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Absa Bank Ltd.

7th Floor Barclays Towers West 15 Troye Street
South Africa - 5241
Customer Care
Phone:+27 11 350 4000
Additional Contact Information

+27 86 055 7557
+27 86 000 8600
+27 80 041 4141
+27 11 501 5050
+27 80 011 1155
+27 11 501 5110

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Absa Complaints & Reviews

Absa Credit Card - ABSA Credit Card

Posted: 2015-07-29 by    Burnadette
Complaint Rating:  0 % with 0 votes
I had a credit card with ABSA in 2001. I was handed over for poor payments. I subsequently paid the amount outstanding. I've applied recently (in 2015) for an ABSA mortage bond. My bortgage bond was approved, subject to me giving proof that the ABSA credit card was settled / paid up. I...

Absa - Credit card charges

Posted: 2015-07-21 by    yolandanelldawson
Complaint Rating:  0 % with 0 votes
I have had a credit card with Absa for a while now and pay it with a debit card. I never skipped a payment and I always pay a little more than what the payment due is. On 20/06/2015 I noticed extra charges on my credit card and asked Absa on their official website, as well as on the internet...

Absa - Paying for no benefits

Posted: 2015-04-22 by    godfrey epnaar
Complaint Rating:  0 % with 0 votes
good day I have an absa account for a very long time. I have a platinum account aswell as investment accounts, I also have funeral policies at absa and I had my car insurance through absa. everytime when I ask for a increase on my credit account or a loan or a overdraft facility, I was NEVER...

Absa Idirect - Insurance claims

Posted: 2015-04-01 by    I govender
Complaint Rating:  0 % with 0 votes
I had lodge an accident claim with Absa idirect on the 17th March 2015 and to date1st April2015 the claim has not been settled.
During this 16 day period I only received 3 calls from their lost adjustor. I had to call in for the rest of the time. Today I was told by the loss adjustor,...

Absa Vehicle Finance - Interest over charged

Posted: 2015-03-30 by    Monique.Meyer
Complaint Rating:  0 % with 0 votes
We have been under debt review for the last 5 years, we requested last month from Absa finance for a specified statement, and shockingly we have noticed all the interest that has been charged to this account. Just for the month of December last year an amount of R 48000 was charged, and then...

Absa Idirect - From pillar to post

Posted: 2015-03-27 by    HJHB
Complaint Rating:  0 % with 0 votes
We are currently trying to reach Absa iDirect for a burst water pipe. We have been struggling for the last hour to get hold of them and everyone just keeps putting us through to different departments. Nobody there knows what to do and if you try to explain the situation they just get rude and...

Absa Provident Fund - Still no response??

Posted: 2015-03-03 by    Geraldine Labuschagne
Complaint Rating:  0 % with 0 votes
Good Day, after several complaints on Hellopeter I have had no response on what is being paid out to me and the date! It seems as if someone is being dishonest. I have tried calling and being told they will get back to me or my claim has been processed and will be paid out shortly. It has been...

Absa - Vehicle account on debt review without my consent

Posted: 2014-12-07 by    celiwe Shabangu
Complaint Rating:  0 % with 0 votes
To whom it my concern .

I'm Absa bank customer my previous car was financed by Absa bank in JUNE 2014 was in car accident and my insurance paid the outstanding balance in full.

Again my new car was financed by Absa bank, , i went to one of their branches to...

Absa Bank - Fica - ABSA

Posted: 2014-11-24 by    VVLU Area 6 Fonds
Complaint Rating:  0 % with 0 votes
Op Dinsdag, 14 Oktober 2014 was ek by ABSA Bank Odendaalsrus by die man wat met klein sakebesighede werk om die VVLU se rekening te laat Fica nadat ek baie keer geskakel is deur ABSA se personeel om my daaraan te herinner, Maar dit is moeilik want ek en nog 'n dame moet teken vir die rekening...

Absa - Car Finance

Posted: 2014-10-23 by    E Steven
Complaint Rating:  0 % with 1 votes
We left SA as my husband could not get a job. I phoned Absa Vehicle Finance on numerous occassions advising them of our intentions and asking them what the policy was regarding someone leaving SA due to financial reasons and what I should do with my car. I was passed from pillar to post and...

Absa - Home loan

Posted: 2014-06-05 by    mandy linfoot
Complaint Rating:  0 % with 0 votes
a homeowner going through a very bad patch. When I got divorced I took
ownership of the house think I could manage it. Im a single mom with 2 small
children and had almost no support from the fathers. I made an arrangement with
ABSA to pay ex amount which...

Absa - Eft transfer missing

Posted: 2014-06-04 by    olga jacob
Complaint Rating:  100 % with 1 votes
I made an instant deposit from Nedbank to Absa on 6 March 2014 in the sum of R3000.00 into an absa autobank account and, to date, the money does not reflect in beneficiaries account and not reversed back into my account. The beneficiary has made enquiries to no avail as Absa state they cannot...

Absa Insurance - Claim nr: 2534316

Posted: 2014-03-12 by    GJ Swart
Complaint Rating:  0 % with 0 votes
I am sending you this email as I am totally disgusted by the unprofessional treatment and incompetent service received from Absa Insurance. I have submitted a claim on February 6, 2014 about my septic tank that collapsed. They sent some guy to come and investigate and what he wrote in his report...

Absa Idirect - Incomplete car repairs

Posted: 2014-02-10 by    R Nkosi
Complaint Rating:  0 % with 0 votes
To whom it may concern,

I'm ensured by Absa idirect and my car was involved in an accident in November 2013 and it couldn't move after the accident which means no transport for me up until now. Absa idirect only approved the claim in Jan 2014, the rented car...

Absa Credit Card - Debiting my acc. Without permission / informing me

Posted: 2014-01-10 by    Mrs SA W
Complaint Rating:  0 % with 0 votes
ABSA CREDIT CARD: Today at 13h00 I contacted Absa Credit Card division enquiring about my account. I have been retrenched in June 2013 and contacted ABSA to inform them. I was instructed to contact the Credit life Insurance department to submit my claim. they have being paying my account but...

Absa Credit Life - Bad attitudes and no communication skills

Posted: 2014-01-10 by    Mrs SA W
Complaint Rating:  0 % with 0 votes
ABSA CREDIT LIFE: In June 2013 I was retrenched and sent all my documents to credit life claims with regards to my ABSA C/C. Nobody told me the account will only be covered for 4months. I have an ABSA C/C for years and religiously pay a credit life premium every month. If I have a credit card...

Absa - Flexi reserve on home loan

Posted: 2013-12-30 by    AJ Cronje
Complaint Rating:  0 % with 0 votes
I made an application for a second loan at Absa to expand my home to the amount of R350000 end of November . Absa is also the holder of the first bond. The interest rate 8.5 wasn't acceptable and I requested a better rate on November 29th. According to the Attorneys it was 8.5 % + 2.3 %...

Absa - Ignoring complaint

Posted: 2013-12-19 by    GregoryP
Complaint Rating:  0 % with 0 votes
On 19 December 2013 I informed the Branch Manager that one off her staff member Mr Sebastian Johnson borrowed R9 000.00 from me and refuses to pay it back. Mr Johnson is under Absa Debt Consolidation and is not allowed to make any further loans. I asked Mrs Venter for her assistance on this...

Absa Bank Provident Fund - Shortfall of funds paid out

Posted: 2013-12-09 by    Sharon Meiring
Complaint Rating:  0 % with 0 votes
My husband worked for Vusela and he received his Provident Fund Payout, but it
does not correspond with the contributions he made and what the company contributed. According to his payslips the contributions calculated to R14267-00, but he only got R11226-00 paid out. What about the interest...

Absa Mthatha Central - Deceived by consultant

Posted: 2013-11-27 by    thmahlangu
Complaint Rating:  0 % with 0 votes
Re: 8012035261087
Account no: MAHLANG12022189 (1957327022)
On late January 2012 I approached Absa mthatha central for finance. The consultant there (Welile Mbasa) told me I was not approved for a car. A week later I was told by Welile Mbasa that I have now been approved of finance...

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