Witrigs.com
reviews and complaints

My experience with Witrigs was not a good one. The customer service was really slow and they didn't seem to have a good grasp of the English language. When I received my screen replacement, it was not working at all and the speaker cover was damaged. When I contacted them about it, they blamed me for mishandling the parts. I was really disappointed because I lost my money and they didn't offer any solutions to the problem. They said they might send me new parts, but I don't have much faith in this company anymore. I would definitely recommend doing your research before ordering from them.

I recently made a purchase from Witrigs.com for a digitizer for my Sony Xperia. I was in a rush to get the part, so I opted for express shipping with a delivery time of 4-6 days. However, after a few days, I noticed that my order had not been updated. I became worried and decided to freeze the PayPal payment I had made to them.

To my surprise, someone from Witrigs.com reached out to me and informed me that my order was being processed. They asked me if I still needed the digitizer and requested that I unfreeze the funds so that they could send it to me.

I decided to unfreeze the funds because I really needed the digitizer and Witrigs.com was the only website that had the OEM part available. However, after that, I did not receive any communication from them, nor did I receive my package. The tracking number that I was given did not work anywhere.

It has now been 1.5 months since I placed my order, and I have not received anything from Witrigs.com. I am extremely disappointed and frustrated with their service. It seems like a total scam to me. I would not recommend anyone to purchase from this website.

I recently made a purchase from witrigs.com for an "oem" lens cover for my LG G4. They had a video showcasing the differences between the superior "oem" version and the subpar "custom" version, which had a plastic lens and no metal screwhole reinforcements. However, when I received my product, it was clearly the latter version. I was quite disappointed and decided to contact their customer service team to resolve the issue.

After a few email exchanges with Chen, I was asked to take a photo of the product and send it to them. I promptly did so, but unfortunately, I have not received any response from them since then. I have tried to reach out to them multiple times, but to no avail. As a result, I had to dispute the charge on my credit card and look for a more reliable source for my purchase.

I must say that I have wasted a considerable amount of time on this issue, and it has been quite frustrating. I would strongly advise anyone to steer clear of this shady company and look for a more trustworthy source for their needs. It is disappointing to see such poor customer service and lack of accountability from a company that claims to offer quality products.

I recently made a purchase on witrigs.com on September 16, 2020. My order number was #*** and I was excited to receive my items. However, I was disappointed to find out that my order had not been shipped even after 8 days from the order date.

I decided to send an email on September 19, 2020, to enquire about the shipment tracking information. I was hoping to get an update on when my items would be shipped. On September 21, 2020, I received an email from witrigs stating that they did not have 2 items in their stock.

I was patient and waited for a few more days before sending a few more emails to them asking about the shipment status. Finally, on September 23, 2020, at 3:34 pm, I received a tracking link. However, when I checked the link, it was fake and showed no shipment tracking information.

I was disappointed because I had paid for DHL express shipping charge to witrigs. According to their website, the shipment should have arrived in 7 days max. However, even after 8 days, I only received a fake tracking number.

I suggest that everyone should be cautious when buying anything from witrigs.com. My experience was not a pleasant one, and I would not recommend them to anyone.

I recently placed an order on witrigs.com, hoping to get a spare part for my phone. The process seemed smooth at first, as I received a tracking ID for my shipment. However, after several weeks, I noticed that the parcel had arrived but I did not receive it. To my dismay, the status was changed to "problem with delivery."

I immediately reached out to witrigs support, hoping for some assistance. Unfortunately, I was met with silence and no response. I even took a day off from work to check all the local post offices, and finally, the third one on my list informed me that the item was shipped back due to some issue with the address.

I reached out to witrigs support again, asking what I should do next. But, to my disappointment, I received no response. I sent around 5-6 emails to witrigs, including a satisfaction questionnaire, but still received no answer.

In the end, I wasted $30, a couple of hours of my time, and still don't have the spare part to fix my phone. I would advise others to stay away from witrigs.com and use any other company instead.

I had a not-so-great experience with Witrigs.com when I ordered an "OEM battery" for my Oneplus 5t. Let me tell you, it was a real hassle. First off, the package took over 3 months to arrive, even though they promised it would be no more than 30 days. That was a major inconvenience for me, as I was really looking forward to getting my hands on that battery.

But the real kicker was when I finally received the battery and tried to install it. It was about 0.5 mm thicker than the original one, which made it impossible to install into my phone. I couldn't even connect the flex cable that was supposed to go above the battery. It was a real bummer, and I was pretty disappointed.

So, I decided to ask for a refund and attached some clear photos of the problem. But guess what? They gave me the runaround and said that "thickness of batteries may vary" and "maybe you installed it wrong", which was pretty frustrating. Plus, they even tried to get my IMEI number, which I didn't feel comfortable disclosing.

Overall, I would say that you should avoid this site. They sell non-OEM products as OEM, the shipping costs a lot and is very slow, and when there is something wrong with the items, you will never get a refund. It's just not worth the hassle.

I recently made an order on Witrigs.com and was promised a delivery time of 3-7 business days to Lithuania. However, it has been over a month since I placed my order and I have yet to receive my items. I am extremely disappointed with the service provided by Witrigs.

I decided to request a refund by registering RMA and explaining my situation in detail. However, my RMA is still in "Pending Approval" status and I have not received any updates from the company. It seems like Witrigs is not operational at all.

To make matters worse, when I try to track my items using the tracking number provided, all I see is that my items are circulating somewhere in China. The tracking information shows that my items were picked up from the sender in China on May 5th, and have been sent to the country of recipient multiple times since then. The latest update shows that my items arrived at the destination processing center in China on June 15th.

I am starting to think that Witrigs may have intentionally provided the wrong address to have my items returned. I would have never made this order if I knew that I would have to wait forever or if I would receive my items at all.

Overall, I am extremely disappointed with the service provided by Witrigs.com. I would not recommend this website to anyone looking to make an online purchase.

I was drawn to Witrigs.com by their low prices, which seemed too good to be true. And, as it turns out, they were. I soon discovered that this company is based in China, which meant that my package took an incredibly long time to arrive. I had to wait and wait, and when it finally did arrive, I was disappointed to find that it was poorly wrapped and came with no instructions on how to install the replacement camera glass that I had ordered.

To make matters worse, when I reached out to their customer service team for help, I never received a response. It wasn't until I threatened to dispute the charge with my credit card company and report Witrigs to the Better Business Bureau that they finally replied. Even then, their response was less than helpful. They claimed that they didn't understand what I was talking about and suggested that I had misunderstood something.

I tried to explain the situation again, but they stopped responding to my emails. It was a complete waste of my time and money, and I would strongly advise anyone considering ordering from Witrigs.com to think twice. While it's true that my order did eventually arrive, it was completely useless to me without any instructions or identification on what each piece was for.

In the end, I learned my lesson and decided to spend a few extra bucks to order an equivalent item from a company based in the United States. It was a much better experience overall, and I would recommend that others do the same. While Witrigs.com may seem like a good deal at first, the hassle and frustration that comes with ordering from them simply isn't worth it.

I recently purchased a back adhesive, screen, and battery for my OnePlus8T from Witrigs.com. Let me tell you, the customer support was top-notch! They were very friendly and helpful, even though I was only buying more from them.

I was a bit worried about the quality of the screen, as there wasn't much guarantee about its specifications, such as 120Hz, sRGB, and display P3. However, to my naked eye, everything seems fine! The fingerprint scanner takes a bit longer, and if there's even a tiny bit of water on it, it doesn't work at all (which wasn't the case before). But overall, it works, and that's what matters. The touch screen is also less sensitive than before, so I can't use gloves anymore.

The battery lasts just as long as the original one did when it was new, which is great. However, there were a few issues that prevented me from giving a perfect rating. The battery was 1mm too long, which made it difficult to fit the rigid cable in its slot. I had to push the battery a lot to make it fit, which was a bit frustrating. Additionally, the screen has a coating on it that is spread on three vertical bands that are 1cm wide and one horizontal one. These bands aren't visible when the screen is on, but they can be seen under certain reflection angles when the screen is off. I tried to remove it with alcohol, but it didn't work. I assume it's a manufacturing process that caused it, but it doesn't seem to affect the phone's performance.

Overall, my phone works again, and I'm grateful for that. Thank you, Witrigs.com!

I recently had a terrible experience with witrigs.com and I strongly advise against shopping there. My order number was *** and I purchased an OEM LCD Screen with Digitizer Replacement for Sony Xperia XZ1 Compact Black, Witrigs ESD Safe Stainless Steel Tweezers Fine Tip Curved Black, Witrigs LCD Supporting Frame Sticker for Sony Xperia XZ1 Compact, and Ultra-thin Opening Card 5pcs/set Blue.

Unfortunately, all of my orders, except for the tweezers, were incorrect. I specifically ordered the OEM version of the LCD screen, but I received the CUSTOM version instead. This was completely unacceptable and I demanded a full or partial refund for this item. Additionally, the LCD Supporting Frame Sticker I received was not the original one as advertised on the website. The picture on the website showed the original frame sticker, which had additional stickers for the earpiece and earpiece frame. However, I received a CUSTOM frame sticker with no earpiece and frame stickers. This was the only reason why I purchased from witrigs.com, as they showed the full original sticker on their website. Lastly, the Ultra-thin Opening Card 5pcs/set Blue was not the product that was advertised on the website. The website showed a white and high-quality plastic card, but I received cheap plastic thin cards instead.

I am extremely disappointed with the lack of attention to detail and customer service from witrigs.com. I will never shop there again and I strongly advise others to avoid them as well. I have tried to reach out to them multiple times through email and requested a RMA, but they have not responded. I demand a refund of 15.25USD for the LCD screen, as I paid for the OEM version but received the CUSTOM version instead. I can provide additional photos to explain the problem.

Overall, my experience with witrigs.com was terrible and I regret shopping there.

I gotta say, I ain't too happy with my experience with Witrigs.com. I placed an order on February 19 and paid extra for urgent delivery, which was supposed to take 7-10 days. But here we are on March 6 and my order ain't even been tracked by the logistics company yet. I ain't got no idea when I'm gonna get my stuff, or if I'm even gonna get it at all.

I mean, come on now. I paid extra for this so-called "urgent" delivery and it's been almost three weeks with no sign of my order. That ain't right. I tried contacting customer service but ain't nobody getting back to me. It's like they don't even care about their customers.

I ain't gonna be ordering from Witrigs.com again, that's for sure. If you're thinking about buying something from them, I'd think twice. You might end up waiting forever for your stuff and ain't nobody gonna help you out. Save yourself the trouble and find a different website to shop from.

I bought a screen for my Pixel 3 from Witrigs.com, but I didn't check if it would work before I ordered it. When I realized my mistake, I asked for a refund and they gave me an address to send it back to China. However, after I sent it back, they stopped replying to my messages and I never received my refund. I lost around $80 plus $20 for shipping because of Witrigs. It's really frustrating when you try to do the right thing and return a product that doesn't work for you, but the company doesn't follow through on their end. I wouldn't recommend buying from Witrigs.com if you're looking for reliable customer service.

This website is a total disaster, guys. I've been trying to cancel my order, track it, or get a refund for a whole month now, but nothing seems to be happening. They keep on manipulating me by saying that they've shipped my order and giving me fake tracking numbers. I haven't received any refund yet, and it's really frustrating. I strongly advise you to stay away from this website, guys. Don't waste your time and money on this unreliable platform.

This website is not good, it's a scam. They will take your money and not give you any confirmation or invoice number or package. Paypal won't help you because they give fake shipping information. They say they are in Europe but they are really in China. If you buy from them, you will get ripped off.

So, I had some issues with my order from witrigs.com. I was getting pretty frustrated and decided to vent my frustrations on a few review sites. Finally, after all that, they reached out to me and said they would send my order with express shipping from China. It was a bit of a hassle to get the receipt from them though, I had to ask multiple times.

But, I have to say, the product itself was pretty good. I just don't think I would recommend buying from witrigs.com because it seems like they only respond to those who complain publicly. It's a shame, really, because they have some decent stuff on their site. But if you're looking for a hassle-free shopping experience, I'd probably look elsewhere.

I recently made a purchase from Witrigs.com, opting for the fastest shipping method available. I was charged for the items I ordered, as well as an additional $30 for shipping. According to their website, my shipment was supposed to arrive within 3-7 days. However, I was disappointed to find out that my shipment was not sent until a month after I placed my order. To make matters worse, my package got stuck at customs, causing further delays.

I tried reaching out to Witrigs.com via email, but to my dismay, they stopped responding to my messages. I was left feeling frustrated and ignored. To add insult to injury, I never received a refund for my purchase.

It's clear to me that Witrigs.com is a shady company that lacks respect for their customers. They seem to be based in China, where regulations may not be as strict as they are in other countries. I would strongly advise others to avoid doing business with this company.

I recently made a purchase on Witrigs.com for some parts to fix my Xperia XZ 2 LCD. The total cost of my order was $56.59. However, I have encountered some issues with the shipment of my order. The status of my order has been stuck on "Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL." I have tried to contact the customer service team via email, but unfortunately, they have not responded to my inquiries. It's frustrating because I really need the parts to fix my phone.

I decided to contact the courier, DHL, to see if they had any information about my order. However, they informed me that they have not received the item or packed the item. This is very concerning and makes me feel like I have been scammed. I am extremely disappointed with the service I have received from Witrigs.com.

I have tried to reach out to the customer service team multiple times, but they have not responded to me. This is unacceptable and I feel like I have been left in the dark about my order. I have even reported this issue to the NBI here in the Philippines. I want to make sure that other people do not fall victim to this scam.

Overall, I would not recommend purchasing from Witrigs.com. The lack of communication and poor customer service is unacceptable. I hope that they can improve their service in the future, but for now, I will be looking for other options to purchase the parts I need.

I gotta say, I was pretty disappointed with my experience at Witrigs.com. It took a whole month for my order to arrive, which was a real bummer. And to make matters worse, when I finally got my package, I realized that I had ordered the wrong camera. So I reached out to the company to see if I could get a refund.

But here's the thing: it's been a whole month since I first contacted them, and I still haven't heard back. I've sent them six emails at this point, and I'm starting to feel like they're just ignoring me. It's really frustrating, because I just want to get my money back and move on.

Honestly, I'm starting to wonder if this company is even legit. It seems like once they've got your money, they don't really care about you anymore. So if you're thinking about buying from Witrigs.com, I'd say think twice. It's just not worth the hassle.

I gotta say, I've been using Witrigs.com for a while now and I'm pretty impressed with their prices. They've got some pretty sweet deals on all sorts of tech gear, and their YouTube channel is pretty helpful too. I mean, I'm not exactly a tech wizard, so it's nice to have some guidance when I'm trying to fix up my phone or whatever.

That being said, I did run into a bit of a snag with my last order. I paid for delivery with DHL, but it's been a full week and I haven't heard anything back from them. I tried emailing their support team, but I haven't gotten a response yet. And when I checked my order status on their site, it just says "processing." Not exactly reassuring, you know?

I'm not gonna jump to conclusions just yet, though. Maybe they're just swamped with orders or something. I'll definitely update this review if anything changes, though. Fingers crossed!

I recently made a purchase from Witrigs.com for a phone screen replacement. The website was easy to navigate and I found what I was looking for quickly. I followed their instructions of testing out the screen before installing it, which is always a good idea. However, when I tested the screen, I noticed a red bar across it. I immediately contacted their support team for an exchange.

Unfortunately, my experience with their support team was not great. They blamed me for the issue and were not willing to help me with the exchange. I had to escalate the issue to Paypal, which was a hassle. I felt like they were not taking responsibility for the faulty product they sold me.

I have a feeling that Witrigs.com is a small operation based out of China. While this is not necessarily a bad thing, it does make me question the legitimacy of the company. I would advise others to be cautious when making purchases from them.

Overall, my experience with Witrigs.com was not great. While their website was easy to use, their customer service left a lot to be desired. I would recommend looking elsewhere for phone replacement parts.