NU Car Rentals reviews and complaints 1
View all 66 complaintsNU Car Rentals - Bait and switch
I found a great deal for a 3 day rental for a pickup truck I called an hour before I went down to confirm they have the vehicle on site they said yes I arrive give my credit card and ID then tried to upsell after saying no she says all I have is a smaller pickup I said ok she goes back 5seconds later says they don't have it trying to put me in something else please don't advertise one thing and switch to something else I can't get the 90 minutes of my time back if you don't have a pickup truck just say you don't have one your upsell bonus game failed!
Desired outcome: Corporate decision
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