Lowe's reviews and complaints 1
View all 2204 complaintsLowe's - Samsung washer
I purchased a washer from the Eagle Pass, TX store and they delivered it and had someone install it. So now it seems that they installed it incorrect. We put cold water and it switches to hot water. I call Samsung and they told me that I had to call Lowes so I did that, and the manager told me they couldn't do anything because I only had 48 hours to call them.
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By contract, Lowe's requires any issues reported within 48 hours of delivery; beyond that point, the manufacturer should handle any issues.