Cricket Wireless reviews and complaints 1
View all 631 complaintsCricket Wireless - How I was treated in a store and was sold a product under false prete
I was in a Canon City Colorado location today J went in to buy Tempered glass cover for my phone. The product I was sold was NOT what I was told it was and there was also a barcoded sticker that was taped on by the store that said TMP GLSS. The recipe that I got after purchasing stated that ALL SALES WERE FINAL but that the produced I purchased could be returned within 1 business day. I had only had rhe product for a hour when I realized it was NOT the tempered glass cover I was told it was. There was 2 wkman one by the name of Ashley B, And another woman named Roxanne S. J was refused the refund and was treated very very horribly and I want those women to be held accountable for their actions and selling me a product under false advertising.
Today I went in to a store in my area.I went in looking for a tempered glass cover for my phone I did NOT want plastic and I made that very clear.I was sold the screen covers for my phone.Nowhere on the box did it say GLASS but on the back there was a barcoded sticker taped on the back that said TMP GLSS.I went home and realized that the screen cover was infact NOT tempered glass.It was indeed plastic.I took the products(2 screen covers @ 29.99 each)And took them back to the store because the recipient stated that even though all sales are final that I could return the product I bought within 1 business day and I brought it back in 1 hour.The two women Roxanne S and Alshly B were very very very rude the moment I walked in and they also prejudice yelling at me in front of a other customers in the store and I am very offended.All I want is the refund I was intitled too and for the 2 women to be given the consequences for their actions.
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