Menu
Register
Write a review File a complaint
WalkFitPlatinum Customer Service Phone, Email, Contacts

WalkFitPlatinum
reviews and complaints

www.walkfitplatinum.com
www.walkfitplatinum.com

Learn how the rating is calculated

1.4 10 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

WalkFitPlatinum reviews 11

ComplaintsBoard
D
1:07 pm EDT
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum WalkFitPlatinum Insoles Review: Disappointing Return Policy

I bought these WalkFitPlatinum insoles for my hubby, but sadly they didn't work out for him. We had to return them as they were not a good fit for him, but the company had a 30 day policy. And in reality, 30 days was just not enough time to get used to them, as they recommend being patient and using them for at least a few weeks.

After I tried to return them, we found out that the company doesn't give a refund or credit in this situation. That was quite disappointing, and honestly, I don't think ordering their products is worth the trouble.

If you plan on trying out these insoles from WalkFitPlatinum, just keep in mind that their return policy is not that good. So, double-check the calendar before you order them. It's probably safer to buy something else or stick with a brand that has a more lenient policy.

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
M
12:14 pm EDT
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum Not Worth the Hype: My WalkFitPlatinum Review

So, I ordered these things called WalkFitPlatinum from walkfitplatinum.com and honestly, they aren't the most comfortable things I've ever worn. Honestly, it feels like I'm walking around with rocks in my shoes sometimes! But hey, maybe that's just me and my weird feet.

One thing that really irked me about this whole experience though was the shipping and handling fee. Like, seriously? $15? And then when I decided to send these bad boys back because of the whole rock-in-my-shoe situation, they didn't even give me the full refund. Not cool, man.

And to top it all off, the representative I talked to on the phone was a complete jerk. Like, okay dude, it's my feet we're talking about here. Whose opinion matters more than mine when it comes to what feels good on them?

Overall, I personally wouldn't recommend WalkFitPlatinum to anyone unless they're okay with feeling like they're walking around with a bunch of rocks in their shoes. And if you do decide to give them a try, be warned that you might not get a full refund if they don't work out for you.

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
I
12:01 pm EDT
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum WalkFitPlatinum: Disappointing Ordering Experience and High Prices

.

So I tried out the WalkFitPlatinum website to get some arch support for my shoes. First off, using their toll-free number to order was a bit of a headache. The automatic system kept repeating the same things over and over again and I had to enter my credit card information multiple times. And honestly, I was never really sure what the charges were going to be until the end.

When I finally got my order, I was disappointed to see that I was charged $89 for just one pair of arch supports. I decided I didn't want them anymore and tried calling the company to stop the shipping. But they refused to cancel it, which was frustrating.

In the end, I would not recommend using this system to place your order. You can easily find WalkFitPlatinum on Amazon, and they even offer free shipping and a guarantee for refunds. So save yourself the headache and just order from there instead.

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum Beware of WalkFit Platinum: Uncomfortable Inserts and Sneaky Scam Tactics

I gotta say, I was pretty disappointed with the WalkFit Platinum inserts. I was hoping they would help relieve the pain in my feet but they ended up being quite uncomfortable.

But let me tell you, the real issue with these guys is the sneaky way they try to scam you out of your hard-earned money. I didn't even realize they added additional items to my order without my permission, and next thing I know, they're charging me for these so-called "trial" items and an extra shipping fee!

And get this - when I sent everything back because I wasn't satisfied, they didn't even give me my original shipping fee of 9.95 back, let alone the extra shipping fee for the trial items. Talk about a rip-off.

Overall, I wouldn't recommend WalkFit Platinum to anyone. Save your money and go to a reputable store to get quality shoe inserts.

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum Unsatisfactory experience with WalkFitPlatinum: High shipping fee, poor communication, and slow refund process

I had a not-so-great experience with WalkFitPlatinum. I was excited to try their product as it promised to alleviate my foot pain, but when I went to purchase, I was taken aback by the shipping fee. It cost a whopping 39.85, and 50% of that was just for shipping. I wish I had known about the shipping fee beforehand, as it would have influenced my decision to buy.

To make matters worse, when I tried to cancel the shipping, my email was ignored, and WalkFitPlatinum shipped the product anyway. I was frustrated and annoyed, so when delivery was attempted, I declined. It took months to get a partial refund, and I'm still waiting on the remaining refund.

Fortunately, I went through Amazon and was able to recover 19.95 using a formal complaint process. While I appreciate their help, I'm still not happy with WalkFitPlatinum's customer service and overall business practices. It's unfortunate because their product might have worked, but their lack of transparency and poor communication left a bad taste in my mouth.

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum WalkFitPlatinum Insoles Review: Game-Changers with Fishy Business Practices

I gotta say, I really dig WalkFitPlatinum. These insoles are a game-changer for anyone who likes to get a good walk in. But, I gotta warn ya'll about somethin' fishy.

So, I get my WalkFits in the mail, ready to give 'em a spin. And what do ya know, there's a bottle of BeFlexible in the package, too. Now, I didn't really want that stuff, but hey, I figure I'll give it a try since it's in front of me.

Fast forward a week, and I get hit with a charge for $39.90 plus tax from WalkFitPlatinum. Turns out, if ya don't call 'em up and tell 'em to stop shipping the BeFlexible, they just go ahead and charge your card and put you on some kinda subscription.

Well, I wasn't too thrilled about that. I gave 'em a call, but they said tough luck, and that they'd stop future shipments. Honestly, it seems like this is a pretty regular thing they do, gettin' people signed up for a subscription they didn't really ask for.

I ain't no lawyer, but this doesn't seem like it should be legal. People shouldn't be gettin' charged for stuff they didn't even ask for, it ain't right. But as for the WalkFits themselves, I gotta give 'em a thumbs up. Just watch out for those sneaky subscriptions, ya feel me?

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum Unacceptable Customer Service and False Shipping Information from WalkFitPlatinum

I recently made a purchase from WalkFitPlatinum on January 23, 2022. The next day, on January 24, my credit card was billed for the purchase. However, 2 weeks later on February 7, I received a USPS tracking number (***417), but unfortunately, the tracking status has shown as "Label Created, not yet in system" for the last 4 days.

I was becoming worried about the status of my order, so I decided to reach out to the company today to inquire about its status. To my dismay, I was told that the order had already been shipped and that I would have to wait another 7 to 10 business days for it to arrive. The representative also refused to grant me a refund at this point.

As a customer, I do not appreciate being given false information about my order. According to the USPS tracking status, my order has not even shipped yet, which makes me feel as though the company is not being honest with me.

I believe that this behavior from WalkFitPlatinum is unacceptable and potentially illegal. I feel as though they are trying to cheat me out of my money by pretending to have shipped my order when, in reality, it has not even been shipped yet.

Overall, I am very disappointed with the lack of transparency and honesty from WalkFitPlatinum, and I would not recommend them to anyone else. It is very important for companies to be truthful and straightforward with their customers, and I do not feel that this company is living up to that standard.

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum Walking on Clouds: A Review of the Walkfit Platinum Inserts

I remember buying these Walkfit Platinum inserts about six years back. I didn't go for the TV ad or the company's website, instead, I decided to purchase them from Amazon. I wasn't interested in the freebies; I only wanted the insoles, and I must say, it was the best investment I ever made. It was $25 well spent!

These inserts are my go-to in every shoe I wear, except for sandals, of course. I swear by them, and they have held up beautifully over the years. Before retirement, I walked a lot, and these inserts made it easy for me. I even stumbled upon a brand-new pair of Walkfit Platinum inserts at a thrift store, can you believe that? I had to grab them!

I had been experiencing foot pain that terrified me, but with the help of these orthotics, the pain subsided. They are a godsend, and I am so thankful for them! These Walkfit Platinums have been a lifesaver!

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum Mixed Experience with WalkFitPlatinum.com: Don't Get Scammed on Free Inserts!

I recently bought a product from WalkFitPlatinum.com and I gotta say, it was an experience. They offered me another set of walk fit inserts for just the cost of shipping and handling, which I thought was a pretty sweet deal. I put in my payment information and just got a quick "Thank you for your order" message. I was expecting to see a review of my order or a copy of my receipt with an order number, but nothing like that appeared. So, I called their customer service team to check if everything was alright with my order. Unfortunately, they didn't have my order in their system yet and asked me to call back the next day.

I received an email a couple of days later which said that my order was processed and would be shipped in 6-8 weeks. That information never appeared anywhere on the site when I was making my purchase, nor was I able to choose my preferred shipping method. To my surprise, the ordered product arrived in just four days, and I received not one but three pairs of shoe inserts! But when I looked at the price on the accompanying receipt, I was a bit taken aback. I had been charged $65.63, whereas, the cost should have been just $39.95 (one set of inserts @ $19.95, S&H $9.95, plus a free set of inserts with S&H of $9.95).

I called their customer service once again and expressed my confusion. Only then was I informed that to qualify for the free set, I had to buy a second pair of inserts for $19.95 plus S&H. I was not made aware of this information on the website nor was it mentioned in the confirmation email that I received. Frustrated, I asked if I could return the extra pair but was informed that I needed to return two sets if I wanted my money back. I felt like I had been scammed. They were not willing to take back the extra set and the best that the customer service team could offer me was a refund of $9.95 for the S&H handling costs.

Since I had given the shoe inserts as a gift, I had no choice but to accept at that point. If you're interested in buying the same product, you should know that you can find it at Bed Bath & Beyond for just $19.95. However, they don't carry sizes bigger than 12, and I needed size 13, which was only available on the WalkFitPlatinum website.

Overall, it was an unsatisfying experience for me, but I hope my experience will help you make an informed decision before purchasing a product from them. The company address is Walkfit Platinum LLC, 8950 Toronto Ave, Rancho Cucamonga, CA, 91***243.

Read full review of WalkFitPlatinum
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

WalkFitPlatinum Warning: WalkFitPlatinum Review - Shady Business Practices and Disappointing Products

I just gotta say y'all, I got some major beef with WalkFitPlatinum. I mean, seriously, watch out if you're thinking about buying anything from these folks. I saw an ad for their Platinum Orthotics and figured, hey why not give it a try. So I ordered a couple pairs, one for me and one for the wifey, for just under twenty bucks each plus postage. But get this, they offered some free bonus stuff if I paid for postage - a foot care system, joint pain pills, and some fancy slippers.

Now, when I was checking out, I noticed they didn't mention the postage cost for the extras. But I figured no problem, it couldn't be that much, right? Well, lemme tell ya, when the package finally arrived after a week, it came in this huge box filled with crumpled up paper. I mean, seriously, they could have fit a whole other person in there! And when I finally got to the actual items inside, I was pretty disappointed. Not at all what I had expected. And don't even get me started on those "special comfort slippers".

But here's the real kicker, y'all. Turns out, the cost of postage was just as much as what I paid for the products themselves! Can you believe that? And even though they offer a 30-day money-back guarantee, they still deduct the postage costs from your refund. Like come on, that's some shady business right there. So when I called up customer service, they tried to placate me with a measly $20 credit. But after some heated back-and-forth, I got them to agree to $30. Still, I'm out fifty bucks and have all this useless stuff I don't even want.

So listen up, folks. Don't even think about doing business with WalkFitPlatinum. They're nothing but a bunch of hucksters trying to squeeze as much cash outta you as possible. Trust me, it's not worth the risk.

Read full review of WalkFitPlatinum
Hide full review

WalkFitPlatinum complaints 1

ComplaintsBoard
B
12:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WalkFitPlatinum WalkFitPlatinum Review: No Delivery After 20 Dollar Charge on 7th Feb - Frustrated!

Got charged me 20 bucks for WalkFitPlatinum (walkfitplatinum.com) on February 7th and still no sign of it. I'm starting to get a little frustrated with them. They apologize a lot, but still haven't sent me my item. I'm not one to throw money around, so I definitely won't be buying anything else from them, especially if they charge me that much for shipping.

Read full review of WalkFitPlatinum
Hide full review

Is WalkFitPlatinum legit?

Our conclusion: WalkFitPlatinum's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

WalkFitPlatinum earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

WalkFitPlatinum has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Walkfitplatinum.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Walkfitplatinum.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Walkfitplatinum.com you are considering visiting, which is associated with WalkFitPlatinum, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Walkfitplatinum.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The walkfitplatinum.com may offer a niche product or service that is only of interest to a smaller audience.
  • WalkFitPlatinum has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We conducted a search on social media and found several negative reviews related to WalkFitPlatinum. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About WalkFitPlatinum

WalkFitPlatinum is a revolutionary orthotic designed to immediately relieve foot pain while providing comfort and support for all-day wear. This product is a result of extensive research and development by leading orthotic experts to provide effective solutions for foot pain.

Unlike other insoles and orthotics, WalkFitPlatinum is customizable to fit any foot size and shape, making it suitable for people of all ages and lifestyles. The orthotic's patented design effectively positions the feet in a natural alignment, reducing stress in the feet and legs, which in turn can alleviate pain in the lower back and hips.

WalkFitPlatinum's superior build quality ensures long-lasting comfort and performance. Made with high-grade materials, this orthotic is durable and can withstand the daily wear and tear of regular use. It comes with an antimicrobial top layer that kills 99.9% of bacteria and helps prevent odor, making it ideal for people who participate in high-impact sports and activities or work on their feet all day.

By investing in WalkFitPlatinum, customers can expect significant improvements in their foot health, overall wellness, and quality of life. The versatile and adjustable nature of WalkFitPlatinum ensures that it can be customized to their individual needs, ensuring optimal comfort and support.

In summary, WalkFitPlatinum is an expertly designed orthotic that provides immediate relief for foot pain, enhances foot health, and improves overall wellness. It is a durable and long-lasting product that offers customizable, high-quality support and performance for all lifestyles.

Overview of WalkFitPlatinum complaint handling

WalkFitPlatinum reviews first appeared on Complaints Board on May 31, 2023. The latest review WalkFitPlatinum Insoles Review: Disappointing Return Policy was posted on May 31, 2023. WalkFitPlatinum has an average consumer rating of 1 stars from 11 reviews. WalkFitPlatinum has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.2
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. WalkFitPlatinum contacts

  2. WalkFitPlatinum phone numbers
    +1 (800) 819-6294
    +1 (800) 819-6294
    Click up if you have successfully reached WalkFitPlatinum by calling +1 (800) 819-6294 phone number 0 0 users reported that they have successfully reached WalkFitPlatinum by calling +1 (800) 819-6294 phone number Click down if you have unsuccessfully reached WalkFitPlatinum by calling +1 (800) 819-6294 phone number 0 0 users reported that they have UNsuccessfully reached WalkFitPlatinum by calling +1 (800) 819-6294 phone number
  3. WalkFitPlatinum social media
WalkFitPlatinum Category
WalkFitPlatinum is related to the Health Conditions category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.