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Consumer Complaints & Reviews in Woodland Hills, California

Viking River Cruises / Booking Policies Very BAD

vaugen on Jun 27, 2016
We have cruised 5 times on Viking. We made a booking for 14 months out with friends to travel with. Friends had an issue with the date and had to cancel. We also cancelled ours... This is the problem. First they retain 20% of the deposit and then market that the 80% will be refunded in 30...

Makemeheal / Disorganized company!

Aria on May 12, 2016
I ordered some stuff from them and it took them forever to deliver my order! I asked many times about the delivery date and they said that they did not know! What kind of company is that? I was supposed to get my order in few weeks but it took them over two month to deliver one small...

Viking River Cruises / Airline tickets that they booked for my husband and me.

nancy cooney on Apr 7, 2016
RE; BOOKING #2874853 My husband, John Caufield and I (Nancy Cooney) booked a trip in July, 2015 on river cruise Paris/Normandy and three day pre trip option to Paris, to depart 4/25/16 to 5/6/16. I received our airline ticket information and we are now booked to leave Phila, fly to Atlanta...

Viking River Cruises / Trip cancelled-what is a ship re-deployment?

elaine47 on Mar 20, 2016
Have traveled with Viking River Cruises twice before and had no major complaints. Always considered them a top-notch company. We put down a deposit for the Castles & Legends Cruise aboard Viking Prestige for Oct 26-Nov 6. 2016 (first 4 days on land with Oct 30-Nov 6 on the actual ship...

Emerald Integrations / Backup Camera

Snaggle on Feb 23, 2016
Emerald Integrations – Buyer Beware When I made my purchase from their website for a Tundra review camera integrated into the handle, it read OEM handle. Upon receiving the unit, it was in no way an OEM product. I first noticed that the camera was hand glued into the handle. Not a big deal...

gro*getrenttoown.com / get rent to owm

Starr221 on Feb 19, 2016
I did a free trial but is not free coast was a 1.00. Now you ass hole have taken 49.00 from my acct. I did not authorize you to take 49.00 dollar. I text cancel and stop but You act like you did not see it . Put my hard earned money back on my american express card now. Because ( get rent...

Casablanca Express / Travel Voucher for Boat Transportation to Catalina

MS. Rosa on Feb 10, 2016
My trip is in 4 days and I have yet to receive my boat voucher, I have called 6 times this week and have spoken with several customer service representative and one was gracious enough to give me her direct extension x7408, however she never answers or returns my calls, which besides the 6...

Viking Cruise Lines / Re: inaccurate, uncorrected Cruise statements

Marilee smith on Feb 6, 2016
After three calls to correct incomplete statements--that don't include the Nile cruise of (i believe) 2009 along with eastern European Odyssey & China Yangtze And being told each time that it was taken care of... I received latest statement INcomplete again. Since Viking seems unable to...

Viking River Cruises / River Cruise from Basel to Amsterdam departing November 21, 2015

Paul Bell 1 on Feb 6, 2016
We had traveled on Viking previously in 2014 aboard the Viking Idun from Budapest to Passau and then took an extension to Prague. It was our second river cruise, having sailed with Uniworld on the Volga from Moscow to St. Pertersburg the year prior. We found both cruise lines offered...

Viking River Cruises / Lies until they have you trapped on board

Kelliohio on Jan 12, 2016
This was our second Romantic Danube River Cruise with Viking. Our first trip was wonderful and we had bragged and suggested to many of our friends and family etc. they they go. We asked our children since that they were old enough if they wanted a traditional Christmas at home of if they...
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