Best Buy reviews and complaints 1
View all 1145 complaintsBest Buy - Rude salesman who knew nothing about in clothes washer and dryers
My husband and I went to Best Buy on Tunnel Road in Asheville, NC on June 15, 2021 to research and purchase a clothes washer and dryer. We were immediately approached by an assistant manager who sent over a young sales associate who not only knew nothing about the appliances we wanted to research but was extremely rude and arrogant, saying "What more do you need to know than the washer is a top loader or a front loader?" I asked for a salesperson who could provide some information and who wasn't rude and was told by the assistant manger that the wait would be at least 30 minutes as that person was busy doing something else. We left Best Buy, went to Lowes and purchased a washer and dryer. The salesperson at Lowes knew everything about their product lines and was extremely pleasant and helpful. It is clear that Best Buy doesn't care about their customers or making a sale. We won't be back to Best Buy for anything. The merchandise they carry is readily available via other venues at comparable prices.
Desired outcome: Left the store and won’t return
Latest Best Buy Reviews
Insignia recalled air fryer Item return Geek squad protection or lack there of customer service Being charged for accounts cancelled one year agoGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!