. he concluded finally that "the mother board and related chipset has to be changed and for that i have to open your laptop's mother board and all related accessories"
I denied to do so. If i would...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - start up problems

Posted: 2012-02-26 by    bubai1821
Complaint Rating:  0 % with 0 votes
i have an acer 4741g laptop with nvdia geforce 310m graphics. I use dual boot system ubuntu and win7. Now my laptop is overheating and it wont restart. Again if i take out the ram and hard disc and battery and again refit them and give my machine a few hours rest it starts again. I tried to boot with cd/dvd but it failed. I gave it to repair shop but they said the problem with graphics card and it is not possible to resolve the issue....
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - Support

Posted: 2012-02-10 by    J Cedar
Complaint Rating:  0 % with 0 votes
Ace has to be on the of idiots in the computer world. I had to send in my laptop for repair in TX. I received an email saying it was fixed and that I would be receiving another email telling me the tracking info. After calling them to tell them they were shipping it to the wrong address, I found out they don't send additional emails out giving you the tracking info. With all the verifying they do, you would think someone would have had enough sense to verify the address. If I had not of looked up the tracking # after talking with Acer, it would have been delivered to the wrong address in the...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - damage to laptop when given for repairing

Posted: 2011-12-25 by    deepak bhosale
Complaint Rating:  0 % with 0 votes
THE WORST CUSTOMER SUPPORT I HAVE EVER SEEN. I m using Acer Aspire 472Z laptop in Solapur Maharashtra. Tere eas problem in connector when i gave it for repairing in authorized service center at Solapur .They were not able to repair it and they damaged my laptop while handling. they kept my laptop on soldering rod which was hot at that time .due to which my laptop (base cabinet) is damaged and they did not given any compensation for it.
they told me that motherbord is totally out of use and it has to be replaced . i took my laptop and repaired it in Pune in unauthorized repair cente.They did...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - when connect to net its switch off automatically

Posted: 2011-06-15 by    kundansingh
Complaint Rating:  0 % with 0 votes
when i attacch the notebook aspire one to modem net it switch off, and computer shut of automatically...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - Pennsylvania, Pittsburgh - over charged

Posted: 2011-03-11 by    Mary Ellen Funk
Complaint Rating:  0 % with 0 votes
Overcharged for a virus on Laptop /tecs did not have enough education/told to get disk on acers never was needed/was held on phone long then got disconneted/ended up with 2 dicks that I would of been charged for????...
Complaint comments Comments Complaint country United States, Pennsylvania, Pittsburgh Complaint category Laptops / Notebooks

Acer - Bad Service and Poor Products

Posted: 2011-03-10 by    Robbyn Mattei
Complaint Rating:  0 % with 0 votes
I bought an Acer Travelmate Netbook just over a year ago. My sister got the exact same Netbook when I did. We take good care of our electronics and have never had such problems with computers. Six months after I got my Acer Netbook, the harddrive blew. I sent it in to Acer, only for them to reply that no harddrive was insatlled. I forced the company's technician from which I originally baught the netbook to open the netbook's HDD compartment, and there was the harddrive. Acer technicians clearly are incompitent and cannot fix simple matters such as a blown HDD. One month after the warenty...
Complaint comments Comments Complaint country South Africa Complaint category Laptops / Notebooks

Acer - Non-delivery

Posted: 2011-02-02 by    Upset and mad
Complaint Rating:  0 % with 0 votes
I ordered a Acer Laptop computer for my wife while we are in Hawaii on a job assignment. The flex pay option was a great deal on a nice second laptop. I got a conformation email and thought everything was great right? Wrong, the email said nothing of a "verification" phone call, and with my message box full, they held up the shipment. Fine, I contacted them through live chat and they tell me to call a verification toll free number. Called the number while chatting and during business hours, and get the message that they are closed. The live operator is stunned and tells me to leave a message...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - Acer bullying and lack of integrity

Posted: 2011-01-24 by    Tiopane
Complaint Rating:  0 % with 0 votes
We bought an Acer notebook for our customer from Tarsus in Feb 2010 and found that the left mouse pad button was not working.

I phoned Tarsus to report the matter and was told not to return the unit to Tarsus but to take it to Acer. Tarsus told me that Acer would book it in as a DOA (Dead on Arrival) and credit the unit. So we purchased another notebook for our customer and booked the faulty notebook in at Acer.

Acer got back to us to inform us that they failed to find anything wrong with the unit, and that they would not issue a DOA on the product.

If...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Acer - Acer complaint for Notebook Computer

Posted:    Mathew12
Complaint Rating:  100 % with 3 votes
Acer Complaint
I had faced problem in getting service for my Acer Notebook. There was lot of delay in getting service . Under desperate situation I contacted Acer Call Center Acer Service Center but could not get proper response or commitment. The delay was badly affecting my work. After lot of internet search, I could get email id of the Chief Customer Officer (sudipto_ghosh@acer.co.in) . After writing to Sudipto Ghosh, I got revert from one of staff named Sudhin Dev (sudhin_dev@acer.co.in) . Thereafter my long pending problem was resolved with sped and accuracy. I also found some of the...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - Incomprehensible error message

Posted:    Chuck Ramsey
Complaint Rating:  0 % with 0 votes
Acer need to have normal people, not geeks, write error messages in plain English. On crating a recovery disk, I get this error message:

Disc Type:CD
ODD Drive Letter :D
ODD Name:Slimtype eSAU208 2
ODD Type:MA_DVD_WRITE
Description:
515:Successfully, 4. AddFileToResultImage Failed, This COM exception does not be inclued in the error definition of IMAPI80004005Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL))E:D2DPatchModulesAcer-HQ1SETDrivers...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - Bad condition of new laptop

Posted:    adi2084
Complaint Rating:  0 % with 0 votes
Dear Sir/Madam,

This is in regards to an Acer laptop, which I unfortunately happen to possess. Some important details of the same product are furbished below.


Bill number- 182-24182

Merchant- Croma, Rajouri Garden

Date of purchase- 13-07-2010


Model-Acer Aspire 5745g Ci5 40cm


S/no lxptx020440230338a2500

This is to bring to your notice that I have had a pathetic experience with your product. It has not been even 3 months since I have purchased the product and the 'RAM'...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - New South Wales, Erina - REFUND

Posted:    izzypop
Complaint Rating:  0 % with 0 votes
I RECENTLY PURCHASES A DESKTOP COMPUTER FROM HARVEY NORMAN IN ERINA AND I HAD ONLY HAD IT FOR 2 WEEKS WHEN THINGS STARTED TO GO WRONG. I PAID ALOT OF MONEY FOR THIS COMPUTER $4, 500.00 SO ONE WOULD EXPECT THAT IS WOULD BE OK FOR AWHILE AT LEAST. I SENT IT BACK TO ACER FOR REPAIR AND THEY SENT IT BACK WITH NOTHING FIXED. I HAVE THE SAME PROBLEMS AGAIN SO THIS TIME I TOOK IT BACK TO HARVEY NORMAN TO ASK FOR A REFUND BUT THEY REFUSED. THEY DID SOME TESTS AND FOUND NOTHING WRONG. NOT ONLY WAS THE DISK DRIVE BROKEN WHEN I TOOK IT BACK TO THE STORE BUT THEY REPAIRED IT WITHOUT MY PERMISSION. I ALSO FEEL...
Complaint comments Comments Complaint country Australia, New South Wales, Erina Complaint category Desktop Computers

Acer - Florida - level 2 techs

Posted:    holdenteam
Complaint Rating:  0 % with 0 votes
I bought an acer net book about 2 years ago.I had the net book for 10 months and the fan when out. I call that had me ship it in for repair.I got in back about 2 weeks later. Issue NOT resolved. I mail it back 2nd time for repair.This time they replace a thermal sensor. I get it back in about 2 week and the net book is running worse than before. I send it back for the 3rd time they replace the main board. I get the net book back today I turn on the computer and guess what...NOT working.They did not even open the net book. I had set a small piece of paper on the key board .It was still there. The...
Complaint comments Comments Complaint country United States, Florida Complaint category Laptops / Notebooks

Acer - service

Posted:    bells.aka.belinda
Complaint Rating:  0 % with 0 votes
acer aspire 7720g
when it was still under warranty i sent it in for repairs after the screen lost image and became very pixel fuzzy, after a snag of them sending it back unfixed, i eventually got it back in working condition. now that my laptop is no longer under warranty the same thing has happened. i received a quote of R3000 (inc) to fix it. not wanting to spend that money if the problem keeps repeating, i called acer to find out if it was exactly the same as what happened before. this is where it blows my mind. they have no records of my laptop ever being sent in. they say i logged a...
Complaint comments Comments Complaint country South Africa Complaint category Laptops / Notebooks

Acer - Every now and then, problem arises while booting and gets hang

Posted:    Flikkore
Complaint Rating:  0 % with 0 votes
Bought Acer laptop from Acer mall, Dickenson Road. Every now and then, problem arises while booting and gets hang. Only option i will have is to reintall the Operating system. Already, I have done in 3 or 4 times. This kind of quality is not acceptable from a brand new laptop....
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Acer - Texas, Stafford - aspire laptop

Posted:    Ayanna Thomas
Complaint Rating:  0 % with 0 votes
We bought are daughter an Acer Aspire laptop for Christmas of 2009, after having it for two weeks her mother board burned out, after that sitting on hold with customer service for in hour we finally got through than we sent it in. It came back about a week later and they didn't or forgot to up load the windows 7 so we called back, and we were told that they would send the windows 7 disc so we could do it ourselves that took another week after getting the disc we realized that they didn't send the right ones so we called and informed them and we were told they would be at are home in five...
Complaint comments Comments Complaint country United States, Texas, Stafford Complaint category Laptops / Notebooks

Acer - defect monitor/pixel

Posted:    lvang
Complaint Rating:  0 % with 0 votes
I just bought a monitor june 22 from ACER on line and it had the bright green defected pixel on it. Its annoying its bright and green u can see it clearly and Acer wont fix or refund my money back! its brand new, i bought it online! Are they distrubuting products that's unsatisfactory to the costumer and don't care as long as they get their money?...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Acer - Don't buy Aspire One

Posted:    alex brambila
Complaint Rating:  0 % with 0 votes
Bought an AspireOne netbook...worked ok for a little while, then it just stopped working after about 30 days- it wouldn't power up. So I sent it in to there repair shop. Four weeks later it arrived in a box without a packing slip or any explanation of what was done to the unit. After calling the company i was told that according to them a "liquid" was spilled on the unit and there would be a $99 repair charge! This was a very convenient story for them, the problem is that no liquid was ever spilled on the unit and after examining the return unit there is still no evidence of any liquid....
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Videos

Lottery Scams

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?