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Vital Records
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2.0 4 Complaints
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Vital Records Complaints 4

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11:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vital Records Death Certificate ordered

I placed an order for a certificated copy of the death certificate for my father and have not received it. Both the MS Dept of Health and Vital Records are blaming each other regarding the process - which there seems to be no process. Never received a response regarding shipping or a status of the order, and as of today, 08/08/2022 the status still reflects - in processing for a order that was placed back on July 17th. I paid a ridiculous amount for the copy - $17 for the copy and $12 fee to VitalChek. Called VitalChek and they said call the MS Dept of Health - which I did and of course they stated they mailed it. The document was needed for a legal process regarding our family home which I decided to take another route to go my deceased mother's papers to locate my deceased father's death certificate.

Broken process and it is not efficient for the customer, please refund my total amount paid of $29.

Order no. [protected]

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ComplaintsBoard
C
4:15 pm EST

Vital Records Birth certificate

My name is Christopher Roland Madden ands I ordered a birth certificate online and never received it but it was taken out of my step sons bank account. I would like the birth certificate mailed to me immediately please.
Christopher Roland Madden I was born in anderson sc my dob is 5/14/1968 my mothers name is Mary Lucille Madden her maiden name is Roland. My father's name is Rahanld Ellis Madden.
My address is 361 gr. Tucker rd.30814

Desired outcome: A BITH CERTIFCATE SENT TO ME

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B
7:09 pm EDT

Vital Records misleading as to services provided

I paid $47.00 to have this company obtain a copy of my birth certificate from the
State of New Jersey. AFTER I gave them my credit card information I was advised:
"Their employees will check my information and send me a form to submit to the
NJ Bureau of Vital Statistics" to obtain a copy of my birth certificate.

So, I paid $47. for a form?

This is fraud and since others have complained online why isn't something being done about it?

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Update by Betty Frankfather
Oct 19, 2019 7:09 pm EDT

This is a fraudulent business scam.

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Is Vital Records Legit?

Vital Records earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Vital Records to be a trustworthy company. Although there's a 25% resolution rate for customer complaints, which deserves attention, Vital Records is known for their high standards and safety. If you're thinking about dealing with Vital Records, it's wise to check how they handle complaints.

Vital Records has registered the domain name for vitalrecords.com for more than one year, which may indicate stability and longevity.

Vitalrecords.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vitalrecords.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Vitalrecords.com you are considering visiting, which is associated with Vital Records, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Vitalrecords.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The vitalrecords.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
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9:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This site offers birth certificates, death certificates, and decrees of divorce for $19.99, and deliver NOTHING. This is a scam, their phone number is bogus, and they do business through PayPal. If you have been ripped off by this company then please contact PayPal and let them know. My dispute is pending, but if there are enough complaints, we can make...

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Overview of Vital Records complaint handling

Vital Records reviews first appeared on Complaints Board on Jun 12, 2009. The latest review Death Certificate ordered was posted on Aug 8, 2023. The latest complaint Scam to defraud the public was resolved on Jun 12, 2009. Vital Records has an average consumer rating of 2 stars from 4 reviews. Vital Records has resolved 1 complaints.
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  1. Vital Records Contacts

  2. Vital Records phone numbers
    +1 (908) 369-6900
    +1 (908) 369-6900
    Click up if you have successfully reached Vital Records by calling +1 (908) 369-6900 phone number 0 0 users reported that they have successfully reached Vital Records by calling +1 (908) 369-6900 phone number Click down if you have unsuccessfully reached Vital Records by calling +1 (908) 369-6900 phone number 0 0 users reported that they have UNsuccessfully reached Vital Records by calling +1 (908) 369-6900 phone number
  3. Vital Records emails
  4. Vital Records address
    P.O. Box 688, Flagtown, New Jersey, 08821, United States
  5. Vital Records social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Vital Records Category
Vital Records is ranked 4 among 4 companies in the Public Records category

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