American Signature Furniture

I have been dealing with ongoing issues every time I have something ordered. It's either broken, missing something, or put together incorrectly these items are supposed to be new I can't understand all the defects I was better off going to Rooms Togo. I call to talk with a member of management and the customer service people who answer the phone are so rude don't greet you correctly when you call, they keep you on hold and never check to inform you of what's going. Then you are waiting for the longest time it's so sad. I have heard sidebar conversations about me when they thought I was on hold smh so unprofessional.