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Absa Customer Care Service

Absa Bank Ltd.

7th Floor Barclays Towers West 15 Troye Street
Johannesburg
South Africa - 5241

Customer Support Phone Numbers

Phone:
+27 11 350 4000 31 24
Additional Contact Information

+27 86 055 7557
+27 86 000 8600
+27 80 041 4141
+27 11 501 5050
+27 80 011 1155
+27 11 501 5110

actionline@absa.co.za
 
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Absa Complaints & Reviews

Absa / Rd cheques

Ar
A Reddy on 2016-05-21
I am a platinum client of ABSA for a good few years and have many accounts with the bank. I am also a business owner of not one but two businesses and both the accounts are held by ABSA. I have various other accounts with this bank including a home lone. I have introduced my family to ABSA...

Absa / Car Loan and bad service

An
Anton vdm on 2016-05-11
after 28 years of banking at absa, I'm forced to withdraw my banking history with absa and seek new banking grounds, who would be eager to help me. never had such a bad service as a platinum account holder. empty promises is all there is to absa, maybe FNB, Standard or Nedbank will be...

Absa Vehicle Fianance Dept. / loan

Se
sebenzile on 2016-04-26
I have an account with Abs vehicle finance an have defaulted on my account and have tried to make payments yes I have made arrangements to pay my full arrears last year November when I get my bonus but only to find out it was not enough and paid all the amount I got. I was on maternity...

Absa / Bad service

Ru
Ruco on 2016-04-23
Today I have phoned Absa to 3d secure as that is what you need to purchas3 online. So the consultant said 3d secure is enabled. So I tried to purchase again, still nothing. Then I have ohoned general enquiries, who sends me back to 3d secure. And then 3d secure says no they wont be able to...

Absa / Customer service

Tr
trieks on 2016-03-22
On the 22/03/2016 at ABSA, Preller plain, Bloemfontein my mother went in at the bulk teller 11H30 to change coins to notes. The teller ask her to produce proof of a business account before she can receive the notes or ells she will have to pay 10% fee. My mother than reassured her that she...

Absa / Short term insurance

Pi
I would like to lodge a serious complaint against your ABSA Short Term Insurance Department for not attending/ responding to my email correspondence in connection with my short term insurance policy number 00278962*001. I tried during 2014 as well as the past week to draw their attention...

Absa / Lack of Customer Service

Mb
Mbalinana on 2016-03-09
Good day I was extremely disappointed to go into ABSA field street yesterday 08/03/2016 around 08.40 to open an account, when there was no one at reception to assist me, I sat there and one of the consultant who came out of the first office and advised she will be back shortly. She went up...

Absa Bank / Monthly Pension not recieved

Cl
Claudene on 2016-03-04
Good Morning My name is Claudene Jacobs id no 8207090775084 phone number 083 3000 307 email adress is Claudene.Jacobs@standardbank.co.za Pension fund number 501397987486. I have a complain with the pension fund department I have been struggling to have the monthly payment for February...

Absa / Call centers

Fe
Fed up with absa on 2016-02-22
I have had enough! When ever I need something from absa they take forever to respond or simply never respond, but when they need something i have 2 hours to resolve it or else i am the scum of the earth.I have contacted them regarding my credit card every few months since last year October...

Absa / Provident fund claim

Re
Reviewer78648 on 2016-02-15
My Name is Ntebogeng Tereza Mahlo, My ID Number is 820306 0671 080 and I submitted my provident fund claim on 04/09/15 and still up to now 15/02/15 I have not received my payout after I submitted all documents required and I have been to No 120 Fox Street in JHB OFFICES in december 2015 to...

Absa / Vehicle Finance - General Service

El
Elsie Beukes on 2016-02-11
I have been struggling to first of all get a settlement letter on my vehicle in order to sell it and clear my account. Then after investigation, i found that there was over R23 000 loaded on my account without my consent for a "balloon/residual" amount in 2013. I bought the car in...

Absa / Cheque

Re
Reviewer19826 on 2016-02-01
My name is Lentheng Fortune Letshele with ID NO: 7910235694083, I have a 32 days notice account (9152587696) with ABSA. I am accused and criminally charged for been cashed a cheque number: (00000778 323345 4057683150 18) of Matima Project Management Enterprise on the 25/08/2008. under case...

Absa / Vehicle insurance that wants me to take up the case with damages done to my vehicle

Ja
jannie miles on 2015-12-08
2 years ago i drove my voyager over a piece of tyre on the road and the car stopped a few kilometres further. I had it towed in to john williams. There after opening up the motor they discovered that some kind of an oil pype was hit or got loose during the accident. They gave me a full...

Absa / Legal Recoveries Dept - Credit card settled

Do
D olivier on 2015-12-07
Dear mr basimane ref:0278000446584349 another company claiming i owe absa money - mbdc as per sms receive from them this morning 7 december 2015 to my husbands cell phone, i must contact them urgently and i could qualify for discount this brings it now to 3 debt collecting companie...

Absa / Arrear car installment

Re
Reviewer33259 on 2015-11-24
So I know i am in arrears with my car installment R6350.00 (my installment is R5641.86)to be exact. How is it possible that they want to reposes my vehicle after I have made promise to pay them this week. Just like that. How understanding is this bank today tomorrow for never. I am sorry...

Absa Bank / Overdraft

Re
Reviewer30932 on 2015-11-24
i have been banking with absa for 5 years now with a business account that has an overdraft of R50, 000.00 . a lady phoned me asking me for the proof of residence after 5 YEARS banking now with absa and have an overdraft account. the lady was so rude she slammed the phone in my hear. thi...

Absa / Provident fund

Ma
marutla on 2015-11-11
i was retrenched on the 30th June 2015 0848096166 or 011784 8400 I have claimed my contributions made to ABSA and they only paid me half of my contributions and the other half still outstanding. I went to 108 fox street, metropolitan building and with no success, to date no money has been...

Absa / Insurance

Re
Reviewer49257 on 2015-10-28
Hi I have received a SMS message from Absa AIPservices, 27 82 007 2297 26874 I am informed that "Failure to respond by calling with in 14 days my car insurance premium will go up by 110%, this is R383+442.40, to almost R900.00, Is this how Absa plans to Rob me? Explain this please Ralisebo ID: 7406305360085 +2772 631 2452

Absa Private Security Provident Fund / Claim not been paid out

Fu
Fudge101 on 2015-10-12
Enquirey Number: 36051. I have sent emails upon emails, finally getting to a point of "claim to be paid out" reflecting on the Absa Private Provident Fund system as i was told by a consultant.. A Mr Godfrey Motshwari, requested my ID Document and my marriage certificate and said my money...

Absa / Internet banking

Ma
Marelize Bruwer on 2015-10-10
To begin with, I've been struggeling for so long just for on line or internet banking to work AT ALL. Now they have 'SURECHECK'!!! Been trying to change my details on my profile, to load new benificiaries, do WHAT EVER. The so called surecheck never comes through to my cellphone. Payment...

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