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Avast Customer Care Service

AVAST Software s.r.o.

Enterprise Office Center,
Pikrtova 1737/1A,
Prague 4

Prague
United States - 14000

Customer Support Phone Numbers

Additional Branches

Brno
BC Titanium, Nove sady 25,
602 00 Brno

Germany
Friedrichshafen
Otto-Lilienthal-Str. 4
88046 Friedrichshafen
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Avast Complaints & Reviews

Avast / Money deduction

Vi
Vivek Dwivedi on Jan 17, 2017
Sir, Money is deducted from my account while buying online antivirus but antivirus key is not given. 7 days passed since money deduction but i have not received my money back. Money deducted on 10.01.2017. pl help to recover the money. tried a lot to contact avast but not received any...

Avast / Qptimizer software

Na
Narvis Thompson on Jan 13, 2017
1/12/2017 purchased a software program to optimize my computer for 29.88 with 30 day money back guarantee. I used the service once and it was not anything like what I thought I was purchasing; so I attempted to get my money back. Since then when I could get a phone line to answer they...

Avast Software / Anti virus program upgrade

Na
Nanasmiles2me on Jan 9, 2017
On September I purchased this software on my Capital One Credit card. I thought it had downloaded and I had protection since it did come up on my screen as Avast and kept telling me I was Protected! I did not realize it was still on Free Virus program since I paid for the UPGRADE and it...

Avast / Unauthorized billing from avast dri software shannon co. To my mastercard

Jo
Joanne Kippax on Jan 3, 2017
I noticed that I was billed $89.99 on my MasterCard on December 1, 2016 which I did not authorize. Can someone please contact me to discuss as soon as possible? my contact # is: 1-226 224 9042 Joanne L Kippax My email address used to be: joank@transact.bm but NOW...

Avast / Unauthorized credit card charge

Je
Jeanne-d'Arc Mallet on Dec 27, 2016
On my last credit card statement, I have a charge of $49.99 from DRI Avast Software and I did not ordered anything. I want you to reimburse me as you have charge this without my consent. I want you to credit my credit card account within 24 hours. This charge appears to have been charged...

Avast / Avast antivirus online setup worth rs-999 (Indian currency

Sr
sreyan kumar biswas on Dec 24, 2016
I am not able to install the avast internet security -1 PC, 1 year(of Rs-999(Indian currency) I bought from the official website of Avast .My email id is sreyan.biswas919@gmail.com.My product code is B697JC-2XJNVJ-5Z44GW.When I run the set up there appears a bold circle type thing which keep...

Avast / Credit card charge

Ma
Mario Fournier on Dec 22, 2016
I was charged 69, 99 usd on my rbc master card for avast and I don't even use it, I would like to get a refund for this amount. Card number 5415901000127685 Here is a copy of my credit card invoice 15 déc. 2016 Dri*avast softw shannon, co. Irl 69.99 usd @ 1.371600000000 96, 00 $ We have been using...

CBI*Avast Software / Charged two times and i'm not happy with the software

Ri
Richard Weddle on Dec 13, 2016
11/24/16 was the day the charges was posted on my card. Credit Card # 6011 0087 9834 2686 . Purchase of CBI*Avast Software but was charged twice. Desire to have my credit card account for this software service credited. On Software account# 102125149 & account# 102127838 as soon a...

Avast / Unauthorised credit card charges

Br
Brian Beauchamp on Dec 11, 2016
Avast - on sunday 11/12/2016 i noticed a credit card charge on one of my accounts for an amount of $49.99. This is an aunauthorised and illegal charge. You are required to return the amount of $49.99 to the account from which it came within 72 hours to avoid further action. I do not own...

Avast / Avast internet security

Ne
Nelli J on Dec 6, 2016
I was billed twice for an avast internet security product both within a few months of each other, and I also do not have it activated or downloaded on my computer. I was billed $49.99 on 29 september 2016 via digital river ireland, ltd via paypal for (as shown on paypal activity statement...

Avast / Avast av

St
Stephen Ferko on Dec 1, 2016
I tried installing avast antivirus and using it. It worked to remove two viruses but started to overwhelm my computer and slowed it down to a crawl!!!I tried removing it.This was the free version. I did not want Yahoo as my default search engine . Now it won't go away or change back...

Avast / Frais de carte de credit non autorisé

Me
mercier nathalie on Nov 14, 2016
Bonjour a la date du 09/11/2016 jai installer avast gratuit avast a prélevé la sommes de 39.90 sur mon compte en banque. Cette sommes a était retirer le 14/11/2016 sans mon accord. Je demande a ce qui soit mit en place le remboursement immédiat de cette sommes (39.90 euro) et conte...

AVAST DRI*SOFTWARE charge posted 10-04-016 / Dri*avast software and unethical behaviour

El
Eliane Fogliarino on Nov 4, 2016
I have no idea about this product and was charged $47.99 on my c/c. I have an account for Avast Virus protection and that's all I want. I got an email stating that DRI*AVAST automatic renewal will stop in February 2017, and I truly hope so as well as receiving a complete refund for your...

Avast / Avast free antivirus

Ha
happysoul on Oct 31, 2016
I have been thinking about upgraded the software so I upgraded each time you told us about to upgrade for the free program. Well I have had nothing but issues. When I upgrade it does not ask you to restarted your computer etc, it just give you are hard time and it takes 15 minutes or more...

Avast / Antivirus/V.P.N

St
Stephen100 on Oct 18, 2016
Hi, Avast sent me an e-mail, requesting I update my card details for my subscription to re-new. There was no mention of a charge being placed on my card. What is more concerning that a charge of $1.44 was added then removed, then another charge of $1 was added. Can you please advise...

Dri Avast Software / Billing charges

Sh
Shirley J sharp on Aug 10, 2016
I have paid for services which I do not have. I have been bill for them. I call billing and gave the date which I was bill for. They new what dates and the amounts which I was charge on my visa. I have no service from june 2 2016. I still dont know why I lost services. All I did was to go...

Nexway / Avast / Unauthorised payment

Ma
Maxine101 on Jun 9, 2016
Hi my name Is Maxine. On the 10June 2016 Nexwayand Advast have taken out $69.99 out of my debit visa account. I do not remember giving my permission for this to occur. I downloaded the free Avast to keep my Computer Clean. I have been in and out of hospital and do not remember receiving...

Avast / Support service

Sh
Sharmaine Nethercott on May 7, 2016
I am absolutely fuming. My Nan, a recently widowed vulnerable woman clicks on a link accessible from the free antivirus software because she is frustrated with her slow computer. She pays the amount requested at the beginning. A man calls to deal with her problem but wait surprise surprise...

Avast / Billing

Ju
Julie Griffin 1 on Apr 21, 2016
Dear Sir/Madam, I am writing to you to explain that I have recently been charged twice for the same avast service. I was charged on the 23rd March 2016 for £34.99 by a company called 'Newway' on my paypal account and have also received an email confirming this. My order number...

Avast / Credit card billing issues

2m
2_many_plants on Apr 1, 2016
After numerous phone calls, tickets, and e-mails concerning auto renewal of clean up software. I could never get it to work Since it was auto renewed in January I can have now paid for two years of a product I don't want or use. All I need them to do is change my e-mail address to one that...

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