Costco reviews and complaints 1
View all 1970 complaintsCostco - Gift card
Date: 07/03/2020 at about 5 pm.
As a non-member with a valid gift card, a staff named Megan in a retail store located at 4696 Gardens Park Blvd, Orlando, FL 32839 blocked me without a valid reason. After the argument, she asked a supervisor to come to resolve it. However, the supervisor came with only one word 'go'.
NO APOLOGIES!
One question:
Can a non-member with a valid gift card shop in any store?
If the answer was yes, the only thing I can think about is that the staff is a racist towards Asians.
If the answer was no, what are real restrictions towards gift cards?
Please give me a reasonable explanation.
Or
A proper apology from the supervisor and the staff.
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You must be a member to enter the store so you can not redeem the giftcard without being a member. This pretty much goes without saying.