Costco reviews and complaints 1
View all 1974 complaintsCostco - stolen property
To Whom It May Concern:
Hello. I am here to write to you because my property was stolen after shopping from Costco Business Center located in South San Francisco. July 3rd, 2019, I went shopping to buy cigarettes for my business and when I came home and parked my car, I went inside to use the bathroom and the next thing you know my car was broken into and all the items were stolen. I called the business center right away and they said they will try to look in their cameras to see any suspicious activity. We called the police and the police also helped out. I get a callback from the Business center and the lady who was helping me was really sweet and empathic with the situation and told me to come down and have a look at the cameras. I went on July 5th, 2019, she was not there but told me if she wasn't there that a guy named Jason Stonehouse will help me. He did not help me. Instead, he was being rude and told us straight up that we cannot see the camera and that it was not their problem to solve. What kind of assistant general manager does that? I am a businessman as well and I know for a fact that we do not treat customers like that. I have been calling him to help me resolve this matter and try to compensate or do something that can help me in this matter but no. Police also said that they can't do anything because they feel that it was an inside job.
I have more to say and more to show as evidence, but in order for me to send it, I need to know if you will be able to help me out in this matter. Please give me a call at [protected] or please email me at [protected]@yahoo.com.
Thanking you in this matter.
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