Brooks Sporting’s earns a 2.4-star rating from 13 reviews, showing that the majority of runners are somewhat dissatisfied with footwear.
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Mixed Experiences with Brooks Sports
As someone deeply passionate about running, I understand the importance of reliable gear. Reading through various reviews about Brooks Sports, it's evident that opinions are divided. While some customers praise the comfort and quality of their products, others express disappointment in issues like poor durability and unsatisfactory customer service. It's crucial to consider these varied experiences before making a purchase decision. As a fellow runner, I recommend exploring all aspects of the brand and its offerings to ensure you find the right fit for your running journey.
Comfortable and Reliable: A Review of Brooks Sporting Shoes
and quality of these shoes. The website was easy to navigate and the checkout process was a breeze. The shoes arrived in a timely manner and were packaged nicely. I appreciate the attention to detail that Brooks Sporting puts into their products. The shoes are durable and have held up well during my daily walks. I also appreciate the variety of colors and styles that they offer. It's nice to have options when it comes to finding the perfect pair of shoes. Overall, I highly recommend Brooks Sporting for anyone in need of a comfortable and reliable pair of shoes. They may be a bit pricey, but they are worth the investment.
Brooks Running: Quality Shoes, Killer Prices, Lightning-Fast Shipping
I've been rockin' my Brooks Runners for a solid year and a half now, all thanks to my podiatrist's recommendation. These bad boys have held up like champs, but with an upcoming trip abroad on the horizon, I figured it was time to snag a backup pair. Lucky for me, the Aussie Brooks website had my back and got my order to me in just three days flat - and at a fraction of the cost of my OG pair, no less!
I gotta say, these new kicks are even comfier than my first pair. Same type and all, but they just feel like they were made for my feet. It's like walking on a cloud, I tell ya. And let's not forget about the style factor - these babies are sleek and stylish, perfect for any occasion.
Overall, I'm stoked with my Brooks experience. Quality shoes, killer prices, and lightning-fast shipping - what more could a gal ask for? If you're in the market for some new kicks, do yourself a favor and check out Brooks Running. Your feet (and wallet) will thank you.
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Pros
- High-quality running shoes
- Innovative shoe technology
- Sustainable & ethical practices
- Wide range of sizes & fits
- Extensive research-driven design
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Cons
- Limited Product Diversity
- High Price Points vs Competitors
- Narrow Focus on Running
- Less Global Brand Recognition
Disappointing Quality and Customer Service from Brooks Sporting: A Review of the Ghost 13s
So, I gotta say, I'm pretty disappointed with Brooks Sporting. I got myself a pair of Ghost 13s a few months back, and already the mesh upper is shredded at the flex points of the toe-box. I mean, come on, I only use these shoes for running a road 5k once or twice a week, at best. I don't know what's going on with their quality control, but it's not good.
And to make matters worse, when I reached out to their Customer Service team, they were no help at all. They kept insisting that I must have used the shoes for cycling (which, by the way, I don't even own a bike), and refused to admit that there might be an issue with their product. It's frustrating, to say the least.
I've never bought Brooks before, and after this experience, I don't think I ever will again. It's just not worth the hassle. And honestly, it's kind of a relief to see that other reviewers have had the same problem (sorry, guys). I just wish Brooks would step up and take responsibility for their products.
Best Place to Buy Running Shoes with Unique Selection and Superior Quality
This store is the best place to buy running shoes. They have a huge selection of shoes that will fit your needs. I got some shoes a while back that are made for running on trails. They have a better grip than any other shoes I've tried. I couldn't find anything like them anywhere else.
Just recently, I bought their new pureproject running shoes. These shoes are amazing for running at the gym. They feel like you're running on clouds. They're designed to give you a more natural feel when you run.
Overall, this store is great. They have a lot of unique running shoes that you won't find anywhere else. If you're looking for a good pair of running shoes, this is the place to go.
Disappointing Experience with Brooks Sporting: Beware of Fake Company BrooksRunningNZ
I gotta say, I'm pretty disappointed with my experience with Brooks Sporting. I thought I was buying from Brooks Running USA, but it turns out this company has nothing to do with them. I ordered a pair of shoes, but when I received my invoice and other documentation, there was no mention of the Brooks company at all.
To make matters worse, the shoes were shipped from China by some unknown company. I waited patiently for 28 days, but my shoes never arrived. When I contacted customer service, I was told that I couldn't get a refund because the shoes were still in transit. What a bummer!
And don't even get me started on the customer service. It's not even Brooks, it's the same Chinese company that shipped my shoes. So when I tried to complain, I just went round and round in circles. It was so frustrating!
Honestly, I wouldn't recommend buying shoes online from BrooksRunningNZ. It seems like a fake company to me. Save yourself the hassle and buy from a reputable retailer instead.
Disappointing Customer Service Experience with Brooks Running Shoes
So, I just got myself a new pair of running shoes from Brooks. I was super excited to try them out, but unfortunately, I made a little mistake with my address when I placed my order. I didn't realize it until I received an email from FedEx saying that they were returning my shoes to Brooks. I immediately called Brooks to see if they could help me out.
To my surprise, the customer service representative told me that they couldn't send me my shoes back. Instead, they would process a refund and return the money to my account. I was a bit disappointed, as I really wanted those shoes, but I understood the situation. However, I still wanted to see if there was anything that could be done to get my shoes to me.
I asked to speak to a supervisor, but was told that no one was available. I then asked if there was anyone who could help me troubleshoot the situation and if I could pay for more shipping. Unfortunately, I was told that no one could help me and that this was just how they did things. The representative didn't seem to care about my situation and was very unwilling to help.
Overall, I was pretty disappointed with the customer service I received from Brooks. While I understand that mistakes happen, I would have appreciated a little more effort to help me get my shoes. I don't think I'll be buying from them again in the future.
Disappointing Customer Service Experience with Brooks Running: Lack of Empathy and Gratitude
I gotta say, I was pretty disappointed with Brooks Sporting's customer service. I had an issue with an e-gift card I purchased and it took forever to get it resolved. I tried contacting them online and over the phone, but neither experience was very pleasant. The reps I spoke with didn't seem to care much about my problem and didn't even apologize for the delay in delivery.
It took a full week for the e-gift card to finally show up in my inbox, and I only got it because I reached out to customer service. If I hadn't, I would have been out of luck and Brooks running would have kept my money. That's just not cool, man.
What really got me was the lack of empathy and gratitude from the reps. They acted like they were doing me a favor by helping me out, when really it was their job. I mean, is it too much to ask for a simple "thank you for contacting Brooks running" or "you're welcome" when I thanked them for their assistance? Instead, I got a half-hearted "um hmm" that left me feeling even more frustrated.
Overall, I think Brooks Sporting needs to step up their customer service game. It's not enough to just sell quality products - you also need to treat your customers with respect and appreciation. I hope they take this feedback to heart and make some changes, because I really do like their products. But if this kind of service continues, I'll have to take my business elsewhere.
Brooks Shoes: Perfect Support and Amazing Customer Service
I gotta say, I've been rockin' my Brooks shoes for a hot minute now, and they've been treating me right. My feet are pretty sensitive, especially my arches, so I need a shoe with some serious support. And let me tell you, these Brooks shoes have got it goin' on. They're the perfect running shoes for me, and I couldn't be happier with 'em.
But here's the real kicker - their customer service is off the chain. I ain't never ordered from their website before (I got my shoes in-store), but I did shoot 'em an email once just to let 'em know how much I was diggin' my new kicks. And I also asked if they had any bumper stickers I could add to my collection.
Well, let me tell you, they got back to me faster than a cheetah on the hunt. And not only were they quick, but they were also super friendly. They told me they'd send me some Brooks fan gear, and I was like, "Okay, cool, we'll see what happens."
But then, just a few days later, I got a package in the mail. And let me tell you, it was like Christmas came early. They sent me a Brooks beanie, two stickers, a bracelet with the logo, a little bag with the "run happy" slogan, and even a temporary tattoo. I was blown away.
So yeah, if you're lookin' for some bomb-[censored] running shoes, Brooks is the way to go. And if you need any proof that their customer service is top-notch, just take my word for it. They'll hook you up with some sweet gear, and they'll do it with a smile on their face.
Mixed Experience with Brooks Sporting: Great Shoes, Strange Ordering System and Customer Service
My experience with Brooks Sporting was quite strange. I tried to send a gift to my friend, but their system rejected my order twice, even after sending me a confirmation email. I was surprised and frustrated that I didn't receive any warning email or phone call about the issue. I had to discover the problem on my own, which was not a great experience.
However, I called their ordering department and spoke to a person named Vaughan, who was awesome and tried to help me. I asked to speak to the person who should fix their system, and she called me back. But the conversation was one of the strangest business calls I have ever had. The woman who claimed that their online ordering system was 100 percent her doing did not apologize for my inconvenience. Instead, she was "hurt" that I was not "kind" to her. I was surprised that she made it all about herself, instead of taking responsibility for the issue.
Despite this strange experience, I must say that Brooks Sporting has great shoes with wide sizes available. I would recommend buying them, but not on this website.
Disappointing Experience at Brooks Sporting: Apathetic Employee and Limited Options
Me and my hubby went to Brooks Sporting yesterday, June 16th, 2019 at around 2pm to get two pairs of shoes. I was looking for another Ghost 11 wide D size 7 in a different color, which was an easy choice for me. However, the guy who was helping me was so apathetic, it was almost like he didn't care about his job. I tried to make some jokes about the color I wanted, but he just said "out of my control that we do not have it". I was disappointed that he didn't offer me any other options that were similar to the Ghost 11. So, I decided not to buy any shoes at all.
My husband, on the other hand, wanted to try the Brooks brand for the first time. The guy who was helping him didn't even measure his feet or check his stride. He was so short with his answers that I told my husband not to buy any shoes. But my husband really wanted to try the Brooks brand, so we ended up buying his pair of shoes.
To be honest, all the people who were trying on shoes were looking at each other because of the employee's attitude. He wasn't engaging with us, didn't offer any options, and brought out boxes with a terrible mood. It was disappointing to see that kind of behavior from an employee.
I usually buy my shoes from Fleet Feet or Road Runners, where the people there have such a wonderful attitude. They always offer options and make me feel welcome. I thought that I would have a wider selection of colors at the Brooks store, but it was a total failure. I will not be coming back to this store.
Brooks Sporting Complaints 2
Brooks Sporting vs. Amazon: A Review of Price, Service, and Delivery
I gotta say, if you're lookin' for some top-notch service and speedy delivery, Brooks Sporting is the way to go. But, if you're lookin' to save a few bucks and get free shipping, I'd recommend orderin' from Amazon instead. The prices are the same either way, but Amazon's got that sweet, sweet free shipping deal.
Now, don't get me wrong, Brooks Sporting's website is easy to navigate and they've got a great selection of shoes. Plus, their customer service is top-notch. I had a question about my order and they got back to me super quick and were really helpful.
But, at the end of the day, I'm all about savin' some cash and gettin' my shoes delivered for free. So, if you're like me and want to save a few bucks, go with Amazon. But, if you're willin' to pay a little extra for some great service, Brooks Sporting is definitely worth checkin' out.
Disappointing Delivery Time and Tracking Experience with Brooks Sporting
It's been almost two weeks since I put in my order with Brooks Sporting, and I was told it would take anywhere from 7 to 14 days to get to me. But I still can't track my order, and it feels like it's taking forever. I'm starting to get really frustrated with this whole process, and I don't think I'll be ordering from Brooks again in the future. It's just not worth the hassle and the wait.
Is Brooks Sporting Legit?
Brooks Sporting earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Brooks Sporting has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Brooksrunning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Brooksrunning.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Brooks Sporting as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Brooks Sporting and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Brooksrunning.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Brooks Sporting. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Brooks Sporting
Brooks Running is committed to providing runners with the best possible products to help them achieve their goals. The company's shoes are designed to provide maximum comfort, support, and performance, and they are made using the latest technology and materials. Brooks Running also offers a wide range of apparel, including shorts, shirts, and jackets, that are designed to help runners stay comfortable and dry during their workouts.
One of the things that sets Brooks Running apart from other running brands is its commitment to sustainability. The company has implemented a number of environmentally-friendly practices, such as using recycled materials in its products and reducing its carbon footprint. Brooks Running also partners with organizations that promote sustainability and environmental conservation.
In addition to its commitment to sustainability, Brooks Running is also dedicated to giving back to the community. The company supports a number of charitable organizations, including Girls on the Run, which helps young girls develop self-confidence and healthy habits through running.
Overall, Brooks Running is a company that is dedicated to providing runners with the best possible products while also making a positive impact on the environment and the community. With its commitment to sustainability, innovation, and social responsibility, Brooks Running is a brand that runners can trust and rely on.
Here is a comprehensive guide on how to file a complaint against Brooks Sporting on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Brooks Sporting in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Brooks Sporting. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Brooks Sporting on ComplaintsBoard.com.
Overview of Brooks Sporting complaint handling
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Brooks Sporting Contacts
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Brooks Sporting phone numbers+1 66208225554+1 66208225554Click up if you have successfully reached Brooks Sporting by calling +1 66208225554 phone number 0 0 users reported that they have successfully reached Brooks Sporting by calling +1 66208225554 phone number Click down if you have unsuccessfully reached Brooks Sporting by calling +1 66208225554 phone number 0 0 users reported that they have UNsuccessfully reached Brooks Sporting by calling +1 66208225554 phone number+1 (855) 427-6657+1 (855) 427-6657Click up if you have successfully reached Brooks Sporting by calling +1 (855) 427-6657 phone number 0 0 users reported that they have successfully reached Brooks Sporting by calling +1 (855) 427-6657 phone number Click down if you have unsuccessfully reached Brooks Sporting by calling +1 (855) 427-6657 phone number 0 0 users reported that they have UNsuccessfully reached Brooks Sporting by calling +1 (855) 427-6657 phone number
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Brooks Sporting emailsprivacy@brooksrunning.com100%Confidence score: 100%press@brooksrunning.com97%Confidence score: 97%Communicationemeahq@brooksrunning.com96%Confidence score: 96%
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Brooks Sporting social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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