Twins Buick GMC’s earns a 5.0-star rating from 6 reviews, showing that the majority of customers are exceptionally satisfied with their purchases and service.
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1) bought 2012 Acadia GMC in Jan
1) bought 2012 Acadia GMC in Jan. Took vehicle to Twins Buick GMC for overall inspection on 01/21 and received some false problmes, not all with vehiclde. Plus some problems was not on the report.
2) Took vehicle in for leakage and received again false problems plus they added false problems which is a higher cost. Had vehicle inspected in another shop and had correct problem repaired at a $1,600.00 difference.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was advised by their shop to replace the DEF tank in my 2017 GMC Denali and was given a part number
I was advised by their shop to replace the DEF tank in my 2017 GMC Denali and was given a part number. The dealer wasn't able to fix it at the time nor did they have the part. My truck was threating to go into "Limp mode" which would stop my driving. Later the truck did stop me on the roadside where a local mechanic purchased the tank from a *** dealer and replaced it. This did not fix the problem. I had my truck towed to a *** dealer approx. 110 miles where they replaced a sensor inside the DEF tank and that fixed all problems, Thank You The Customer
The complaint has been investigated and resolved to the customer’s satisfaction.
Twins Buick has tried to cancel a sale
Twins Buick has tried to cancel a sale. I was pre-approved by *** for auto financing when went into the dealership. Once I met with Twins Buick they had me go through GM. I decided not to take a job I had an approval letter for and two to three weeks after having The 2015 Jeep Wrangler (35,000 miles at purchase). They call and say they want it back. My income from being a disabled US Army veteran is three times the monthly payment. I told them I would add a cosigner to the purchase if need be. They never asked if I had one. I also suggested trying different finance companies. To no avail. I'm sure this can be worked out so both parties can happy.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Twins Buick GMC Legit?
Twins Buick GMC earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Twins Buick GMC. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Twins Buick GMC resolved 100% of 6 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for twinsbuickgmc.com can be seen as a positive aspect for Twins Buick GMC as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Twins Buick GMC's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Twinsbuickgmc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Twinsbuickgmc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Twinsbuickgmc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Twins Buick GMC.
However ComplaintsBoard has detected that:
- Twinsbuickgmc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The twinsbuickgmc.com may offer a niche product or service that is only of interest to a smaller audience.
Took my car Twins to be fix two months ago costing **** the same issues that I took my car to them for them happens again two weeks ago they
Took my car Twins to be fix two months ago costing *** the same issues that I took my car to them for them happens again two weeks ago they tell me it's going to cost *** to fix again and that it's not leaking from the same part and I have a oil leak but I didn't have one when I dropped it off because I always check the ground to make sure when i pull off so i told them i didn't want them to fix my car to park it on the service side parking lot and put my keys in it so that i could have a tow truck come get it the tow truck driver comes my keys are know where to be found so they say it's my responsibility because i shouldn't have told them to put the keys in the car i dont understand why someone would walk on there lot take my keys and leave the car there i dont believe they put my keys in the car just like i dont believe they fix me car 2 months ago this company has been doing me wrong since i bout the car two years ago
The complaint has been investigated and resolved to the customer’s satisfaction.
I PURCHASE A 2016 LEXUSE NX200T WITH 29,000 MILES ON IT AT TWINS/ BUICK GMC THAT LOCATED IN COLUMBUS OHIO, ON 9/5 COUPLE DAYS BEFORE BUYING
I PURCHASE A 2016 LEXUSE NX200T WITH 29,000 MILES ON IT AT TWINS/ BUICK GMC THAT LOCATED IN COLUMBUS OHIO, ON 9/5 COUPLE DAYS BEFORE BUYING THE CAR I INSPECTED THE CAR AND I FOUND OUT THAT ALL FOURS TRIES OF THE VEHICLE WERE BALLED SO I ASK THEM TO CHANGE ALL FOUR TRIES THEY PROMISED ME THAT THEY WILL CHANGES ALL FOUR TRIES. WHEN I PICK UP THE CAR AND BROUGHT IT HOME THEN I REALIZED THAT THEY HAVE NOT CHANGE ALL FOUR TRIES AND THAT THEY ONLY HAVE CHANGE THE 2 FRONT TIRES AND LEFT THE 2 BACKS UNCHAGE I RICH OUT TO THEM AND SPOKE THE *** BY THE NAME OF TED F HIS ANSWER TO ME WAS AS LONG AS *** AND MIND YOU I HAVE PUT DOWN $5,000 FOR THIS CAR AND THIS IS THE ANSWER HE GAVE ME AND HE TOLD ME THAT I CANNOT BRING THE CAR BACK TO THEM. SO NOW THE CAR IS LIKING AIR OUT OF THE 2 BACK TRIES AND I DONT MONEY TO REPLACE THEM, I FELT LIED TO AND FULLY TAKEN ADVANGETE *** SO AM PLEDING WITH YOU TO HOLD THEM UP THIER WORDS SO THEY REPLACE THE 2 BACK TRIES AS THEY ME IN THE BENNING. THANK YOU
The complaint has been investigated and resolved to the customer’s satisfaction.
I had went to this dealership as of May 5 and trade in My *** and took Possession of a *** The sales
I had went to this dealership as of May 5 and trade in My *** and took Possession of a *** The sales piece was great beside when they attempted to take my *** hitch off the cut my pin and didn't disclose this and I found out myself after the fact. However there Finance Guy Bryan R has been anything but unpleasant to work with. When he sold us the extend warranty, which was 3 different pieces the tires and wheels, appearance guard and platinum he lied to us on what was actually cover. I called and verified what it was all entitled to and called Bryan back the next day and advised to cancel the two, which was the appearance guard and tires and wheels. He stated he couldn't, which I said no yes you can I already spoke to my lien holder *** and the extend warranty and they said since it was within 60 days he had to do it. So he said he would do it and Contact me back. So I stopped in on Thursday May 7th and signed my second contract and made sure to get a copy. Now I been contacting the General manager Benjamin S as I was leaving multiple voice-mail for Bryan and he wouldn't return any of my calls and he said they submitted it to my lienholder on Monday May 11. However that was not the case and my extend warranty still went undone. In the mix off all this I was also suppose to get a memo title so I could transfer my registration and still haven't got. So I submitted the document of what I had to my lienholder for the correct amount which was the second contract that the dealership wouldn't send. That was done, however they have held the title to the new vehicle and won't send to our lienholder and havent released our memo title for registration or did my warranty either. I have tried multiple times to get anything from them, I contract Bryan , Benjamin and also sent an Email to Aaron H and the owner Ty S. And still havent got anything.
The complaint has been investigated and resolved to the customer’s satisfaction.
Twins Buick GMC Reviews 0
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About Twins Buick GMC
When it comes to new vehicles, Twins Buick GMC has an impressive lineup of Buick and GMC cars, SUVs, and trucks, all of which are equipped with the latest technology and amenities. Whether you're in the market for a sleek sedan like the Buick Regal or a durable pickup truck like the GMC Sierra, Twins Buick GMC has got you covered.
In addition to new vehicles, Twins Buick GMC also has a wide selection of high-quality used cars, including many Buick and GMC models. Buying a used car from Twins Buick GMC is a great way to save money while still getting a high-quality vehicle that will serve you well for years to come.
One of the best things about Twins Buick GMC is its commitment to customer satisfaction. The dealership's experienced and knowledgeable sales staff are always on hand to help you find the perfect vehicle for your needs and budget. And once you've made your purchase, the dealership's expert service technicians will help you keep your vehicle in top condition with regular maintenance and repairs.
Overall, Twins Buick GMC is a trusted and reliable dealership that offers a range of exceptional vehicles and services. Whether you're in the market for a new or used car, Twins Buick GMC is the place to go for quality, value, and customer satisfaction.
Overview of Twins Buick GMC complaint handling
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Twins Buick GMC Contacts
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Twins Buick GMC phone numbers+1 (614) 885-2480+1 (614) 885-2480Click up if you have successfully reached Twins Buick GMC by calling +1 (614) 885-2480 phone number 0 0 users reported that they have successfully reached Twins Buick GMC by calling +1 (614) 885-2480 phone number Click down if you have unsuccessfully reached Twins Buick GMC by calling +1 (614) 885-2480 phone number 0 0 users reported that they have UNsuccessfully reached Twins Buick GMC by calling +1 (614) 885-2480 phone number
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Twins Buick GMC emailsgbianco@twinsbuickgmc.com84%Confidence score: 84%kjames@twinsbuickgmc.com84%Confidence score: 84%blahn@twinsbuickgmc.com84%Confidence score: 84%lspencer@twinsbuickgmc.com83%Confidence score: 83%dcarter@twinsbuickgmc.com82%Confidence score: 82%nlandenburg@twinsbuickgmc.com79%Confidence score: 79%jjustiniaro@twinsbuickgmc.com78%Confidence score: 78%ty@twinsbuickgmc.com77%Confidence score: 77%rhaynes@twinsbuickgmc.com10%Confidence score: 10%klopez@twinsbuickgmc.com10%Confidence score: 10%
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Twins Buick GMC address960 Morse Rd, Columbus, Ohio, 43229-6212, United States
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Twins Buick GMC social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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