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American Signature Furniture

American Signature Furniture

15018 N Dale Mabry Hwy
United States - 33618-1815
Customer Care
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American Signature Furniture Complaints & Reviews

American Signature Furniture - Pennsylvania, Plymouth Meeting - Simmons Beautyrest Mattress

Posted: 2015-11-15 by    Mrs_Williams
Complaint Rating:  0 % with 0 votes
Like most middle-class people, my husband and I work very hard to maintain a living. We're not rich by any means so, we can't afford high-end purchases just for the sake of splurging but when it comes to quality, we make the sacrifice. That's exactly what we thought we were getting when we spent...

American Signature Furniture - Dual Reclining Sofa

Posted: 2014-03-14 by    Mary Katynski
Complaint Rating:  0 % with 0 votes
Purchased American Furniture dual reclining Sofa in Florida 3 years ago. I live in Florida 6 months so sofa was actually used for 1 1/2 years. The saleswoman said the fabric was blended leather when fact it was bonded leather The bonded leather is now peeling off. I called the store and the...

American Signature Furniture - Poor quality and no service

Posted: 2014-02-20 by    Joseph Bell
Complaint Rating:  0 % with 0 votes
I purchased furniture July 19, 2010 from American Signature Furniture in
Morrow, Georgia. The dinning room table required servicing upon
since then I have made numerous requests for service. The stain,
pigment, coloring, whatever you want to call is so...

American Signature Furniture - Florida, Pinellas Park - Terrible Merchandise

Posted: 2013-03-14 by    Amanda Bonilla
Complaint Rating:  0 % with 0 votes
I initially purchased a Mattress, Futon and what appeared to be an amazing Living room Set. When delivered my living room set was dirty, I had to call the fabric insurance to come out an clean it. In a matter of 3 months my living room set had looked as if it was 5 years old. The ottoman was...

American Signature - Florida, Tampa - disaster

Posted: 2013-02-20 by    AshleyPerdue
Complaint Rating:  0 % with 0 votes
My husband and I ordered a couch and a chase on Monday 2/11/13 to be picked up on Sunday 2/17/13 I get a phone call on Saturday night 2/16/13 at 8:00pm telling me the couch will not be in until wednesday but I can come pick up the chair. After much frustration they agreed to deliver the couch...

American Signature Furniture - Florida, Fort Myers - Poor Quality Leather Sofa

Posted: 2012-09-03 by    Mike n Kim
Complaint Rating:  0 % with 0 votes
A little over one year ago my wife and I furnished a whole home with furniture from American Signature Furniture on US 41 in Fort Myers. The furniture looked very nice when we bought it however the quality has turned out to be terrible. One particular item is an Italian Leather Sofa of supposed...

American Signature - Florida, Tampa - Poor quality and broken promises

Posted: 2012-05-27 by    Racky
Complaint Rating:  100 % with 2 votes
I ordered a sectional sofa, carpet, and an entertainment center last April. We knew that the left chaise of the sofa is out of stock and will be available June 5 but the saleslady said she will make it a point to have the store manager to look at the other store and get it within the week so...

Adrian Sectional(Red)american Signature Furniture - Illinois, Calumet City - CHEAP CUSHIONS

Posted: 2012-04-18 by    capricornlady
Complaint Rating:  100 % with 1 votes
I purchased the ADRIAN SECTIONAL(RED)American Signature furniture from Value City Furniture in May 2011. By June/July 2011 the cushions looked like I had the sofa for years!!! I called Value City w/my problem and they replaced the cushions with "better quality" cushions in Nov 2011, and guess...

American Signature/value City Furniture Stores/ Celebration Red Sofa /chair Package - Ohio, St. Clairsville - Damaged furniture/ Poorly constructed furniture. Poor customer service. Poor delivery practices.

Posted: 2012-04-17 by    Bonnie Vosvick
Complaint Rating:  100 % with 1 votes
I have been buying furniture from this Value City Furniture Store for 15 years and never had a problem until my most recent purchase of a "Celebration Red" Sofa/Chair and Ottoman Package. ($ 1157.37). I've actually made all of my purchases from the same sales associate, Diana Ensinger,...

American Signature Furniture - New Jersey, Woodbridge - customer service

Posted: 2011-09-22 by    urooj2000
Complaint Rating:  0 % with 1 votes
From the beging the experience was bad, so we should've stopped right there. But we didn't, the furniture was nice, price was reasonable, and it would suite our living room well. But we were wrong... the service all the way, until we had our furniture picked back up, was SAD.

American Signature Furniture - I was so disappointed the way they handle the situation

Posted: 2011-09-13 by    Niece
Complaint Rating:  0 % with 0 votes
I ordered a bed, sofa, dining table and vanity mirror on may 21, 2010. They delivered the bed, dining table/chairs and vanity mirror.on the 3rd of june. They assembled the bed but not the vanity mirror because they told us that they don't have the screws for it. They will just come back...

American Signature Furniture - Tennessee, Hendersonville - sorry waranty

Posted: 2011-07-22 by    James Arnold
Complaint Rating:  50 % with 4 votes
There isn't any reason to buy a warranty because it's useless.I was told it was my fault that my warranty wasn't honored because I didn't do their job.It makes me sick to know that me and my sister in law spent about 7or8 thousand dollars on useless furniture.The warranty's...

American Signature - Florida, Altamonte Springs - Sales/Delivery

Posted: 2011-07-08 by    Dubski
Complaint Rating:  100 % with 4 votes
We searched and searched for a perfect couch and THOUGHT we found it at American Signature. We put a deposit down for a future move date of 2 months; we should have known right there. When we went to confirm our new address and move date the week prior, they told us they never secured the move...

American Signature Dining Table - Georgia, Atlanta - Poor quality , bad service and bad fittings

Posted: 2011-06-04 by    vasusistla
Complaint Rating:  0 % with 1 votes
I purchased a dining table from american signature 2 weeks back with a self delivery option as I couldnt afford the 125$ delivery fees. I bought it for 540$ including taxes. I get it delivered today through another delivery person paying 50$ as the dining table doesnt fit my car.

American Signature Furnature - New Jersey, Moorestown - Delays and Lies

Posted: 2011-05-18 by    rrod436
Complaint Rating:  0 % with 0 votes
We ordered a dining table and chairs back in March of this year and were assured that it would be in on May 18th, today. When I go to pick it up, because pick up is faster than delivery, there are 4 chairs but no table. I'm told now that the table is on back order and I won't be able...

American Signature Furniture - Georgia, Atlanta - missing parts

Posted: 2011-05-12 by    LJacks11
Complaint Rating:  0 % with 0 votes
I purchased a set of bunk beds this past Saturday May 7th 2011 and made arrangements to come and pick up on Wednesday May 11th. We got the bed here only to find that some of the pieces were missing. We called and they said they would look for them and call us back. 24 hrs later no call back....

American Signature Furniture - Florida, Jacksonville - poor service

Posted: 2011-04-13 by    madinjax
Complaint Rating:  100 % with 1 votes
BEWARE - THEY SELL THE FURNITURE YOU ORDERD AND PAID FOR. They can take the order, take your money, but can't hold on to your furniture. I ordered a cocktail and end table in early March. The cocktail table was available immediately but the end table was due in on March 23. They delivered...

American Signature Furniture - Delaware, Claymont - False Advertisement, very poor CS

Posted: 2011-04-13 by    cpotts
Complaint Rating:  100 % with 1 votes
I came in the store on Saturday, April 9, 2011 to pick up furniture, and it wasn't in stock, which was fine, so my fiance' though wasn't happy that he had to wait until Tuesday to get his Furniture, so I came back later that day because he wanted his money back, so I went in again,...

American Signature Furniture - Product delivery

Posted: 2011-03-08 by    Disappointed Customer
Complaint Rating:  0 % with 0 votes
I went in to American Signature furniture and spent hours shopping for family room furniture. The rep I worked with wrote down items, check to see if they were in stock and of course I was told they had items. Only until I called I was informed that they didnt have items and wouldnt have them...

American Signature Firniture - Georgia, Smyrna - Bad Service

Posted: 2011-03-02 by    Lori33
Complaint Rating:  0 % with 0 votes
My husband and I purchased a leather sofa and chair from American Signature in Sept. 2010. At the time of purchase we were talked into purchasing an extra warranty that cost about $150.00. We were told that the warrenty would cover rips tares to the leather.

About a month after...

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