Lowe's reviews and complaints 1
View all 2204 complaintsLowe's - Access to store products
This morning, August 6, 2023, I went to the Lowes located at
1701 Carolina Avenue, Washington, NC 27889 with the intention of purchasing a new shower head. The aisle where the showerheads were located was blocked off and an employee was standing watch. I asked why I was unable to enter the aisle and was told that they were in the process of putting up stock and it would only be a few minutes. There was no one working in the aisle at the time so I asked could I go in to look and would leave as soon as they were ready. No, I could not and after waiting 10 min. I left. This has happened 3 or 4 times and I'm not sure if Lowes is aware of the customer service in this store. I was told 2 aisles had to be closed off every time equipment was used to put up stock. If this is so maybe you should stock your shelves at night.
Desired outcome: Better customer service.
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