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44 reviews

Verizon - verizon add rocket communication & pba voicemail to our bills Complaint Verizon has added other providers /third party to our bills. We did not authorize these charges and Verizon will not remove them. We are billing billed by the following companies on our verizon...

Rocket Mortgage - Lack of communication Review I currently have a loan through quicken loans. The first time getting a loan with them was a quick and wonderful experience. Years later I am refinancing my home using a VA loan to cash out to...

Rocket Money - Don’t use negotiation service - they will charge you for actually increasing your cable cost Review I like the app layout and features BUT do not use the negotiable service. Rocket has charged me $130 for a supposed decrease in my annual cost of my cable/Internet service but my cable provider say...

Better.com - Terrible service and virtually no communication on my refinance process, unless I initiated it Review Terrible service and virtually no communication on my refinance process, unless I initiated it. I provided ALL communication, signed documentation and supporting documentation within a few hours of...

Rocket Mortgage - Very Skeptical Refinance Process Review I completed my refinance application with Rocket Mortgage on September 2020 for a cash out. The process was horrible. I do not know where to start. First, the process took nearly 3 months to...

AXS - Have not received refund and any communication in regards to my refund from AXS or FlashSeats, their ticketing system Complaint Have not received refund and any communication in regards to my refund from AXS or FlashSeats, their ticketing system. On December 22, 2019 I purchased 2 tickets through FlashSeats, a ticketing...

Custom Offsets - On 10/04/2021 I placed an order for 17"X7" **** Wheel Rocket Racing Fuel 5x4.5 Quantity of 4 Complaint On 10/04/2021 I placed an order for 17"X7" *** Wheel Rocket Racing Fuel 5x4.5 Quantity of 4. Also Falken Azenis RT615K Plus performance Tires. Size 225/45/17. Quantity of 4. The invoice #***. Invoice...

Quicken Loans - Quicken Loans Review: Frustrating Refinancing Process with Rocket Mortgage Complaint I'm here to give you an update on my experience with Quicken Loans, or as they call it, Rocket Mortgage. I started the refinancing process back in June of 2020, and it's now October 14th, 2020, and I...

Gumtree.com.au - Lack of Communication and Frustration: My Experience with Gumtree's Ad Posting Complaint I recently had a super urgent situation where I needed to post an ad for my boat on Gumtree.com.au. I was relieved when I received a message confirming that my ad would be active within a few hour...

Electro Threads - Disappointing Experience with Electro Threads: Slow Shipping and Lack of Communication Complaint So, I decided to give Electro Threads a try and ordered a face mask from their website. It's been a whole month and I still haven't received my order. I mean, come on, it's just a face mask, not a...

Rocket Mortgage - App is still broken and they appear to not care Review Update 3 - Jan 31, 2019. I have received no additional communication from Quicken. Obvious to me they are not interested in customer service. Dec 27, 2018. Update to my review. I would give it no...

SSE PhotoVideo - Disappointing Experience with SSE PhotoVideo: Lack of Stock, Poor Communication, and Delayed Refund Complaint Well, let me tell you, my experience with SSE PhotoVideo has been quite a disappointment. To start off, they had the audacity to sell me a product that they didn't even have in stock. Can you believe...

Gayquation - Frustrating Experience with Gayquation: Lack of Communication and Disappointment Complaint So, I gotta say, I had this experience with Gayquation and it left me a bit frustrated, you know? They reached out to me, asking for my info, saying that someone was interested in me. I was like...

Enhanced Services Billing Inc. - Unauthorized charges Complaint ESBI is engaged in the business of aggregating records for various service providers and transmitting those records to Local Exchange Carriers. In June 2008, they charged my AT&T account on behalf of...

Rocket Money - We started putting money into a true bill savings account an 2021 Complaint We started putting money into a true bill savings account an 2021. To be more accurate we put money into separate truebill savings accounts. We sent have changed the bank that the money was being...

Cambria Bikes - Disappointing Experience with Cambria Bikes: Slow Fulfillment and Lack of Communication Complaint So, I recently ordered something off Cambria Bikes on 31st May and gosh darn it was really slow to come! Like, it was listed as "in stock" but the order wasn't even fulfilled until 8th June. That's a...

Rocket Mortgage - Low rates, but horrible at explaining things to people Complaint I like the fact that I don’t have to shop around because their rates are hard to beat, but the customer service is less than desirable. Just straight up lack of communication. Having to explain...

BrandAlley - BrandAlley Review: Poor Communication and Supply Chain Issues Complaint So, I recently ordered a birthday present for my family from BrandAlley and I gotta say, I wasn't too impressed with the whole experience. It took them a whole month to let me know that my order wa...

Tilly's - Tilly's Customer Service Fail: Delayed Shipping, Ignored Refund Request, and Terrible Communication Complaint Bad experience, really bad customer service. I ordered a green jacket at the end of January. About two weeks later I received the jacket in the mail, but Tilly's had sent the wrong color (their...

Quicken Loans - Unauthorized hard credit pull Complaint On 2/13/22 I checked my Experian credit report and discovered that an unauthorized hard credit hit was performed on 12/29/21 by Credco/Rocket Mortgage (Quicken Loans) [protected]); resulting in a...

AARP Services - hartford insurance Response Because of AARP I purchased both auto and homeowners policy with Hartford Insurance. I contacted Hartford's Customer Service complaint department. They accepted no fault on their part. The following...

Quicken Loans - Too many to list Complaint RUN, don't walk away. Please heed my advice. This company is all but "rocket-like" and you will regret immediately utilizing an online/call center to make one of the biggest purchases of your life...

Ryanair - Complaint regarding flight number fr2821 Complaint ORIGINAL COMPLAINT (REF. 7999917 / 8471255) sent 17th July 2021) Hello, Pease note I have an outstanding complaint with Ryanair for which I have a reference (7999917), however there have been...

WestJet Airlines - bad service Response I suspect Rick and Wow1111 are only telling half of the story, or (ahem) stretching the truth just a tad. I worked for Westjet years ago, and I still have friends who work there. Like any...

Quicken Loans - to mr. dan gilbert! Complaint Dear Dan; Greetings! I hope this finds you well! Hopefully you remember me… I emailed you from Afghanistan and we met upon my return from deployment concerning possible employment opportunities with...

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