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Window World Customer Care Service

Window World, Inc.

118 Shaver St
North Wilkesboro
North Carolina
United States - 28659

Customer Support Phone Numbers

Fax:
+1 336 667 9100 0 0
 
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Window World Complaints & Reviews

Window World - Florida, Tampa / Window install

Un
unhappy customer28 on Jul 18, 2016
Where do I start! The entire project has been horrible. First of all this all started back in March, and here we are in July and still project not complete. Two of the windows were measured incorrectly for the "hurricane plywood", and of course those two windows were "odd size" so...

Window World - Virginia, Winchester / Siding/Vent/Door Installation and Customer Service

Ae
aef3by on Jul 6, 2016
Worst customer service I have ever experienced, ridiculous amount of mistakes and poor unaccountable management!!! We were looking for just new siding for our recently purchased house, but were also talked into a new front door and soffit vents surrounding the home by our sales rep...

Window World - Arizona, Phoenix / Poor customer Service

Ch
ChelseaMesa on Jun 5, 2016
I had used Window World for a house I owned in 2009 with great results. I recently sold that house and moved into a new one (early 2016) that needed new windows and went with Window World since I had a nice experience with them previously. Ugh, big mistake. The actual windows themselve...

Window World St louis - Missouri, Saint Louis / Service

Re
Reviewer95991 on Feb 26, 2016
Don't waste your time with these people. I contracted for installation of windows and paid more than half up front. When they came to install them they wanted $100 more a window for install. When I refused they left the windows and left. They won't take back the windows and give me a...

Window World - Florida, Sarasota / Damages windows

Gl
Glen Taylor on Jan 28, 2016
We have a couple windows that are damaged. Since last Fall we call and call and don't get results. Worries us, if and when we have something really urgent with the windows. What then? They have never been very concerned in the customer service area. We have neighbors who are replacing...

Window World - Ohio, Cincinnati / Lenght of time it takes them to install windows

Re
Reviewer30939 on Nov 3, 2015
My brother in law suggested this company in Cincinnati, Ohio. I ordered 2 windows on 9/14/2015 and was told 4-6 weeks to install. I have been calling the company and first was told my windows would be in on 10/16/2015. Okay they would call me for me install. Finally had to call them on...

Window World - Virginia, Wytheville / Alluminum Siding Installation

Re
Reviewer30323 on Oct 28, 2015
I contacted this company when they were in Galax Virginia . The first crew took all day to replace one window. They did not know how to remove a window from an older brick home. The next day a man and his wife installed more than 20 windows in less than a day. This was in 2003. A different...

Window World of West Palm Beach - Florida, West Palm Beach / Poor installation. A total mess

Ra
RAH@6130 on Oct 26, 2015
I chose Window World over others because of their firm making the Windows. I ordered 16 impact Windows for installation and removal of the old contractor grade. I was told by the franchise owner that it would take his best crew 2-3 days to finish this project. The franchisee hires dubiou...

Window World Fredericksburg, VA / Unprofessional

Gj
g j yobno on Jun 3, 2015
The Window World Series 4000 windows are a good product. We had them installed, but it took more than one effort. The original installation, after removing our windows, was based on faulty employee measurements. Big inconvenience with moving furniture, etc. (we're old). Asked owner...

Window World / pricing

De
D.E. Daugherty on May 27, 2015
I have always dealt with the Window World offices/franchises in PA & NY. Always very satisfied with their products, services, pricing and installation. I wanted to get a replacement window for my daughter while I was visiting in Idaho and was shocked at the difference in price from the...

Window World of Evansville / poor quality window, customer service

De
Debbie Haviland on Apr 2, 2015
We bought a house and put down a 1/2 deposit on the windows. Then my husband lost his job and we couldn't afford the other half. We asked that half the windows be installed and as soon as he got back to work we would pay the balance and have the other windows installed. The owner of...

Window World / Bad work done by drunks

Gi
Giant Killer on Mar 17, 2015
RIPPED OFF BY DRUNK INSTALLERS. They destroyed my front door jamb. Installed a door with short gasket. Trim work doesn't match. 4 sets of installers. Door still not fixed. Trim work on front porch doesn't match. was told it's supposed to be that way. I know better. I've...

Window World / Poor customer service and installation crew

06
0614sable on Feb 10, 2015
I will never never refer this company to anyone. Also when there is a customer referral that person never gets their check. Currently two months and no check. Customer service horrible and the installation crew careless. Left messages never call back unless I can caught someone at the...

Window World Woburn - Massachusetts, Woburn / Warranty

To
Tomd400 on Dec 23, 2014
I bought a condo in Newburyport where Window World Boston (out of Woburn, MA) installed the windows. Since I wasn't aware and, apparently neither were the previous owners, that the warranty needed to be transferred to me within 30 days of closing, the windows are no longer covered...

Window World - Iowa, Iowa City / Excessive time to make order correct

Mu
Munchkin21 on Nov 14, 2014
I ordered replacement windows and doors on May 23, 2014. Two of the doors were special order doors. The storm I ordered was to have the screen on top to prevent dogs and children from tearing it up. The installation took place in July, which I can understand because of the special order...

Window World of Roanoke / Installation

De
Debbie staton on Oct 22, 2014
I had window world come out on 4/18/14, installation was to be in June they never did get out here till Aug. Then never completed the job till Oct. I had window world put in 14 windows. I was charge a EPA Pre 1978 Lead Safe Practice installation fee of $30.00 per window For the Total of...

Window World - Texas, Hurst / Service and Theft

Dm
DMCT on Oct 1, 2014
I had WW install 9 windows in my home. They installed 8 of them properly. I was told by the salesman I needed to purchase some wood in order to re-frame my kitchen window due to the width of the new windows. I purchased what was requested and placed it directly in front of the window. When...

Window World / Bogus warranty

Lj
LJPM on Jul 30, 2014
Beware of misleading warranty claims by Window World. I purchased a home that had newly installed Window World windows. They said they came with a lifetime warranty and that it would apply to us. I called and verified this with Window World when we first purchased the home and when a lower...

Window World of Altoona / Love Door....Service not so much!

Tl
T. L. H. on Jul 16, 2014
In July of 2012 I had window world come and replace a sliding glass door. I love my new door, it's awesome...I can't say that for the service I've received. I called window world in early 2014, because I have a severe draft coming in (which I had to shove towels in my door...

Window World - Florida, Tampa / Bait and switch - poor service

Rw
RW14 on Jul 8, 2014
Salesman came to our house twice to provide an estimate. He gave us his final price, I gave him two separate deposit checks one for a door and another for 5 windows. Three weeks later I had not gotten a start date or design info requested by our HOA. The sales guy told me he would get it...

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