Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores ECS Tuning 1000 Seville Rd, Wadsworth, OH, 44281, US
ECS Tuning company logo
ECS Tuning
reviews & complaints
ECS Tuning company logo

ECS Tuning

1000 Seville Rd, Wadsworth, OH, 44281, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 11:00 pm
Tue
8:00 am - 11:00 pm
Wed
8:00 am - 11:00 pm
Thu
8:00 am - 11:00 pm
Fri
8:00 am - 11:00 pm
Sat
10:00 am - 7:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
V
9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ECS Tuning - VW Golf Mk7 roof rack bars

This item was advertised as new. When I opened the box and pulled out the bars I saw scrap marks on all four towers. The scraps were in the paint, rubberized coating, and plastic covers. The item must have been damaged in the warehouse while packing it. With bare metal exposed, it will rust and drip rust down my car paint and likely seize up and stop functioning. I contacted ESC and they told me I did the damage and would compromise with 15% off. I tried to return the item and they make the costumer pay for return shipping and have yet to approve me return. Being this is a large item, return shipping is pricy. I would like to return this item with a full refund and free return shipping included.

Desired outcome: I would like to return this item with a full refund and free return shipping included.

Read full review of ECS Tuning
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.