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Absa Bank Ltd.

7th Floor Barclays Towers West 15 Troye Street
South Africa - 5241
Customer Care
+27 11 350 4000 7 3
Additional Contact Information

+27 86 055 7557
+27 86 000 8600
+27 80 041 4141
+27 11 501 5050
+27 80 011 1155
+27 11 501 5110

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Absa Complaints & Reviews

Absa - Arrear car installment

Posted: 2015-11-24 by    Reviewer33259
Complaint Rating:  0 % with 0 votes
So I know i am in arrears with my car installment R6350.00 (my installment is R5641.86)to be exact. How is it possible that they want to reposes my vehicle after I have made promise to pay them this week. Just like that. How understanding is this bank today tomorrow for never. I am sorry but...

Absa Bank - Overdraft

Posted: 2015-11-24 by    Reviewer30932
Complaint Rating:  0 % with 0 votes
i have been banking with absa for 5 years now with a business account that has an overdraft of R50, 000.00 . a lady phoned me asking me for the proof of residence after 5 YEARS banking now with absa and have an overdraft account. the lady was so rude she slammed the phone in my hear. this is...

Absa - Provident fund

Posted: 2015-11-11 by    marutla
Complaint Rating:  0 % with 0 votes
i was retrenched on the 30th June 2015 0848096166 or 011784 8400 I have claimed my contributions made to ABSA and they only paid me half of my contributions and the other half still outstanding. I went to 108 fox street, metropolitan building and with no success, to date no money has been paid....

Absa - Insurance

Posted: 2015-10-28 by    Reviewer49257
Complaint Rating:  0 % with 0 votes
Hi I have received a SMS message from Absa AIPservices, 27 82 007 2297 26874 I am informed that "Failure to respond by calling with in 14 days my car insurance premium will go up by 110%, this is R383+442.40, to almost R900.00, Is this how Absa plans to Rob me? Explain this please Ralisebo ID:...

Absa Private Security Provident Fund - Claim not been paid out

Posted: 2015-10-12 by    Fudge101
Complaint Rating:  100 % with 2 votes
Enquirey Number: 36051. I have sent emails upon emails, finally getting to a point of "claim to be paid out" reflecting on the Absa Private Provident Fund system as i was told by a consultant.. A Mr Godfrey Motshwari, requested my ID Document and my marriage certificate and said my money would...

Absa - Internet banking

Posted: 2015-10-10 by    Marelize Bruwer
Complaint Rating:  0 % with 0 votes
To begin with, I've been struggeling for so long just for on line or internet banking to work AT ALL. Now they have 'SURECHECK'!!! Been trying to change my details on my profile, to load new benificiaries, do WHAT EVER. The so called surecheck never comes through to my cellphone. Payments are...

Absa - Funeral policy

Posted: 2015-09-21 by    vicky1smith
Complaint Rating:  0 % with 0 votes
Good afternoon!
I had a funeral policy for me and my mom from my check account! My debit orders didn't go of for 2 months! I only received a letter from absa on Thursday, informing me that it's cancelled!
I phoned on Friday to ask them to deduct the whole amount owed...

Absa - Rude, incompetent financial planner

Posted: 2015-08-18 by    Fatima Abdul Samid Ebrahim
Complaint Rating:  0 % with 1 votes
On Tuesday, 18 August 2015 at 10:38, I received a telephone call from the investment team at ABSA branch (tel no. 011 446 6600) to enquire whether she could meet with me to discuss me taking out investments with ABSA. My business account is held with ABSA 4059983946. I informed the lady that...

Absa Credit Card - ABSA Credit Card

Posted: 2015-07-29 by    Burnadette
Complaint Rating:  0 % with 0 votes
I had a credit card with ABSA in 2001. I was handed over for poor payments. I subsequently paid the amount outstanding. I've applied recently (in 2015) for an ABSA mortage bond. My bortgage bond was approved, subject to me giving proof that the ABSA credit card was settled / paid up. I...

Absa - Credit card charges

Posted: 2015-07-21 by    yolandanelldawson
Complaint Rating:  0 % with 0 votes
I have had a credit card with Absa for a while now and pay it with a debit card. I never skipped a payment and I always pay a little more than what the payment due is. On 20/06/2015 I noticed extra charges on my credit card and asked Absa on their official website, as well as on the internet...

Absa - Credit Card Delivery

Posted: 2015-06-27 by    Patrick Peggs
Complaint Rating:  100 % with 1 votes
To whom this may concern

I live abroad and whilst in Durban South I had the chance to renew my ABSA credit card. The person in the bank in Durban assured me the new credit card will be delivered to OR Tambo International a day later as this was express delivery, the reason was...

Absa - Paying for no benefits

Posted: 2015-04-22 by    godfrey epnaar
Complaint Rating:  0 % with 0 votes
good day I have an absa account for a very long time. I have a platinum account aswell as investment accounts, I also have funeral policies at absa and I had my car insurance through absa. everytime when I ask for a increase on my credit account or a loan or a overdraft facility, I was NEVER...

Absa Idirect - Insurance claims

Posted: 2015-04-01 by    I govender
Complaint Rating:  100 % with 1 votes
I had lodge an accident claim with Absa idirect on the 17th March 2015 and to date1st April2015 the claim has not been settled.
During this 16 day period I only received 3 calls from their lost adjustor. I had to call in for the rest of the time. Today I was told by the loss adjustor,...

Absa Vehicle Finance - Interest over charged

Posted: 2015-03-30 by    Monique.Meyer
Complaint Rating:  0 % with 0 votes
We have been under debt review for the last 5 years, we requested last month from Absa finance for a specified statement, and shockingly we have noticed all the interest that has been charged to this account. Just for the month of December last year an amount of R 48000 was charged, and then...

Absa Idirect - From pillar to post

Posted: 2015-03-27 by    HJHB
Complaint Rating:  0 % with 0 votes
We are currently trying to reach Absa iDirect for a burst water pipe. We have been struggling for the last hour to get hold of them and everyone just keeps putting us through to different departments. Nobody there knows what to do and if you try to explain the situation they just get rude and...

Absa Provident Fund - Still no response??

Posted: 2015-03-03 by    Geraldine Labuschagne
Complaint Rating:  0 % with 0 votes
Good Day, after several complaints on Hellopeter I have had no response on what is being paid out to me and the date! It seems as if someone is being dishonest. I have tried calling and being told they will get back to me or my claim has been processed and will be paid out shortly. It has been...

Absa - Vehicle account on debt review without my consent

Posted: 2014-12-07 by    celiwe Shabangu
Complaint Rating:  0 % with 0 votes
To whom it my concern .

I'm Absa bank customer my previous car was financed by Absa bank in JUNE 2014 was in car accident and my insurance paid the outstanding balance in full.

Again my new car was financed by Absa bank, , i went to one of their branches to...

Absa Bank - Fica - ABSA

Posted: 2014-11-24 by    VVLU Area 6 Fonds
Complaint Rating:  0 % with 0 votes
Op Dinsdag, 14 Oktober 2014 was ek by ABSA Bank Odendaalsrus by die man wat met klein sakebesighede werk om die VVLU se rekening te laat Fica nadat ek baie keer geskakel is deur ABSA se personeel om my daaraan te herinner, Maar dit is moeilik want ek en nog 'n dame moet teken vir die rekening...

Absa - England, Greater London, London - Car Finance

Posted: 2014-10-23 by    E Steven
Complaint Rating:  50 % with 2 votes
We left SA as my husband could not get a job. I phoned Absa Vehicle Finance on numerous occassions advising them of our intentions and asking them what the policy was regarding someone leaving SA due to financial reasons and what I should do with my car. I was passed from pillar to post and...

Absa - Home loan

Posted: 2014-06-05 by    mandy linfoot
Complaint Rating:  0 % with 0 votes
a homeowner going through a very bad patch. When I got divorced I took
ownership of the house think I could manage it. Im a single mom with 2 small
children and had almost no support from the fathers. I made an arrangement with
ABSA to pay ex amount which...

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