Wilko’s earns a 3.7-star rating from 6 reviews, showing that the majority of home and garden shoppers are satisfied with their purchases.
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Impressive Shopping Experience at Wilco: Clean, Friendly Staff, Reasonable Prices, Organized & Tidy
We was well impressed by Wilco in Woking, the shop was proper clean and we found everything we was looking for and at a good price. It was dead good, you know? The staff was dead friendly too, always ready to lend a hand. We didn't have no trouble finding what we needed, everything was well organized and easy to find. The prices was proper reasonable, like, we got some real bargains. The shop was well tidy, like I said, and it made the whole shopping experience dead pleasant. We'll definitely be going back to Wilco next time we need anything. Proper good shop, that is.
Disappointing Customer Service Experience at Wilko Banbury: Rude Attitude and Lack of Assistance
I recently visited Wilko in Banbury to check out their selection of fans. I approached a lady for assistance, but she responded with a grumpy attitude and showed no interest in helping me. I found her to be extremely rude. This lady had dark, short hair, wore glasses, and appeared to be middle-aged. Unfortunately, she was not helpful in the slightest.
Exceptional Service at Wilko's Birmingham Branch: Kudos to Gurpreet and Michelle!
I had a great experience at Wilko's one-stop branch in Birmingham. Gurpreet and Michelle were super helpful. Unfortunately, I can't provide proof of purchase because I don't know how to make a copy of my receipt. But overall, the service was wonderful.
Efficient Online Shopping Experience with Wilko: Reliable Packaging and Convenient Order Notifications
I've ordered stuff from Wilko's website a bunch of times 'cause they didn't have what I wanted in the store. They always packed my orders real nice and I never got any broken stuff. One of the workers would call me up when my order was ready for pickin' up.
Fantastic Selection, Great Prices, and Convenient Payment Options at Wilko
I really enjoy shopping at Wilko because they offer a wide range of products, especially cat food. The prices are fantastic, and I never encounter any problems. They always have every item I order, which is a relief because the big supermarkets often disappoint me in that regard. Wilko has a great selection of items that I highly recommend checking out. What's even better is that they offer a buy now pay later option, which is incredibly helpful.
Disappointing Customer Service Experience with Wilko's Red Microwave
I recently purchased a beautiful Red Microwave from Wilko, a store that I have always trusted. However, I encountered a problem with the product. Unfortunately, the instructions next to each button came off when I tried to clean it. I contacted Wilko about this issue, and they assured me that it had never happened before.
Here's where the trouble began. They insisted that I return the microwave to the shop, but as an older person living alone, I found it impossible to carry such a heavy item all the way back. When I explained my situation, they simply reiterated that I needed to bring it back to the store, and they would assist me there. But what about those who, like me, are unable to do so? They offered no alternative solutions or assistance.
In my experience with customer service, it is far more beneficial to resolve a problem for a loyal customer rather than leaving it unresolved. Now, I am feeling quite upset and naturally inclined to share my negative experience with others. This could have been easily resolved at a minimal cost, which would have been much more advantageous for Wilko. Unfortunately, their lack of flexibility has not only resulted in a negative review here, but I have also shared my disappointment with my friends and acquaintances.
This is not a smart marketing strategy on their part. As for me, I have resorted to sticking pieces of paper on the side of the microwave to remind myself of the functions of each button. It's not ideal, but it's the only solution I have found for now.
Wilko Complaints 0
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Is Wilko Legit?
Wilko earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Wilko has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Wilko.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Wilko have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Wilko and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Wilko
The company was founded in 1930 by James Kemsey Wilkinson, who opened his first store in Leicester, England. Since then, Wilko has grown steadily, expanding its product range and store network to cater to the evolving needs of its customers. Today, it is recognized as one of the leading retailers in the UK, known for its competitive prices and commitment to customer satisfaction.
Wilko's product offering covers a diverse range of categories, making it a one-stop-shop for various household needs. From kitchenware and cleaning supplies to furniture and electrical appliances, Wilko aims to provide customers with a comprehensive selection of products at affordable prices. Their extensive range of own-brand products, alongside popular branded items, ensures that customers have a wide choice when shopping at Wilko.
In addition to their physical stores, Wilko has embraced the digital era by establishing a strong online presence through their website, wilko.com. This platform allows customers to conveniently browse and purchase products from the comfort of their own homes, with the option of home delivery or click-and-collect services. The website is user-friendly, featuring intuitive navigation and detailed product descriptions, ensuring a seamless online shopping experience.
Wilko's commitment to customer satisfaction is evident in their focus on quality and value. They strive to provide products that meet the needs and expectations of their customers, while also offering competitive prices. With a dedicated customer service team, Wilko ensures that any queries or concerns are promptly addressed, further enhancing the overall shopping experience.
Beyond their retail operations, Wilko is also actively involved in supporting local communities and charitable causes. Through their Wilko Helping Hands initiative, the company engages in various charitable activities, including fundraising events and partnerships with local organizations. This commitment to giving back demonstrates Wilko's dedication to making a positive impact beyond their business operations.
In conclusion, Wilko is a reputable and well-established British retailer that offers a wide range of household products through their physical stores and online platform, wilko.com. With a strong emphasis on quality, value, and customer satisfaction, Wilko has become a trusted destination for customers seeking affordable and reliable products.
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Wilko Contacts
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Wilko phone numbers+44 800 032 9329+44 800 032 9329Click up if you have successfully reached Wilko by calling +44 800 032 9329 phone number 0 0 users reported that they have successfully reached Wilko by calling +44 800 032 9329 phone number Click down if you have unsuccessfully reached Wilko by calling +44 800 032 9329 phone number 0 0 users reported that they have UNsuccessfully reached Wilko by calling +44 800 032 9329 phone number
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Wilko emailstheresourcingteam@wilko.com79%Confidence score: 79%Supportcharity@wilko.com77%Confidence score: 77%
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Wilko social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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