Menu
Register
Write a review File a complaint
CB Travel and Tourism Vacation Rentals By Owner [VRBO] 1011 W 5th St #300, Austin, TX, 78703, US
Vacation Rentals By Owner [VRBO] company logo
Vacation Rentals By Owner [VRBO]
reviews & complaints
Vacation Rentals By Owner [VRBO] company logo

Vacation Rentals By Owner [VRBO]

1011 W 5th St #300, Austin, TX, 78703, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
C
3:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

VRBO - Stole my money as a home owner

I have left vrbo as they are thieves. I had a large booking of 22 nights, according to my paperwork I luckily printed off at the time of booking...

Guest booked and paid a total of $2548.65.

As owner they were to give me $2055.33 (they put estimated payout* which seems odd)

I rang to confirm when this payment would be paid. A customer services representative said 7th Feb 2021. That day came and went I tried to login to the vrbo owners part of the website and it said they need id verification?! Did that. Finally received $1354.81 on 9th Feb 2021

So they have stolen $700.52 of my money.

I am notifying actionfraud, crimestoppers and the guest.

I have left all sites connected to the "expedia group". I strongly suggest guests book direct with owner. My website is www.disneyhomesflorida.com and I am an honest person!

Desired outcome: Money back and vrbo cease business.

Read full review of VRBO
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.