Rite Aid reviews and complaints 1
View all 478 complaintsRite Aid - Pharmacy
I am a chronic pain patient. My pain specialist at Johns Hopkins prescribed me 90 15 mg instant release tablets every 30 days. I go in on the proper day to get my medicine and always get told that they are out of stock, and they have to order. Which takes 1 to 2 days. My doctor phoned them in on a Friday and I was scheduled to pick them up on Sunday. I am disabled and rely on Paratransit to get to the pharmacy and Lyft to come home which costs me money on my Social Security income. I go in today and was told the medicine is not in stock and to check back tomorrow after 2pm. Well I have to schedule Paratransit a day in advance, for next day service before 5pm. If I schedule a ride and it's still not there I am out more money to take a Lyft home. If my meds are not ready tomorrow I will be in withdrawals but do they care? They had 2 days to make sure my morphine was in stock, but failed. I am so mad and in awful pain. They have no respect
Desired outcome: To be more astute when their stock gets low and they know a customer will be coming on a certain day for their pain management regimen
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