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Absa Customer Care Service

Absa Bank Ltd.

7th Floor Barclays Towers West 15 Troye Street
South Africa - 5241

Customer Support Phone Numbers

+27 11 350 4000 58 47
Additional Contact Information

+27 86 055 7557
+27 86 000 8600
+27 80 041 4141
+27 11 501 5050
+27 80 011 1155
+27 11 501 5110

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Absa Complaints & Reviews

Absa / Their non-existent service

JayCee14 on Aug 8, 2016
As usual ABSA has its very own brand of customer care, one that puts unhappy clients out of view of content clients and makes them wait for what seems like ages. While visiting ABSA east rand to query and resolve an issue regarding fraudulent and unauthorised transactions, it was made...

Absa / Client Service

neelsnema on Jul 29, 2016
While I was visiting my local branch (Absa Lephalale ) to resolve my problems of not being able to access my accounts via internet banking, I was informed by Veldar Kekana that I have to supply proof of residence.(fica) My access was blocked without notifying me, though she claimed that she...

Absa / Dispute resolution

Muhammad01 on Jul 14, 2016
I sent a deposit of 80000 on 22 of feb2016 via fidelity, the money never went through account and I reliesed in June when my supplier denied to recieve the payment, Absa denied to process the amount on that date so I asked fidelity to give me proof of delivery, which they provided, and I...

Absa / Application Declined

Andilet on Jul 8, 2016
Good day We did an application in February. It was declined because we were advised that we had just cleared our debt and we were advised to apply again after 6 months. All credit beraus showed that we were clean already then. So we made an application 6months later. On Friday you requested...

Absa / customer service

Thokozani Nelly Ncongwane on Jun 21, 2016
Good day. Every time I have to go ABSA Katlehong branch at Letsoho shopping centre there's only 2 tellers and the one for pensioners. I have to wait more 30 to 45 minutes to be assisted just for deposit. They hardly use the bulk teller. Especially at the end of the month they should put...

Absa Bank / Counter clerk giving negative financial advice and derogating another bank

RLO on Jun 18, 2016
Absa clerk empowered to dispense financial advise... Amazing that a clerk at Absa bank sees his way open to provide (negative) advice regarding another bank. When an elderly couple went in to Absa to transact, transferring some of their savings to Bank X because they get better interest...

Absa Bank / Lack of customer service/non resolved incident

memnon on Jun 8, 2016
On 1 June, I went to ABSA in Karaglen to make a cash deposit of a considerably large sum of money. I was assisted by a teller who took the money and proceeded to count the notes on her lap. I wondered why she countered it manually. There was an electronic money counting machine on her...

Absa / No security at atm's

Heinrie van der Merwe on Jun 3, 2016
Friday 2016-06-03, i was at the absa atm at the pick n pay centre in welkom, when i was about to withdraw money, i was approached by an african male to enter my pin, but my card was still with me. I could see something is not right so i refused. I wanted to call security that is suppose to...

Absa / RD cheques

A Reddy on May 21, 2016
I am a platinum client of ABSA for a good few years and have many accounts with the bank. I am also a business owner of not one but two businesses and both the accounts are held by ABSA. I have various other accounts with this bank including a home loan. I have introduced my family to...

Absa / Rd cheques

A Reddy on May 21, 2016
I am a platinum client of ABSA for a good few years and have many accounts with the bank. I am also a business owner of not one but two businesses and both the accounts are held by ABSA. I have various other accounts with this bank including a home lone. I have introduced my family to ABSA...

Absa / Car Loan and bad service

Anton vdm on May 11, 2016
after 28 years of banking at absa, I'm forced to withdraw my banking history with absa and seek new banking grounds, who would be eager to help me. never had such a bad service as a platinum account holder. empty promises is all there is to absa, maybe FNB, Standard or Nedbank will be...

Absa Vehicle Fianance Dept. / loan

sebenzile on Apr 26, 2016
I have an account with Abs vehicle finance an have defaulted on my account and have tried to make payments yes I have made arrangements to pay my full arrears last year November when I get my bonus but only to find out it was not enough and paid all the amount I got. I was on maternity...

Absa / Bad service

Ruco on Apr 23, 2016
Today I have phoned Absa to 3d secure as that is what you need to purchas3 online. So the consultant said 3d secure is enabled. So I tried to purchase again, still nothing. Then I have ohoned general enquiries, who sends me back to 3d secure. And then 3d secure says no they wont be able to...

Absa / Customer service

trieks on Mar 22, 2016
On the 22/03/2016 at ABSA, Preller plain, Bloemfontein my mother went in at the bulk teller 11H30 to change coins to notes. The teller ask her to produce proof of a business account before she can receive the notes or ells she will have to pay 10% fee. My mother than reassured her that she...

Absa / Short term insurance

I would like to lodge a serious complaint against your ABSA Short Term Insurance Department for not attending/ responding to my email correspondence in connection with my short term insurance policy number 00278962*001. I tried during 2014 as well as the past week to draw their attention...

Absa / Lack of Customer Service

Mbalinana on Mar 9, 2016
Good day I was extremely disappointed to go into ABSA field street yesterday 08/03/2016 around 08.40 to open an account, when there was no one at reception to assist me, I sat there and one of the consultant who came out of the first office and advised she will be back shortly. She went up...

Absa Bank / Monthly Pension not recieved

Claudene on Mar 4, 2016
Good Morning My name is Claudene Jacobs id no 8207090775084 phone number 083 3000 307 email adress is Claudene.Jacobs@standardbank.co.za Pension fund number 501397987486. I have a complain with the pension fund department I have been struggling to have the monthly payment for February...

Absa / Call centers

Fed up with absa on Feb 22, 2016
I have had enough! When ever I need something from absa they take forever to respond or simply never respond, but when they need something i have 2 hours to resolve it or else i am the scum of the earth.I have contacted them regarding my credit card every few months since last year October...

Absa / Provident fund claim

Reviewer78648 on Feb 15, 2016
My Name is Ntebogeng Tereza Mahlo, My ID Number is 820306 0671 080 and I submitted my provident fund claim on 04/09/15 and still up to now 15/02/15 I have not received my payout after I submitted all documents required and I have been to No 120 Fox Street in JHB OFFICES in december 2015 to...

Absa / Vehicle Finance - General Service

Elsie Beukes on Feb 11, 2016
I have been struggling to first of all get a settlement letter on my vehicle in order to sell it and clear my account. Then after investigation, i found that there was over R23 000 loaded on my account without my consent for a "balloon/residual" amount in 2013. I bought the car in...

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